Customer Ratings & Reviews
- Model:
- SM-R820NZKAXAR
- SKU:
- 6360438
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Durability
Rating 4.4 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Galaxy Watch Active2's battery life, design, comfort, fitness tracking, compatibility, and price. They appreciate the long battery life, sleek design, comfortable fit, accurate fitness tracking, compatibility with various devices, and reasonable price. However, some customers have concerns about the watch's water resistance, size, ECG accuracy, heart rate monitor reliability, and Bixby's unreliability.
This summary was generated by AI based on customer reviews.
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a month and it stopped counting my steps and heart rate.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, Shya. I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing this link, (http://www.samsung.com/us/support/troubleshooting/TSG01003112/), with information about your concerns. If you still have concerns after trying these steps, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). ^Kayla
it doesn't work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery running fast, and the sellers doesn't know about this product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Garciaje, we regret to hear of your experience with this watch! We understand how frustrating it can be when expectations don't quite meet. Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot a reduced battery. If you are still having issues please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
Paperweight
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen started going crazy... now it completely stopped working.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it to get an apple. My wife prefers the apple brand.
No, I would not recommend this to a friendjunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.crap watch not worth $100 controls suck screen size is the only thing good
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Gutterlady, we would like to thank you for providing this feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
OK smart watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fitbit puts out more data then this watch. I hear the samsung watch 3 or 4 is better for health metrics. Sadly I was gifted this version. Not sure why UA makes it more expensive it seems to be the same as the other versions.
No, I would not recommend this to a friendbattery dies so fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hate that i have to charge every two days really a bummer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello tracymdst, we apologize for any inconveniences this may have caused. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the reduced battery life. ^Elizabeth
Don’t Do it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money, very generic and poor quality
No, I would not recommend this to a friendNot Charging
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had the watch for 3mo. and now it won't charge
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. I understand how frustrating this may be and I apologize for the less than ideal experience. We would love to get more information about your experience so that we can better assist you. Please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 ^Kayla
It sucks.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in less than 3 weeks. Above is my review
No, I would not recommend this to a friendGlass issued
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my watch 3 time with same problem. When the screen is hot or you stay under the sun for a while the screen seal push the glass out. Only way to put it back is to put pressure for at least 20min on the screen On a coolplace
I would recommend this to a friendBrand response from Samsung
Posted .Hello Jomy, thank you for bringing this to our attention! We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
Just OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size but the UA feature you must pay for the app the free trial is 6 months. This model does not pick up work outs like the other Active-2 I had but it does get the job done. I suggest purchasing other bands.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, ReinaRuby. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla
- Pros mentioned:Battery life, Comfortable
Asome watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using it for about 2 years after the purchase. I have to say that it is a very high-quality watch, very responsive and with good battery life. It feels very confortable on your wrist, and the activity tools are very helpful. Overall, it is a 9/10, highly recommended.
I would recommend this to a friend Waste
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't purchase this special edition version! Not worth the extra coin!! Just get the standard or LTE version. Nuff said.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Darqness, we appreciate your valuable opinion! Thank you for the feedback. ^Elizabeth
Don't recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with the watch for the amount of money it cost! Voice recognition and typing is terrible! Useful App selections are rare! It's great for telling time and reading text but I expect a lot more for the money! I'm not an apple fan but Apple watch blows this thing out the water!
No, I would not recommend this to a friend- Pros mentioned:Battery life, Design
In the right direction but needs work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Nice looking watch, plenty of watch faces and widgets, smooth digital bezel, good battery life that lasts a whole day, battery quickly charges, Cons: Inaccurate steps count (even if you shake the watch, it's a step count), only NFC payment, no MST payment which is what sets Samsung pay apart from others, no google assistant, and limited apps.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Abdul, thank you for your feedback! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003112/) to an article that will help you troubleshoot the inaccurate steps. ^Elizabeth
Does not work at all!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received my watch in a timely manner. It was my fiance Christmas gift and it did not work at all. It will not change on or do anything. I am returning to the store and we are very disappointed.
No, I would not recommend this to a friendHorrible watch-
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Worst battery life, discharged within 8 hrs over night and bad product overall.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello best, thanks for reaching out! We apologize for any inconveniences this may have caused. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the reduced battery life. ^Elizabeth
- Pros mentioned:Comfortable, Design
I WANTED to love this watch so much!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I left Garmin for this watch because I liked that I wanted to be able to respond to messages and take phone calls if my hands where full and I couldn't pick up my phone. I choose the 44mm because the battery life was longer. However, that was the 1st thing I was disappointed with, my battery dies faster then my phone battery. There is no way I could get more than I day out of this battery. After reading the reviews I feel like there might be something wrong with it!! or my settings are wrong? I thought that I had optimized the battery settings with no luck. I have to leave the clock screen on all the time or else I need two hands to simply see the time. I seem to need 2 hands to see anything! When I am working out I need two hands to see the stop watch. I rarely have 2 hands to check my watch (meaning they are always full or busy) which is why I needed a watch like this in the 1st place. So for use being cumbersome was another reason I am disappointed. The screen only seems to be sensitive when I don't want it to be. I am thrilled with the comfort, look and design of the watch. I think the strap being tucked in the back is genius. I have had the watch for going on 3 weeks now so I am trying to have it grown on me....now if it always wasn't attached to a charger....
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello kateb, thank you for bringing this to our attention! We understand how frustrating this experience must be. Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the reduced battery life. ^Elizabeth
- Pros mentioned:Fitness tracking
Better than the galaxy watch 3
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought yesterday and it is amazing. Switched from a galaxy fit 2 to this and im glad I didn't get the Samsung watch 3 because inwas looking for more fitness tracking and this hits the nail on the head. Perfect fitness watch for someone wanting to be serious about counting calories or whatever fitness needs
I would recommend this to a friend