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Customer reviews

Rating 4.7 out of 5 stars with 5426 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy Watch Smartwatch 42mm Stainless Steel. They appreciate its long battery life, attractive design, user-friendly interface, and compatibility with various devices. Many users also find the fitness tracking apps and features useful. On the downside, some customers find the watch bulky and heavy. Others complain about its high price and the accuracy of the step counter. There are also a few concerns about connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 5,426 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Samsung Galaxy watch....go get one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually took this back to get the larger 46mm version and let me tell you this is by far the best "smart watch" I have owned and I have owned a few. The screen is bright and Crystal clear, the functionality is amazing and the features are are easy to use. I get a ton of compliments on this watch.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Smartwatch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Fitbits for years and just switched to the Galaxy Watch. I love it! Before purchasing it, I thought it might be a little too big, but I was wrong. So many great features, but my favorite is the ability to take calls when I'm away from my phone. What a great convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best watch ever!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a smart watch that is for anything other than apple. The minute I watched reviews of this watch, I fell in love and knew I needed it! I wear it everyday and I feel lost without it. It holds a strong charge for 2 days before I put it on the charger overnight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung makes quality products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this watch for my dad as a birthday present. He loves it, from all the features it has and the sleek design, he can't stop showing it off to people when he has the chance. I also have a Samsung watch and I recommend it if you are in the market for one.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    a nice birthday present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother-in-law since almost everyone in the house had apple/samsung watch and she has been hinting that she wanted one. She was very happy with it. She said it is easy to navigate through and pick up calls. Overall, it made her happy so I’m happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT SIZE AND THE DIGITAL FACE LOOKS SOO REAL.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXTREMELY HAPPY WITH THIS WATCH AND THE DIGITAL FACE LOOKS VERY REAL AND CAN BE EASILY CUSTOMIZED. HAVING EVERYHING COME THROUGH ON THE WATCH MAKES IT SUPER SIMPLE TO SEE YOUR MESAGES INSTEAD OF HAVING TO PULL YOUR PHONE OUT OF YOUR POCKET EVERYTIME IT GOES OFF.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch for my girlfriend at Christmas and she loves it. She compared it to her friends new Apple watch and preferred it hands down. She said she liked the styling better, it seemed to have more features and it was easier to use. She's happy, so I am happy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great smart watch for Samsung Galaxy users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this smart watch for my fiance, because she was complaining that her S3 frontier's battery life was subpar. Not only does shes love the rose gold color, but she can now go 3 days on a single charge instead of barely getting a full day from her S3 frontier. She love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch. It's pretty and durable while offering me the perfect apps for me. I'm not overly active but love seeing me step count and stretching reminders when I've been sitting too long. I also love that I can download new faces for the watch. So cool.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Imzadisgirl84, we are thrilled to know you're getting great use out of all the wonderful features this watch has to offer. Thank you for picking Samsung! ^Elizabeth Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great smart watch, not too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and look of the new Samsung Gear3. My Samsung Gear watch stopped charging after nearly three years, something to do with one of the charging ports on the back of the watch becoming corroded. So, I opted to upgrade when I found the Gear3 on sale. It's working out well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love This Watch!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a GearFit 2 for a while and I finally decided to upgrade when this watch came out. At first I thought the face would be too big on my wrist but I love it. It holds a charge for about a day and a half (I use my watch often), but I have zero complaints on it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is awesome to hear, amfarmer! Thanks so much for picking Samsung! ^Elizabeth Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best samsung watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is in love with this watch. The colors on it are beautiful and the watch face is a perfect size for women, the battery life is great,. and Samsung finally placed a speaker so you can talk from the watch on incoming calls

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best smartwatch on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smartwatch. I am enjoying the product and it does everything. The quality is really good. Apple has nothing on this smartwatch. The look is really cool and the band is durable. The price of the smartwatch was very reasonable. I recommend this product to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprising functionality and very good battery life. At least 3 days between charges and that's without running it below 15%. Bought it out of curiosity and like it much more than I expected to. Lots of functionality including viewing and responding to messages and even making phone calls!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a big fan of big watches, nor have I always liked wearing any watch. However, with my job it became needed to keep up with time more then any other. For reports and such. This watch is a great starter smart watch at a reasonable price. I've had no issues with it what so ever the past month. It's sturdy and not as clunky as some other watches. It is extremely customizable and user friendly. It has been dropped and hit the ground(in a fight) more then once with no scuffs, or breakage without have any protective glass on the face, though I wouldn't suggest it. It is water resistant which is great as well. The only negative thing I have about the watch is the stock band feels a little goofy, I have a smaller wrist and I seem to be in between sizes so it can be too tight or too loose so I am going to have to find a better band. But it's nothing that can't be easily fixed.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Galaxy Watch in rose gold. It's a little heavy and clunky for my wrist, but the watch is easy to use. The battery is fair, but it takes very long to charge (over 2 hours when it's not even dead). I do not wear it to sleep because the face is a bit too big. I miss having the sleep stats that my Garmin Vivosmart used to provide because it was easier to sleep with it on my wrist.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Upgrade from Earlier Version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch replaced an earlier Samsung watch purchased a few years ago that was no longer holding a charge for more than a few hours. It took some getting used to the new features on this watch, but overall there is some added value. I need to recharge it only every other day.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The best smartwatch on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned other smartwatches from Huawei and Motorola. The Samsung is much easier to use and has a better, more intuitive interface. The silicone strap is also more comfortable than the cheap leather strap on the Huawei or the thick rubber strap on the Motorola. I've found a keeper!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I' ve enjoyed all the gear products I've owned. I recently had the first pro, but wanted the capability to answer calls from my watch. This one had an easy setup, is very easy to use, and is a good size for females. It took a week to get used to it but now the size doesnt bother me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great battery life & design, mediocre app support

