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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5881 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy Watch Active2 Smartwatch 40mm Aluminum for its user-friendly interface, stylish design, and compatibility with Samsung devices. They find the fitness tracking features helpful and the size of the watch to be just right. However, many customers have expressed concerns about the battery life, with some reporting that it lasts less than two days.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 5,881 reviews
  • Pros mentioned:
    Design
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking, easy to use, and works well. It doesn't hold a charge for 7 days, as advertised. However, it charges quickly with the included charger.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally got myself a FitBit Versa & have had it for years & loved it since I use it for fitness purposes however, you weren't able to make or receive calls on it so I needed something different that still had the fitness aspect & the Active2 was the answer! Everything is great & very easy to set up too! The only thing I'd say it lacks is a longer battery life. I was used to charging my FitBit once a week & with this i find myself charging it upto 3xs a week sometimes but considering its used daily I'd say thats good & normal so I've been told from apple watch users who charge there's 4-5xs

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Cheaper then the iWatch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch for a gift and they love the features, compatiblity and the different workout modes! I love the price since it's a lot cheaper then the iWatch.

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking

    Rated 5 out of 5 stars

    Great Companion

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Galaxy Active 2 watch does it all!! I’m not a fitness fanatic, so I will not comment on the accuracy of the calorie count or heart rate monitor. I'm happy to know my daily steps taken, be reminded to move when I've been sitting too long at my computer, know my ticker is still tick’n, and receive kudos when I've reached my daily goal.Not sure if the Calorie count and the sleep track are precise.The ability to fully charge in about 2 hours, every alternate day, you can absolutely wear the watch to bed every night to benefit from that useful information.A wonderful companion.Special Mention about the Bixby.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello rnsj, thank you for taking the time out of your day to write this amazing review. We appreciate all the great features that you have pointed out. It is a pleasure to have you as part of the Samsung family. ^Elizabeth Samsung

  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    She's in love with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be too large for my girlfriend's arm, since she's very skinny, but she thinks it's perfect! She absolutely loves this watch.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    You'll not regret it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, I think the 40mm watch is for people with wrist smaller than 17cm (if you're trying to decide which size looks better on you). The battery life of the 40mm version lasts about one day and a half with always on display. Responsiveness is good. As a former Apple watch owner, I'm very happy with the purchase.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello zlwjoe, we appreciate all the great things you've highlighted about this watch! It's a privilege to have you as a Samsung customer. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Finally

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went through 7 galaxy actives and had the same problem with the heart rate monitor not working throughout the whole workout. Finally the new active 2 hr monitor works great. Would have stuck with the old one if the the hr orked right but I'm happy with this new model.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Dank, thank you for sharing your experience! We value your feedback. ^Elizabeth Samsung

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great smart watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new watch. My last one stopped working so I needed to replace it and decided to go with the newer model and I'm glad I did. The functionality is better and I love the default flower background because it comes to life when you turn your watch on, plus it changes to a few different types of flowers and colors. The battery life really isn't as great as they suggest. It's only a little bit better than the previous model, but not bad. It will last a full day and night and still have some charge to it. Plus, this cloud silver color is very pretty and elegant.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great compliment and works excellent with my Samsung Galaxy S9+ phone. Wear it non-stop. Love the convenience of being able to receive (and respond) to texts and phone calls. After wearing it for about a month, the only two dislikes: Battery life is short; so you have to recharge it every 48 hours. The silicon band is comfortable but after two weeks started causing skin irritation (probably due to skin sensitivity and no breathability). But this was easily resolved when I changed the watch band to a nylon type. NOTE: Very quick and easy to change the watch band with the convenient pin clasp.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to have you as a satisfied customer, NightOwl. Thanks for the 5 stars! ^Elizabeth Samsung

  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Great first Smart Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as a Christmas Gift. Just started exercise routine at the fitness center and was interested in tracking workouts with heart rate and blood pressure. Was told by Galaxy Best Buy instore rep that the BP feature required a Samsung 9 or newer phone. No problem, I had previously purchaed an S10e at Best Buy. Great phone, but found out that it will NOT support the watch's BP feature. I guess that's where they saved money? Not happy. The heart rate feature works Ok, but does not intergrate very well with other tracking apps. Cannot find a means to display continuous heart rate during exercising, nor to capture the raw data. But I get messages and email on my watch. Samsung has room for improvement and I'm hopeful some will be coming out as s/w upgrades during the year.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Design

    Rated 5 out of 5 stars

    Great quality smart watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch does not come off my wrist. Obsessed with the look and all the things I can do with it. It's like a phone on your wrist. Love it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Initially Problematic, Better after

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially pairing cause various issues. The first pair the watch and my phone just kept disconnecting from each other causing battery to get wasted on both. I reset the watch, paired again, and things were better, but then my car would no longer pair with my phone. I tried a few things to resolve that and it would not work. But then two days later it stopped having issues and I was able to get my car to pair and keep the watch paired. The watch has been good, functionality is great. The battery does not last near as long as you would expect from their statements. I've tried a couple of watch faces to see if that was it and no matter what it only lasts a couple of days before needing a charge. Otherwise I like it, not too bulky, good functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the rosegold Samsung Watch. Features are mostly the same. I love the size of the Active2 and how the band tucks under for a smooth look.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Me and My Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was fairly easy to learn how to use it. Seems to work very well and very accurately. I would like to have a longer battery life. It syncs very well with my phone and seems pretty stable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a present for my wife

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves this watch. She is a heavy social media user and is always checking everything from her watch. The best part since she is always losing her phone around the house is the Find My Phone feature from her watch. She is pleased with the size and tells me how much she loves her watch all of the time. The notifications feature is amazing. She claims that for a woman's wrist, this is the only way to go. She sometimes takes calls on this when she CAN'T seem to find her phone. LOL I can't even tell she is on it from the other end. Superb sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My First Fitness Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned a fitness tracker or fitness watch so I don't have a comparison review. The Samsung Galaxy Watch Active2 is very user friendly. Very easy to charge when needed. I keep it on when I sleep and it is interesting of how it reads your sleep patterns. The heart rate feature is great! I've not used it in water yet, even though I swim 3 times a week. E-mail, text, phone calls, can't believe how many things this watch does! It was also very easy to pair with my Samsung S10 phone. The watchband is very soft and comfortable. This was a great Christmas gift from my husband!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Design

    Rated 5 out of 5 stars

    Light weight everything you need watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love samsung watches this is my third on so far the best one alot less bulky and petite than the other ones I've had and it does everything I need

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good overall watch

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good combination of a smart watch and a fitness tracker. Looks nice as it resembles traditional watch. Since this is not Wear OS, it lacks the play-store and you have to rely on apps that are available for Tyzen OS. The thing I don't like that much is that fitness tracking is buried under Samsung health app unlike Fitbit where you can find everything with a single swipe down. Battery life is much less than a Fitbit. You will need to charge it every other day. But I think this is a good overall smartwatch. Also note that Samsung offers exchanges on new releases so it will have some value if you want to upgrade later.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch from my husband he really enjoys it nice size for him and a large face and the color is great I would recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Smartwatch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is great. I can answer calls, texts, ceck out my emails, track my steps, and change the screen saver

    I would recommend this to a friend