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Customer Ratings & Reviews

Your price for this item is $207.99
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Customer reviews

Rating 4.7 out of 5 stars with 5427 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy Watch Smartwatch 42mm Stainless Steel. They appreciate its long battery life, attractive design, user-friendly interface, and compatibility with various devices. Many users also find the fitness tracking apps and features useful. On the downside, some customers find the watch bulky and heavy. Others complain about its high price and the accuracy of the step counter. There are also a few concerns about connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 24 reviews
  • Pros mentioned:
    Battery life, Easy to use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great gift hands down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great battery life, priced higher then new model. Didn’t care for the new design.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello WEST, we're happy to hear that this watch is working well for you! Thank you for being a part of the Samsung family. ^Elizabeth Samsung

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Anniversary

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as an anniversary gift. Performs well. Got doused in oil and still works. Water not much of an issue. Counts steps well, and tells you your altitude. Pairs well with the Galaxy set of phones. It's a watch, and a little more. Battery can last ~2-3 days with light/medium usage. Charges fairly fast. Was pricy.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great technology at arms length.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this watch for my wife as a gift. At first she would not accept it. She claimed it was a lot of money for a watch. Once I showed her how to use it she goes nowhere without it. Claims it one of the best gifts she has ever received. This watch does almost everything for you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good battery life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd heard it had good battery life but was surprised when I didn't have to recharge it after 3 full days of use. Good and convenient features. Fairly easy to learn to use. Was disappointed that the price went up $20 from when we first looked at it. Going to look for a sale within a month from our purchase so Best Buy will honor that price for us

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing features but too fancy for real exercise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is amazing. It's almost too amazing. It's a smartwatch but I think I was looking more for the fitness aspect of it. I wanted something similar to the gear pro as far as durability with a little more quirks. I love that I can take calls and respond to texts. even get alerts on my bills, but I find myself leaving it off when I'm doing big activities (kickball, basketball) for fear of breaking it. I don't know yet if it can withstand activities in AZ heat (lots of sweat) and for the price, if something happened, I'd be devastated. May need to get a cheap fitbit or something for rigorous stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from the Apple Watch to this one. Super simple to set up and use. There are more things you can do on this watch than the Apple Watch I feel. Only reason I didn't give 5 stars is because I feel like it should cost a little less.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    A Good Accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect with my Galaxy phone. I use it to track steps and go through notifications. A little pricey though

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great battery life & design, mediocre app support