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What has always detracted me from even considering a smart watch was that battery life wouldn't last a full day, but thankfully this is no longer the case with the Galaxy Watch, even with its smaller 42mm version. I used a full color watch face that used my own custom photos and would change between 2 different photos each time the watch was woken. At best, I could get to a 3rd day of use without charging. This was without using the Exercise app, although the auto-detect exercise feature would still kick in and track my walking. At worst, it would last a little over a day. I used the Exercise app's Elliptical tracker for about 3 hours, which gets the heart rate monitor to track your heart rate constantly in real time for the duration of the exercise (unless you pause it). At no point did I ever worry about the battery dying any time during the day when I wore it in the beginning of my day with a full charge. The rotating bezel is one of the best design ideas on a smart watch. It's incredibly intuitive, precise, and reduces your need to touch the screen. The watch itself looks great, and while it is thick, the 42mm version appears to be about as thick as those old school Casio G-Shock watches. Buttons are easy to find and press, and they do not feel cheap. The watch band is silicone and feels soft and comfortable on skin. Given how thick the watch is, I've occasionally inadvertently had it bump against my desk and walls but to my surprise, it didn't cause any scratches on the watch. The paint job on the bezel (the main point of most contact when it bumps into anything) appears to be durable and high quality. The bezel also acts as a buffer to prevent any bumps against the actually screen itself, unlike the Apple Watch, which has its screen entirely exposed. The watch is waterproof so cleaning it under running tapping water is simple and safe to do. Samsung Pay works well with the Galaxy Watch although they removed MST payment which means you won't be able to use it to simulate a credit card swipe like you usually could with Samsung Pay. You can only use the Samsung Pay with the Galaxy Watch on registers that take NFC payments (tap-to-pay or as many merchants sadly and ignorantly refer to it as simply "Apple Pay"). Another gripe I had about the Galaxy Watch's implementation of Samsung Pay is that it doesn't completely sync with your existing Samsung Pay on your Galaxy phone if you're using it with one. You have to reregister all of your cards on your watch for them to be available to use on your watch. Points however are synced, which is good. Unlike the Apple Watch, even with its most latest version, the Galaxy Watch has sleep tracking, which with its great battery life, is something that's actually feasible to do. But it brings me to some of the issues I had with the Galaxy Watch. The sensors appear to be inaccurate and glitchy at times. Like the sleep detection. I work in front of a desk all day, so I'm sedentary. I've had the watch accidentally log sleep when all I was just doing was sitting down in front of my desk. The floor climbing sensor glitches up sometimes too. It would be in the morning before I even got a chance to do anything, and all of a sudden I would get an alert that I've achieved my floor goal for the day (10 floors) when in fact, I've barely even moved around. By the end of the day it has me recorded as going up 49 floors of stairs, which is inaccurate. Restarting the watch fixed the issue. These inaccuracies didn't happen very often but I'm just pointing out that they *did* happen. Only time will tell how much of a problem this will be later on. For the most part, it makes a very good fitness tracker, and does motivate you. I find myself taking the stairs and avoiding the elevator in my apartment ever since I started wearing the watch just to reach the "floors" goal. Perhaps the biggest issue I have with the watch is the apps. If you thought Bixby was bad on your Samsung phone, it's worse on the Galaxy Watch. It can't answer a lot of the real world commands and questions you throw at it. I wanted to know what the Yankees game score was and it couldn't answer. It only supports Samsung SamrtThings for home control. It can't give you NYC subway directions. It is by far the dumbest, most pathetic excuse for a virtual assistant. The third party app support is also incredibly pathetic. The watch app store is dominantly watch faces that are mostly similar looking and bland, many just trying to display as much information as it can on the screen or imitate the look of a real watch. The apps selection in the Galaxy Watch store is just littered with amateur-level apps with bad reviews from users. It's embarrassing. The Galaxy Watch uses Tizen as its operating system and major developers aren't supporting it. So you're left with these amateur-hour, programmed in their parents garage-type apps that aren't worth my time or anyone else's. The most useful feature is the notifications. Obviously this helps the need of pulling out your phone to view content. When you get a call, the watch vibrates and you can answer or decline the call simply by swiping. You can answer texts straight from your watch using the on screen keyboard, or draw the letters out one by one with your finger (which surprisingly works fast and pretty accurate from my experience with it). Interestingly, even though the Galaxy Watch doesn't have a Google Hangouts app (which I use to send and receive my SMS since I have a Google Voice account), if I receive an incoming text notification from Hangouts, I can reply back to that SMS from my watch. It's very convenient, and a nifty workaround for not having the app available on the watch. That's basically what I would have used the app for anyway. I just can't send any new texts myself from the watch without a proper app. All in all, thanks to the great battery life that actually lasts longer than a day, I can finally feel comfortable using a smart watch as an actual watch. Being able to receive notifications on your wrist makes you more attentive to them than if they were only showing up on your phone because you can view them quickly and easily with the raise of your wrist. $300 is a lot of money to spend for something your phone can already do so it's up to you to decide if the convenience is worth it. Everyone's lifestyle if different. For me it was worth. If you've considered on getting a smart watch, I definitely suggest strongly considering the Galaxy Watch for its battery life alone.

    I would recommend this to a friend