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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5426 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy Watch Smartwatch 42mm Stainless Steel. They appreciate its long battery life, attractive design, user-friendly interface, and compatibility with various devices. Many users also find the fitness tracking apps and features useful. On the downside, some customers find the watch bulky and heavy. Others complain about its high price and the accuracy of the step counter. There are also a few concerns about connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 5,426 reviews
  • Rated 4 out of 5 stars

    Nice smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the battery had a longer life between charges

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far watch is holding up pretty good. Great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice watch I will recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased this product it's early nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good information stored on watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need time to learn perks. Poor battery life. Nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy I made the purchase love my watch!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch.Wish they had it in silver or gray

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality of phone calls is surprisingly good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch wish it didnt die so fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only compliant is the battery life.so thats it then

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful and flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt accurately count steps, but otherwise great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good my wife is very happy probable I get one next

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my S3 Gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy so far... I love Samsung products.....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fun but not necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fun device and it's really exciting when you first get it but by the 3rd day I found I was barely using it except putting it on in the morning. I always have my phone near me so I would always reach for it first instead of looking at the watch.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly, I am an avid Samsung user; however, I am a little concerned about the Galaxy Watch Smartwatch 42mm Stainless Steel because on the 3rd week of owning the watch I can not turn it on. I put it on the charger and charged it to 21% without any luck. In addition, I am not getting the recommended 2 days of battery use. I went to the Samsung community and see that several other people are experiencing this issue. I have decided to return it. My suggestion is to do your research before purchasing. At $300+ price point, I expect more. The reason I gave it 2 stars is because I enjoyed the watch features while it worked...the get up and move notifications, answering calls, sleep monitor, etc.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    short battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch since it was an open box item and Best Buy gave me a great deal, however the battery life is very short, a day in half at best. I would recommend spending the money to buy the newest model with the longer battery life.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Coach31, thank you for your feedback! ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Not my type of thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping that this would be a very useful watch, but there's not much of anything that you can do on it. The only reason I could see this smart watch being useful is if someone wants to track their physical activity.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great, but pair with Samsung only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Google pixel 2 and it has made a mess of everything since I paired it. I can't use Apple music in my car anymore! It's a really nice watch, very comfortable, but needs to be paired with Samsung for phone to function properly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice smartwatch. Does everything a fitbit does plus more. Pluses- can text and call from watch. Minuses- battery life extremely short have to charge every day and a half and band is cheap (I just bought a metal one off Amazon).

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Stout, thank you for sharing your experience. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that can help you with the battery life. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    galaxy watch no good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sansumg smart watch is a piece of junk. Ishould of read the reviews firsr in stead od listimg to your sales people. The step feature does not work at all. Even samsung could not help me I would love to get rid of this

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Galaxy watch 42mm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Smartwatch! The speaker loud and clear best security in the smartwatch industry you can lock your screen. Bloatware may slow down the watch after sometime. Recommitting buying a Best Buy warranty with this watch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't last long

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 3 stars because a little after a year of having it, it started overheating and stopped working. It was good until then but I would expect a $300+ watch would last longer than 1.5 years.

    No, I would not recommend this to a friend