Customer Ratings & Reviews

I' ve enjoyed all the gear products I've owned. I recently had the first pro, but wanted the capability to answer calls from my watch. This one had an easy setup, is very easy to use, and is a good size for females. It took a week to get used to it but now the size doesnt bother me.

What has always detracted me from even considering a smart watch was that battery life wouldn't last a full day, but thankfully this is no longer the case with the Galaxy Watch, even with its smaller 42mm version. I used a full color watch face that used my own custom photos and would change between 2 different photos each time the watch was woken. At best, I could get to a 3rd day of use without charging. This was without using the Exercise app, although the auto-detect exercise feature would still kick in and track my walking. At worst, it would last a little over a day. I used the Exercise app's Elliptical tracker for about 3 hours, which gets the heart rate monitor to track your heart rate constantly in real time for the duration of the exercise (unless you pause it). At no point did I ever worry about the battery dying any time during the day when I wore it in the beginning of my day with a full charge. The rotating bezel is one of the best design ideas on a smart watch. It's incredibly intuitive, precise, and reduces your need to touch the screen. The watch itself looks great, and while it is thick, the 42mm version appears to be about as thick as those old school Casio G-Shock watches. Buttons are easy to find and press, and they do not feel cheap. The watch band is silicone and feels soft and comfortable on skin. Given how thick the watch is, I've occasionally inadvertently had it bump against my desk and walls but to my surprise, it didn't cause any scratches on the watch. The paint job on the bezel (the main point of most contact when it bumps into anything) appears to be durable and high quality. The bezel also acts as a buffer to prevent any bumps against the actually screen itself, unlike the Apple Watch, which has its screen entirely exposed. The watch is waterproof so cleaning it under running tapping water is simple and safe to do. Samsung Pay works well with the Galaxy Watch although they removed MST payment which means you won't be able to use it to simulate a credit card swipe like you usually could with Samsung Pay. You can only use the Samsung Pay with the Galaxy Watch on registers that take NFC payments (tap-to-pay or as many merchants sadly and ignorantly refer to it as simply "Apple Pay"). Another gripe I had about the Galaxy Watch's implementation of Samsung Pay is that it doesn't completely sync with your existing Samsung Pay on your Galaxy phone if you're using it with one. You have to reregister all of your cards on your watch for them to be available to use on your watch. Points however are synced, which is good. Unlike the Apple Watch, even with its most latest version, the Galaxy Watch has sleep tracking, which with its great battery life, is something that's actually feasible to do. But it brings me to some of the issues I had with the Galaxy Watch. The sensors appear to be inaccurate and glitchy at times. Like the sleep detection. I work in front of a desk all day, so I'm sedentary. I've had the watch accidentally log sleep when all I was just doing was sitting down in front of my desk. The floor climbing sensor glitches up sometimes too. It would be in the morning before I even got a chance to do anything, and all of a sudden I would get an alert that I've achieved my floor goal for the day (10 floors) when in fact, I've barely even moved around. By the end of the day it has me recorded as going up 49 floors of stairs, which is inaccurate. Restarting the watch fixed the issue. These inaccuracies didn't happen very often but I'm just pointing out that they *did* happen. Only time will tell how much of a problem this will be later on. For the most part, it makes a very good fitness tracker, and does motivate you. I find myself taking the stairs and avoiding the elevator in my apartment ever since I started wearing the watch just to reach the "floors" goal. Perhaps the biggest issue I have with the watch is the apps. If you thought Bixby was bad on your Samsung phone, it's worse on the Galaxy Watch. It can't answer a lot of the real world commands and questions you throw at it. I wanted to know what the Yankees game score was and it couldn't answer. It only supports Samsung SamrtThings for home control. It can't give you NYC subway directions. It is by far the dumbest, most pathetic excuse for a virtual assistant. The third party app support is also incredibly pathetic. The watch app store is dominantly watch faces that are mostly similar looking and bland, many just trying to display as much information as it can on the screen or imitate the look of a real watch. The apps selection in the Galaxy Watch store is just littered with amateur-level apps with bad reviews from users. It's embarrassing. The Galaxy Watch uses Tizen as its operating system and major developers aren't supporting it. So you're left with these amateur-hour, programmed in their parents garage-type apps that aren't worth my time or anyone else's. The most useful feature is the notifications. Obviously this helps the need of pulling out your phone to view content. When you get a call, the watch vibrates and you can answer or decline the call simply by swiping. You can answer texts straight from your watch using the on screen keyboard, or draw the letters out one by one with your finger (which surprisingly works fast and pretty accurate from my experience with it). Interestingly, even though the Galaxy Watch doesn't have a Google Hangouts app (which I use to send and receive my SMS since I have a Google Voice account), if I receive an incoming text notification from Hangouts, I can reply back to that SMS from my watch. It's very convenient, and a nifty workaround for not having the app available on the watch. That's basically what I would have used the app for anyway. I just can't send any new texts myself from the watch without a proper app. All in all, thanks to the great battery life that actually lasts longer than a day, I can finally feel comfortable using a smart watch as an actual watch. Being able to receive notifications on your wrist makes you more attentive to them than if they were only showing up on your phone because you can view them quickly and easily with the raise of your wrist. $300 is a lot of money to spend for something your phone can already do so it's up to you to decide if the convenience is worth it. Everyone's lifestyle if different. For me it was worth. If you've considered on getting a smart watch, I definitely suggest strongly considering the Galaxy Watch for its battery life alone.