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What has always detracted me from even considering a smart watch was that battery life wouldn't last a full day, but thankfully this is no longer the case with the Galaxy Watch, even with its smaller 42mm version. I used a full color watch face that used my own custom photos and would change between 2 different photos each time the watch was woken. At best, I could get to a 3rd day of use without charging. This was without using the Exercise app, although the auto-detect exercise feature would still kick in and track my walking. At worst, it would last a little over a day. I used the Exercise app's Elliptical tracker for about 3 hours, which gets the heart rate monitor to track your heart rate constantly in real time for the duration of the exercise (unless you pause it). At no point did I ever worry about the battery dying any time during the day when I wore it in the beginning of my day with a full charge. The rotating bezel is one of the best design ideas on a smart watch. It's incredibly intuitive, precise, and reduces your need to touch the screen. The watch itself looks great, and while it is thick, the 42mm version appears to be about as thick as those old school Casio G-Shock watches. Buttons are easy to find and press, and they do not feel cheap. The watch band is silicone and feels soft and comfortable on skin. Given how thick the watch is, I've occasionally inadvertently had it bump against my desk and walls but to my surprise, it didn't cause any scratches on the watch. The paint job on the bezel (the main point of most contact when it bumps into anything) appears to be durable and high quality. The bezel also acts as a buffer to prevent any bumps against the actually screen itself, unlike the Apple Watch, which has its screen entirely exposed. The watch is waterproof so cleaning it under running tapping water is simple and safe to do. Samsung Pay works well with the Galaxy Watch although they removed MST payment which means you won't be able to use it to simulate a credit card swipe like you usually could with Samsung Pay. You can only use the Samsung Pay with the Galaxy Watch on registers that take NFC payments (tap-to-pay or as many merchants sadly and ignorantly refer to it as simply "Apple Pay"). Another gripe I had about the Galaxy Watch's implementation of Samsung Pay is that it doesn't completely sync with your existing Samsung Pay on your Galaxy phone if you're using it with one. You have to reregister all of your cards on your watch for them to be available to use on your watch. Points however are synced, which is good. Unlike the Apple Watch, even with its most latest version, the Galaxy Watch has sleep tracking, which with its great battery life, is something that's actually feasible to do. But it brings me to some of the issues I had with the Galaxy Watch. The sensors appear to be inaccurate and glitchy at times. Like the sleep detection. I work in front of a desk all day, so I'm sedentary. I've had the watch accidentally log sleep when all I was just doing was sitting down in front of my desk. The floor climbing sensor glitches up sometimes too. It would be in the morning before I even got a chance to do anything, and all of a sudden I would get an alert that I've achieved my floor goal for the day (10 floors) when in fact, I've barely even moved around. By the end of the day it has me recorded as going up 49 floors of stairs, which is inaccurate. Restarting the watch fixed the issue. These inaccuracies didn't happen very often but I'm just pointing out that they *did* happen. Only time will tell how much of a problem this will be later on. For the most part, it makes a very good fitness tracker, and does motivate you. I find myself taking the stairs and avoiding the elevator in my apartment ever since I started wearing the watch just to reach the "floors" goal. Perhaps the biggest issue I have with the watch is the apps. If you thought Bixby was bad on your Samsung phone, it's worse on the Galaxy Watch. It can't answer a lot of the real world commands and questions you throw at it. I wanted to know what the Yankees game score was and it couldn't answer. It only supports Samsung SamrtThings for home control. It can't give you NYC subway directions. It is by far the dumbest, most pathetic excuse for a virtual assistant. The third party app support is also incredibly pathetic. The watch app store is dominantly watch faces that are mostly similar looking and bland, many just trying to display as much information as it can on the screen or imitate the look of a real watch. The apps selection in the Galaxy Watch store is just littered with amateur-level apps with bad reviews from users. It's embarrassing. The Galaxy Watch uses Tizen as its operating system and major developers aren't supporting it. So you're left with these amateur-hour, programmed in their parents garage-type apps that aren't worth my time or anyone else's. The most useful feature is the notifications. Obviously this helps the need of pulling out your phone to view content. When you get a call, the watch vibrates and you can answer or decline the call simply by swiping. You can answer texts straight from your watch using the on screen keyboard, or draw the letters out one by one with your finger (which surprisingly works fast and pretty accurate from my experience with it). Interestingly, even though the Galaxy Watch doesn't have a Google Hangouts app (which I use to send and receive my SMS since I have a Google Voice account), if I receive an incoming text notification from Hangouts, I can reply back to that SMS from my watch. It's very convenient, and a nifty workaround for not having the app available on the watch. That's basically what I would have used the app for anyway. I just can't send any new texts myself from the watch without a proper app. All in all, thanks to the great battery life that actually lasts longer than a day, I can finally feel comfortable using a smart watch as an actual watch. Being able to receive notifications on your wrist makes you more attentive to them than if they were only showing up on your phone because you can view them quickly and easily with the raise of your wrist. $300 is a lot of money to spend for something your phone can already do so it's up to you to decide if the convenience is worth it. Everyone's lifestyle if different. For me it was worth. If you've considered on getting a smart watch, I definitely suggest strongly considering the Galaxy Watch for its battery life alone.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Okay Watch just over priced!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smartwatch over all but for the price I expected better. The battery is average, I had to turn off always on and the brightness to be able to get 3-5 days before having to recharge it. The heart sensor randomly comes on, might be a settings issue or a straight up glitch. I wish Samsung would just go straight ANDROID for it's app store, not really app friendly. Good for the gym and notification updates and phone functions you expect from a smart watch. The only real issue is the dang $350 price tag I paid for it. Brand name is why it's so expensive. Doesn't come with a leather band or stainless steal band for that $350 price tag either. Just the basic silicone band that looks cheap like the Active models.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    great smartwatch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a few years to finally break down and spend the large amount of money for a watch. But once I began to use it I haven't went a day without wearing it.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome watch! It keeps up with everything. From sleeping to heart rate. Just a little pricey.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sansone smart watch is compatible with the Apple Watch is just not paying that expensive price

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive watch. Bought for xmas gift for my mom. Hope she likes it

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch! Will recommend to buy. A little expensive, but love the quality!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Pretty neat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the fact it checks my heart rate and stress level. The sleep and heart rate tracking is hit and miss though. Somedays it tracks my sleep and other days it doesn't. Pretty neat for what it does but i dont think it was worth the price.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Galaxy Watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When compared to other smart watches, I would say Samsung is average. With the technology that is available I believe they can offer a better product for the same price point.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Just hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is no better than a Fitbit Vera’s honestly. You can listen to music, get text and make calls on a versa where you’ll over pay for a Samsung watch to do nothing special.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    I was disappointed :((

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting more from SAMSUNG, I hope that the watch can recognize faces; open once you look at it, also the price isn't fair.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch , just wish they didn't come with a plastic band, leaves a mark on my wrist. The app work ok. Overall a good watch so far but not worth the price tag

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Not an apple watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned apple watch since it first came out. Wanted to give this a try at that time as i felt the apple watch has become over-rated. This is not as pricey but it's not as good either. I don't like the interface and disconnects most of the time to my iphone (duh!!!). It's been in a drawer about a month after a bought. Now back to apple watch and loving it.

    No, I would not recommend this to a friend