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Customer Ratings & Reviews

Your price for this item is $207.99
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The comparable value price is $259.99

Customer reviews

Rating 4.7 out of 5 stars with 5427 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy Watch Smartwatch 42mm Stainless Steel. They appreciate its long battery life, attractive design, user-friendly interface, and compatibility with various devices. Many users also find the fitness tracking apps and features useful. On the downside, some customers find the watch bulky and heavy. Others complain about its high price and the accuracy of the step counter. There are also a few concerns about connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 29 reviews
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Watch work great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch feels a little heavy at the beginning but ones you get used to it, watch doesn't feel as heavy, I have a small wrist so I got the 42 mm and it feels just right.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Smart watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little heavy at first but I got used to it and love love love it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Wearable with lots of functions!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first wearable device. Since I’ve had several Galaxy Smartphones in the past, I was very pleased to try the watch. So far, I’m very happy with it. It has several, about 10-12, different watch faces to choose from depending on your preference for look and readability. I’m actually using the Gear MD103 digital watch face which I purchased for just $.99 on the Samsung App. I like this watch face because it’s easy to see and has all the functions and shortcuts I need most of the time. I took a picture of the Gear watch face which I’ll include with this review. I do a lot of walking so this face is perfect for me. It measures, HR, steps, calories, battery %, distance walked, % of goal reached and more. The sound features can be changed, just like my smartphone, to different included ringtones, vibration, theater mode and mute. I have mine set to vibrations only as long as I’m wearing it. The text is easy to read and the fonts can be changed to small, medium or large. The large font I find is the best and with the text being lit up, I have no problems reading my messages, emails, etc. It comes with several installed apps with the ability to add a few more. I like the fact that with just a turn of the bezel, I can access all my apps and functions. The corresponding app on my smartphone makes it easy for me to access all the settings and notifications. These can also be accessed on the watch as well. I have my calendar synced between my watch and smartphone so no matter where I am, I can see all my scheduled events on my watch. One of the best features is the ability to use both Bluetooth and WiFi. I like the wifi so that I can still access all the functions on my watch when I leave my phone at home, providing there is a wifi signal nearby. Pros: - Long battery life – so far I’ve used it for almost 48 hours and it’s still at 40%. - Interchangeable watch faces - Size of the watch itself – being a woman it’s big enough to see, but not too big to be unfashionable. - East of accessing apps - Find phone feature - Text messaging – predictable text works well, and there are also preprogrammed texts that you can add to - Adjustable font sizes – small, medium and large Cons: - No camera (maybe next time?) - A little on the hefty side, about the same weight as a sports watch - Limitation of # of apps that can be installed All in all for my first wearable I’m pleased with it. There are a lot more pros than cons. I recommend this watch for all of it’s pros. The cons are negligible.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Gorgeous design, great functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it as Open Box - Excellent condition from BB and it came with everything untouched in the box. I've been using this watch for a month now with my Pixel 3 XL and I can say I'm very impressed. I wanted something I could wear to the office and not look too sport-y if that makes sense. I like the spinning bezel to switch between the apps. As a non-Samsung user, I needed to download some extra apps to use the watch but so far so good. I haven't tried using Google Pay on it yet, but will update this review if I do. My only minor comments on it is that it requires frequent charging and can be a big hefty feeling.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Not much has changed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I'd upgrade from my old Galaxy S2 watch. The new Galaxy Watch feels a bit heavier and the strap is something I'd have to get used to. Really, except for newer Tizen software and some exterior changes, not much is different from my old watch. I decided to return it and keep using my S2. Side note - I noticed something after I bought the watch. Best Buy was selling this at the Open Box Satisfactory category. However, Open Box Satisfactory says item may be missing nonessential parts. They brought out to me nothing but the watch in a plastic bag. Ok, I can understand some things missing, but I consider the missing charger to be essential. I think the item should have been listed in the Fair category.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color, was a little hard to work for texts and calls. Didn't keep charge well after about 6 months. Watch is a little on the heavy side.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Works great with my Samsung Galaxy S8+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few smart watches in recent years. This is the best I have had. The screen is large enough and clear enough to read texts or short emails right from the watch. The rotating bezel is a very good way of navigating the interface. My only wish is that it would be lighter and thinner, but with all the technology packed into the watch that probable isn't possible with the current state of the tech.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Nice watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful watch packed with features. Little heavy on the tech so make sure you really want a “smart watch” and not just a fancy watch

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the features but it was very heavy and bigger than my wrist. I ended up returning. Great product otherwise

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product better than I expected easy to use the watch is heavier than you think...

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love this smartwatch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this watch. It took some time to get used to the weight of it, but now I feel lost without it. Good battery life. Lots of different watchfaces available. It is easy to use, has great sound (for phone calls and music) and I haven't even started using all of the features.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Galaxy Watch in rose gold. It's a little heavy and clunky for my wrist, but the watch is easy to use. The battery is fair, but it takes very long to charge (over 2 hours when it's not even dead). I do not wear it to sleep because the face is a bit too big. I miss having the sleep stats that my Garmin Vivosmart used to provide because it was easier to sleep with it on my wrist.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Galaxy watch great but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought watch for my wife. She loved it at first but then after a couple of days started noticing the cons. 1st the compared to the fitbit she had the battery life is not as great and the weight difference. She also advised its considerably bulkier that the fit bit. Other than that she loves the new watch.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Watch

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little heavier than I was expecting, but overall a great watch. Changing the band out is very easy to do. Easy to navigate through the screen options. Great watch to have for everyday need.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Samsung watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes staying connected with family easier when the phone must be silent and put away. It it a bit heavy, compared the the watch I am used to wearing. But it works well for my needs. I am not a fan of the plastic watch band, but it was easy to replace.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Cool jewelry to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got my watch not sure if I'm all the way head over heels for it because its heavy as hell but like all galaxy anything its pretty.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Does what it says

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although a little heavy for my standards it's still does what it promised. Still didn't figure all the features available for me.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Smart Watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product and also all Samsung watches are great. The only problem that I had was the weight. I am a little tricky about that.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    A little heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to gear fits of course its lighter than this one but you get accustomed to the weight of it. Love the dial spin. Can make and answer calls and text

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Smatwatch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design but kinda heavy for outdoor use. Good for daily use.

    I would recommend this to a friend