Customer Ratings & Reviews
- Model:
- SM-R820NZSAXAR
- |
- SKU:
- 6360447
Customer reviews
Rating 4.6 out of 5 stars with 4962 reviews
(4,962 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Durability4.4
Rating 4.4 out of 5 stars
- Comfort4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Galaxy Watch Active2's battery life, design, comfort, fitness tracking, compatibility, and price. They appreciate the long battery life, sleek design, comfortable fit, accurate fitness tracking, compatibility with various devices, and reasonable price. However, some customers have concerns about the watch's water resistance, size, ECG accuracy, heart rate monitor reliability, and Bixby's unreliability.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
I like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it a lot, the system is fast, and it lets me track my sleep quality. I use it to go running and track my progress. I don't use the UnderArmour app, and it's a shame that is only a trial service for 6 months. If you use apps like Nike Running, it doesn't have compatibility or an app.
This review is from Samsung - Galaxy Watch Active2 Under Armour Edition Smartwatch 44mm Aluminum - Aqua Black - (2019)
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Awesome Watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life and pretty accurate with steps.
This review is from Samsung - Galaxy Watch Active2 Under Armour Edition Smartwatch 44mm Aluminum - Aqua Black - (2019)
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Very easy to use!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it every day and battery stays charged for long time.
This review is from Samsung - Galaxy Watch Active2 Under Armour Edition Smartwatch 44mm Aluminum - Aqua Black - (2019)
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Awesome watch!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good battery on it! Lasts a while. Def good watch!
This review is from Samsung - Galaxy Watch Active2 Under Armour Edition Smartwatch 44mm Aluminum - Aqua Black - (2019)
I would recommend this to a friend Rated 3 out of 5 stars
Smart watch not for me
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and used it for a few days, I guess I’m just not that in to smart watches. Fit decent on big wrist…
This review is from Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black - (2019)
I would recommend this to a friendRated 3 out of 5 stars
Hardcore Training
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear buds do not cut out background noise as advertised. Watch function are not user friendly and the font is too small.
This review is from Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black - (2019)
No, I would not recommend this to a friend- Cons mentioned:Water resistance
Rated 1 out of 5 stars
Will not purchase any nore Samsung watches
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch is now out of warranty and I wore ot swimming snd it started having issues: the touch screen quit working, it staryed overheating and shutting off on it's own. Samsung now wants to charge $70 to fix it when the watch is supposedly rate to swim in it.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Horrible battery life
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased this watch and it only last 12 hours before having to charge it. I called samsung support and they told me 12 hours is correct. If you plan on tracking your steps, health or sleep... this is not optimal because if spends more time on the charger than on your wrist. I am only 3 days into owning it, great watch it you dont want to really "use" it. Looks like I have to take another trip back to the store to return it......
This review is from Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black - (2019)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Dors, we apologize that your experience with this watch was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth
Rated 3 out of 5 stars
Okay watch
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad watch but lasted just a little over a year before the back just fell off.
This review is from Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black - (2019)
No, I would not recommend this to a friendRated 3 out of 5 stars
Smart watch
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like how easy it gets scratch in the rims. It really bother me. Other than that is a good watch.
This review is from Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black - (2019)
I would recommend this to a friendRated 3 out of 5 stars
Bad life time
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year and a half it shut off and never turn back on. Warranty only covers a year. Very disappointed.
This review is from Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black - (2019)
No, I would not recommend this to a friendRated 3 out of 5 stars
Good Watch - Easy to Use - Get a Screen Protector
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glass shattered falling off of a table onto the floor after just a couple of months and cannot find anyone to repair it.
This review is from Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black - (2019)
No, I would not recommend this to a friendRated 3 out of 5 stars
Nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch is okay , its limited compared to the 3 out but if your not looking for as many features this is good
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, Dee19. We appreciate you for being a part of the Samsung family. ^Kayla
- Cons mentioned:Water resistance
Rated 1 out of 5 stars
DO NOT BUY
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend purchasing any Samsung watches. We purchased 3 in 2020 and they are all now torn up now that they are out of warranty. One the back came off for no reason, one stopped working after swimming in it and one quit working completely.
This review is from Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black - (2019)
No, I would not recommend this to a friend Rated 3 out of 5 stars
Good but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used an Apple Watch since the first one came out. After trying this new watch it couldn’t compare to the Apple Watch.
This review is from Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black - (2019)
No, I would not recommend this to a friendRated 3 out of 5 stars
Watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was nice but the runs were inaccurate. But if you're not looking for style or anything other than exercise, it's a good buy.
This review is from Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black - (2019)
I would recommend this to a friendBrand response from Samsung
Posted .Hello Dee504, we apologize that this has been a less than ideal experience. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003112/) to an article that will help you troubleshoot the inaccurate steps. ^Elizabeth
Rated 4 out of 5 stars
Beautiful watch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to the active 2 from my Samsung Galaxy watch. I love it; but I do miss the professional look of my all black Galaxy watch. And another con is that the edges scratches easily. Besides those down sides the screen is absolutely beautiful. The battery is excellent. I like it so much I got one for my husband as well.
This review is from Samsung - Galaxy Watch Active2 Under Armour Edition Smartwatch 44mm Aluminum - Aqua Black - (2019)
I would recommend this to a friendRated 3 out of 5 stars
Looked okay...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was just okay looking. Ended up wanting a different style so I went back to exchange for a sportier style.
This review is from Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black - (2019)
I would recommend this to a friendRated 2 out of 5 stars
Glass fell off after 18 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The watch served me reasonaby well for about 18 months after which the glass just fell off. This seems rather disappointing from a brand like Samsung. Surprisingly, the watch still seems to be working, so I am now attempting to re-attach the glass screen with gorilla glue and perhaps I'll get couple more weeks or months from it? Not sure what I'll do after...
This review is from Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black - (2019)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, Josef. Samsung can refer an authorized service center to perform any needed repairs. Because your warranty has expired, you would be responsible for the cost of any such repairs. We are more than happy to set up this service for you. If you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit http://www.samsung.com/us/support/service/location and let us know where you would like for us to schedule the repair. ^Kayla
Rated 4 out of 5 stars
Good value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item open box and it was a great deal. While I didn't receive a charger, it was replacing a similar unit so I already had one. The Under Armour band is nice, but doesn't warrant the extra price tag. All in all, I love the accessibility of my watch and that I can use it to answer calls. I still wish the battery life was better than 48-60 hours.
This review is from Samsung - Galaxy Watch Active2 Under Armour Edition Smartwatch 44mm Aluminum - Aqua Black - (2019)
I would recommend this to a friend










