Customer Ratings & Reviews
- Model:
- SM-R820NZKAXAR
- SKU:
- 6360438
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Durability
Rating 4.4 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Galaxy Watch Active2's battery life, design, comfort, fitness tracking, compatibility, and price. They appreciate the long battery life, sleek design, comfortable fit, accurate fitness tracking, compatibility with various devices, and reasonable price. However, some customers have concerns about the watch's water resistance, size, ECG accuracy, heart rate monitor reliability, and Bixby's unreliability.
This summary was generated by AI based on customer reviews.
Amqzing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I need it to. Love this. Would absolutely purchase again.
I would recommend this to a friendVery versatile!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how it tracks my workouts and continuously keeps me informed with my phone notifications.
I would recommend this to a friendBrand response from Samsung
Posted .That is awesome to hear, Miles13! Thanks so much for picking Samsung! ^Elizabeth
I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the watch. It tracks how much I walked that is awesome
I would recommend this to a friendGreat watch !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good to keep track of excersises and also easy to use when looking at notifications.
I would recommend this to a friendUpgraded from the Galaxy Watch Active.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a large watch face, compared the specs of this and Garmin, and this was a better watch.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Dennis, we're so happy that you've found the perfect watch for you. Thanks for being a part of the Samsung family. ^Elizabeth
Samsung watch
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves his new and upgraded watch. Loves Samsung products for years!
I would recommend this to a friendSamsung makes a great activity tracker watch.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch. I use it with my Pixel 4XL. I use it to track workouts and get notifications.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Watch, Samsung is pleased to hear that you are enjoying this watch and all the wonderful features. Welcome to the Samsung experience and thank you for choosing Samsung. ^Elizabeth
iPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome watch but no working With iPhone Bluetooth disconnect all the time
I would recommend this to a friendBad quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Several problems from the beginning. After 11 months of use the battery started to fail and it was empty in less than 3 hours. I was able to recover it deleting all app and installing them again. After 18 months appeared a message of Rebooting and then died, now I will have to buy a different watch.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there. Samsung can refer an authorized service center to perform any needed repairs. Because your warranty has expired, you would be responsible for the cost of any such repairs. We are more than happy to set up this service for you. If you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit http://www.samsung.com/us/support/service/location and let us know where you would like for us to schedule the repair. ^Kayla
Good Watch
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase. I've been using it constantly and it works good.
I would recommend this to a friendgood deal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got the open box one. Works perfect. great quality. Sp02 feature missing
I would recommend this to a friendAwesome watch!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch. Big face with good picture. Easy to navigate.
I would recommend this to a friend⌚
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an awesome watch! I love how big it is and how easy it is to use!
I would recommend this to a friendSsmsung watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I am satisfied. It looks elite and battery life is fine though not the best as their new phones.
I would recommend this to a friendBuy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily worth it, best watch I've currently owned. Way better than my apple watch 4
I would recommend this to a friendAwesome watch!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very user-friendly and easy to use. Like the Under Armour aspect feature of the watch.
I would recommend this to a friendLoved it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mom and she loved it! Wanted it more then anything and she loves it
I would recommend this to a friendBrand response from Samsung
Posted .Hello Atfritze, we love that your mom loves this watch! Thank you for giving the gift of Samsung. ^Elizabeth
Samsung Galaxy Watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first electronic watch. I love it. Excellent and very convenient product.
I would recommend this to a friendBUY IT
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best friend loves his watch! We ended up getting one for his dads bday!
I would recommend this to a friendNot reliable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great until it breaks after 6 months... I will be calling samsung about a refund.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Samsung,
Thank you for reaching out. We are sorry for the inconvenience about the status of your Galaxy Watch4, as it broke months after your purchase. We understand how essential this is to have your watch assessed by our service team.
Kindly click this link to check and have your watch troubleshoot:
https://www.samsung.com/us/support/troubleshooting/TSG01003100/
Please click this link to view details about the warranty status of your watch:
https://www.samsung.com/us/support/warranty/?model=N0053656
You may also click this link to help you schedule a repair:
https://www.samsung.com/us/support/repair/pricing/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Customer Care: 1-800-726-7864
2. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
3. Facebook Messenger: http://m.me/samsungsupport
4. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144159777
Thank you for choosing Samsung. Have a great day!
^Chrystel