User friendly, Samsung pay is a plus and extremely convenient for purchases, health-oriented capabilities. The watch design seems more manly which is why my husband prefers this. This is definitely a great smart watch for those android platform users who don’t like Apple products.

I love this watch, I was hesitant at first because it is rose gold but there are bands to get to make it look masculine. I've worn this watch everyday for almost a year and it works great. I enjoy all the features it has and the ways to personalize it.

I've have an apple watch for the past 5 years. So, I was hesitant when I switched to the Galaxy Watch, but I actually prefer this over the Apple Watch! A lot more customizable and it looks like a regular watch. The battery is also lasts pretty long and the graphics is sharp and clear.

I used to have an apple watch with an iphone. Went to samsung galaxy s9 plus phone last summer. The apple watch stopped working about the same time after almost 4 years. I looked into various watches and knew about this one. But when I went to best buy to buy on thanksgiving I had planned on just getting a cheap watch because none compared to my apple watch. Until I found this one. It does everything my apple watch did and more. I love this watch. The phone calls are awesome through the watch. The only thing apple watch does that this does not was let me text on the watch by scribbling the words one by one. This watch only let's you make one scribble and then sends as text. But hey that is so minor. This watch is amazing. Keeps track of my exercise, my sleeping habits and so much more. I love this watch and all the free watch faces. And even the ones that cost are very cheap like around a dollar. So I am extremely satisfied and in love with my watch!!

Looks good, battery life good. I can get 3 days on one charge, although I usually recharge every 48 hrs. It is bluetooth only, not LTE. I like and use S-HEALTH. It is much better than my Sansung S3 LTE. The S3 battery life is less than 24 hrs and needs to be rebooted often.

This watch has a very elegant but manly look. Very functional smart watch

battery last 3 days...love that I can answer phone calls on it..through blue tooth connection with my phone. it seems to be more responsive than my gear s2..glad I up graded...band is a lot easier to change out and you can use standard bands....love everything about it!

I bought this as a Christmas present for my mother in law & she's in love with it! It encourages her to keep moving & be active. What I love the most is the look of it, you can dress it up or wear it with casual clothes. It was definitely a great buy!

I previously had an S3 watch and it never held a charge as long as this one. I've worn it 3 days straight and still had over 30% battery. It does what it's supposed to and is very similar to my previous watch but the improved battery life alone justified the upgrade

This device is frustrating. It's a great smartwatch on Android, and it's even OK on an iPhone (even though you cant reply to texts). It's got a great design and a rugged build to it. But I think they forgot to test the fitness features on it. Heart rate was all over the place for me. I would say I would only have usable heart rate data 1/4 times I used it for sports. Most of the time it just flatlined at a particular number. Could be 100bpm, could be 180bpm. Then GPS, oh my, the GPS. When it DOES acquire GPS it was OK for the most part. I did have a handful of runs that were completely screwy though. And to note, these were in areas with little to no overhead obstructions. GPS can be tough for any device in an urban environment but these runs were done in the wide open. For instance, I had one run that was in reality 3.3 miles but the Galaxy Watch recorded 5!! But then there's acquisition, getting the satellite signal when you go to start a workout. I was SO frustrated with it that half the time (actually more than that) that it never was able to get a GPS signal, even after waiting over 5 and trying to restart the watch, that I gave up and just didn't track the activity. Very frustrating. It's disappointing that Samsung really didn't do much over the course of almost a year since the Gear Sport, especially on the fitness side of things. These were generally the same things I found with the Gear Sport last year but the GPS acquisition was even worse. Not sure how that happened. If you're interested in it as a smartwatch, it's pretty good. As a fitness device, it's got a long way to go.

I am very pleased with my Galaxy Watch. I had one of the first models, and it stopped working properly. This newer model is easier to use the apps and it lighter and more attractive. The bezel moves smoothly, allowing me to change apps seamlessly and quickly.

I own the larger version, but purchased this on for my wife. I have bought her watches in the past and she rarely wore them. This is a different story. She loves this thing and it only leaves her wrist to charge it. I personal love all the fitness features.

My husband loved this watch. He has been wanting to switch back to Android from Apple and this was his first step. He loves the watch but wishes he could do more with an Apple phone. But once he gets an Android, this will more than likely change to a 5! The watch is very nice and sleek looking. Looks awesome and would recommend!

I am impressed with this watch. The battery life is outstanding. Can wear all day and only be down to 89%. Works great and can even make phone calls. Like that I can customize watch face with picture. Bought my son one for Christmas (men's style) and he loves it also.

Going from apple watch (and iphone) to Samsung phone and watch. I am very happy with this watch. More intuitive than apple watch us the customizable and downloadable watch face section is far better and beyond that which is offered on the apple watch. Excellent battery life (50% or more left after a whole day) even with always on display enabled.

I love this watch. It is amazing. From the look to what it does is great. It connects to any phone android or iphone. You can hear someone that calls on your watch & they can hear u back as well. It has a long battery life too. Can switch the bands whenever u like too.

I love this watch. It took a little getting used to it because it is a bit bulky. I do not like the band that came with the watch. However, I purchased a metal band and I love it! I love that I can answer my texts and calls when I leave my phone in a different room.

I love the functionality of this watch combined with its beauty. I've purchased several alternate bands for a versatile look and I get numerous compliments! There are many features I don't even use but I couldn't be happier with it!