Customer Ratings & Reviews

The watch requires set up directions, but the directions are very vague. It took quite a while to get it connected to the smart phone

Functional watch, hard to pair even with other Samsung products

I'm not big on leaving reviews but going to bc I'm disappointed in the watch and its been 23days that I've owned it n u only have 14days to take it back.So my disappointment is when I walk outside from my house it disconnects so I receive no messages unless my phone is in same area as me so now I'm stuck with it but guess I'm going to take a loss and go ahead n purchase a fossil again.

cool watch but I'm honestly not impressed. Maybe I expected more from Samsung but seems very limited and the app they charge for are average at best.

Lags a lot when using apps or sometimes even checking the time. Battery life sucks. The bezel scrapes easy. the Spotify app crashes every day. The tidal app doesn't play music from my phone. The default music player app works best. I pretty much got this so i can change music while i work so i didn't really spend time on any other apps it comes with. It's convenient but that's about it.

I am enjoying my purchase so far. I went to Best buy on purchased the product on sale! Also, I purchased the protect warranty in case the watch have issues down the road. The watch has helped me lose 10 pounds of body fat and keeps me updated when its time to get up and move around from my desk. This was a great purchase and investment for my health.

Excellent watch, very comfortable, color, me husband like to much

I needed a new fitness tracker. My Fitbit was a couple of years old and was worse for wear. I decided I needed an upgrade and payed for a brand new Samsung 44mm active 2 watch. I waited about 4 days for delivery. I was so excited and opened it and was so disappointed when I realized I was sent an opened box. It was obviously opened. The band looked dirty and the watch had no protective film right out of the package. I called customer service and was told if I didn't like it, I had 2 options. I could send it back and when they received it they would send me a new one, or I could drive 45 min to the closest Best Buy to return it. I was offered nothing by customer service for my trouble. I went online at Best Buy read reviews and discovered that Samsung has had many returns for various reasons; quit working after a couple of months, bugs that couldn't be sorted out, inaccurate step tracking, battery life, bad GPS tracking ECT., and some reviewers saying they got open boxes as well, but payed for new. It really didn't even feel worth it anymore. I only got the watch to track my fitness and the possibility of EKG; this isn't even available yet and no word on when. Sounds like Samsung's having a lot of issues and possibly sending out open watches that they can't move otherwise. Drove 45 minutes went into Best Buy myself to return it. Got my money back. Proceeded to buy myself a new Fitbit. Saved 200$.

Really nice watch, easy to use, easy to setup, good apps

It looks awesome. It's convenient when I'm driving.

This is by far not a true fitness tracker. On or off the wrist it counts calories in the exact same manner during the workout - approximately 10 calories per minute. That's ridiculous. If I am not wearing the watch, calories burned during a workout should not be registering. It counts steps by just moving the arm - EVEN IF YOU ARE NOT WALKING!!!!!! Is it pretty? yes. Is it nice to see who is calling, receive emails and texts? yes. Does it feel great on the wrist? yes. But this is the definition of false advertising. If I were to take serious my weight loss, this thing would be off the charts inaccurate in helping. And as for calories burned by the end of the day - YOU WILL BE HARD PRESSED TO GET THE WATCH TO BREAK 2000 CALORIES BURNED. What a waste. Don't take my word for it. Get the watch and put it to the test. You will love it as a smartwatch. That will be it.

Great product with limited real world appilacations. The usefulness wore out as soon as the excitement did.

The product worked well, but than I noticed it was not charging. Whenever I took it of the charger the sensor came off.

good watch in fact the best you can get on android imo. If you have a samsung phone a must have

Nice watch. Easy to use and setup. Did well until the battery died right at the two-year mark.

Great watch! Easy to use! Very stylish! Perfect for everyday use!

This watch is now out of warranty and I wore ot swimming snd it started having issues: the touch screen quit working, it staryed overheating and shutting off on it's own. Samsung now wants to charge $70 to fix it when the watch is supposedly rate to swim in it.

I loved this watch while it worked. Stopped working after about 2 weeks. Wouldn't stay on for more than 3 mins before rebooting itself.

Works well - battery lasts 2 and a half days out of box

I like it a lot, the system is fast, and it lets me track my sleep quality. I use it to go running and track my progress. I don't use the UnderArmour app, and it's a shame that is only a trial service for 6 months. If you use apps like Nike Running, it doesn't have compatibility or an app.