Customer Ratings & Reviews
- Model:
- SM-R810NZKAXAR
- SKU:
- 6280408
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Galaxy Watch Smartwatch 42mm Stainless Steel. They appreciate its long battery life, attractive design, user-friendly interface, and compatibility with various devices. Many users also find the fitness tracking apps and features useful. On the downside, some customers find the watch bulky and heavy. Others complain about its high price and the accuracy of the step counter. There are also a few concerns about connectivity issues.
This summary was generated by AI based on customer reviews.
Don't trust their support of this Watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whatever you do please do not buy a Samsung Watch. I had my Galaxy Watch for 9 months and it broke. I sent it in and they said it was because of water damage. I have never been swimming in it or any water activities. The support department would just pass me around and say I need to pay $338 US to have a defective watch fixed. Never trust a company that does not warranty their products for defects. Was a very loyal Samsung client before this.
No, I would not recommend this to a friend- Cons mentioned:Bulky
very heavy and bulky.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very heavy and bulky. after using it for a couple of minutes it hurts my wrist. I will be returning this watch
No, I would not recommend this to a friend Nice watch but
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really design for working out. The auto detect doesn't pick up movement well. Besides that it's a good watch
No, I would not recommend this to a friendCan't handle rain
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got in the rain yesterday. My watch which had been performing great until then went into a continuous rebooting mode and finally went blank. It is supposed to be water resistant to 50m. Guess it ain't. Waiting to see what the next step is to get it resolved.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there kenbal683, thank you for bringing this to our attention. We would love to help resolve this matter! Please reach out to us directly by calling 1-800-SAMSUNG. We are here to help! ^Elizabeth
Terrible step tracking
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as an upgrade from a Fitbit blaze. First day, tracking was very intermittent. If this is important to you, do your research. I am very disappointed, the rest seemed like a great package, but I can't give this up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. Thank you for taking the time to share your feedback. We want you to have the best experience with your watch. I have provided a link (https://bit.ly/2H3PKps) that should help with this concern. Please feel free to contact us at any of these following sources for further assistance. Facebook Messenger: (http://m.me/samsungsupport)Twitter: (https://twitter.com/messages/compose?recipient_id=18768513) LiveChat or Email: (https://www.samsung.com/us/support/#contact_us_for_support) Video Chat: Samsung+ (https://play.google.com/store/apps/details?id=com.samsung.oh) Or give us a call at our Toll-free calling: 1-800-SAMSUNG. ^Ash
Not waterproof, not warranted for water damage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it 12/2018 for Xmas gift. She took it swimming in a pool and the glue on the back came off and water got in. Sent it to Samsung and they said water damage is NOT covered. Had to pay $125 to get it repair.
No, I would not recommend this to a friend