Customer Ratings & Reviews
- Model:
- SM-R820NZKAXAR
- SKU:
- 6360438
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Durability
Rating 4.4 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Galaxy Watch Active2's battery life, design, comfort, fitness tracking, compatibility, and price. They appreciate the long battery life, sleek design, comfortable fit, accurate fitness tracking, compatibility with various devices, and reasonable price. However, some customers have concerns about the watch's water resistance, size, ECG accuracy, heart rate monitor reliability, and Bixby's unreliability.
This summary was generated by AI based on customer reviews.
dis not work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the face of the watch did not work brought the first one back exchanged it for another that one worked for 2 days brought that back exchanged it for a fit bit
No, I would not recommend this to a friendOpen box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have pursued an open box product and it was really worn out and decided to return it. A new product would have been a good one.
I would recommend this to a friendComfortable, but everything else sucked.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hated this watch and returned it. It was slow, crashed constantly, and consistently bugged out during runs.
No, I would not recommend this to a friendNot satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm use to the galaxy watch 2 and this ones is just not the same. I should have waited for the galaxy watch 3, and now I can't return.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello samsunguser, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never recieved my watch and it states it was picked up when I changed it to delivery. Very upset. How do I resolve this problem ?
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The watch was great for about 2-3 weeks then it will not hold a charge. The battery drains 10% every hour. Very dissappointing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Charles23, we apologize for any inconveniences this experience may have caused! Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the reduced battery life. ^Elizabeth
not a good watch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No right now i would not recommend have had my watch a three months and can't get it to come on . Its charged but won't power on
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give less than one star if it was possible! Best Buy will never receive another dollar from me!
No, I would not recommend this to a friendNot my cup of tea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was a piece of garbage. No battery time....hard to work with just definitely not for me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. We apologize for the less than ideal experience you may be having with your Galaxy Watch Active2. If you still have this device, we would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Pathetic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this June 25th. Stopped working in August. Complete and utter waste of a ton of money.
No, I would not recommend this to a friendNot what thought it would be
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing, poor quality. Samsung has a better reputation than this
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mamo,
Thank you for bringing this to our attention. We are saddened to hear that this did not meet your expectations. I understand how disappointing it can be when expectations don't quite meet. We would definitely like to look into any issues you may be having with your Galaxy Watch Active2 to ensure that you are getting the best experience. We are continuously improving our services, and your feedback is vital to that process.
Should you need assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144403912
Thank you for choosing Samsung. Have a great day!
^Chrystel
no
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.some of the features, you have to download next year sometime. not good for me. returned it.
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are honestly so useless compared to the likes of Apple watch that its not worth it at all.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn't even been a full year and the watch just stopped working yesterday.
No, I would not recommend this to a friendNot great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch stopped working 1 month after purchase. Screen won't respond
No, I would not recommend this to a friendpaying for the name
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same as the other watch. Just paying for the under armor name. I wouldnt waste my money on this one gain.
No, I would not recommend this to a friendBad experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad experience I don’t want it anymore or at least need someone to repair it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Karina010382. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
To big for women
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch band was way to big for a womans wrist. I had to return watch for next size smaller
No, I would not recommend this to a friendWas ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was okay just didn't like the color i ended up buying the lte watch
I would recommend this to a friendjust ok
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.coming from a fitbit ionic I feel like I took a step backwards but serves its purpose!
No, I would not recommend this to a friend