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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5427 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy Watch Smartwatch 42mm Stainless Steel. They appreciate its long battery life, attractive design, user-friendly interface, and compatibility with various devices. Many users also find the fitness tracking apps and features useful. On the downside, some customers find the watch bulky and heavy. Others complain about its high price and the accuracy of the step counter. There are also a few concerns about connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 5,427 reviews
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Nice watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can change out the bands. It's a little heavy on the wrist

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new watch. It stays charged all day and I haven't had any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I avoided wearable tech for a long time. This purchase has been amazing. I love not having to run to my phone or stop what I'm doing to check my phone. Having notifications on my watch allows for a discreet way to check and screen information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely would purchase another Galaxy watch in

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the durability of the watch, particularly the Gorilla glass, after 2.5 years of daily use. Definitely would purchase another Galaxy Watch in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Samsung Galaxy S10+ and I love using this watch with it. It's so user friendly! Make sure you go through which notifications you'd like to recieve in the settings. I had to edit it a couple of times to find the perfect balance. The only down side is that I can't go into FB Messenger from my watch. I can only respond to messages that have just been sent.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello HMG46, thank you for your feedback! We value you as a loyal Samsung customer. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Fantastic watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second watch. I started out with a Gear Sport, which was good but does not allow calls right from the watch. This version does and the quality is wonderful. Tons of apps and watch faces to download. Plenty of band to choose from too. Highly recommend this watch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is a great to accompany my Samsung phone. It allows me to answer my phone, see notifications, emails and many other options without pulling my phone out. I highly recommend it. Very easy to customize the face and control the features.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Birthday Gift for Wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She really likes it. Works well with her Samsung phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good but burns once in awhile

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is very neat. You can make phone calls through it as long as your phone is close nearby. This watch is durable and accurately counts steps and mileage. One downfall is that it has burned my bf twice now. He is careful about cleaning the watch and his wrist. He is a heating and plumbing guy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smartwatch for the first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Fitbit Charge 2, and bought Charge 3. It was very disappointing that it doesn't sync well with my phone, maybe because I have Samsung Note 9+. So, I changed it to Samsung Smartwatch after seeing a BestBuy representative demonstrating his own Samsung watch and I love the design, it syncs well with my phone, it gives me notifications well. I am must satisfied than Fitbits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANCY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a Fitbit before buying this Samsung Galaxy watch. It absolutely fancy, gorgeous and stylish. You downloaded the appt and can add pictures to the face of the watch or your exercise progress. The straps,are changeable. (sold separately)

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice screen, good build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the watch too much yet, but i love the build quality and size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my watch so much! I upgraded from the sport to the new galaxy watch and I love that I can hear my notifications, alarms, and even music from my watch if my phone isn't in arms reach. It's a little big for my wrist but the battery life makes me forget all about that!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Nice watch. I love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love beautiful and good watches. This product id one of it's kind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as many apps as I had hoped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my first smartwatch but I am a little disappointed in it's less than accurate step count, sleep tracking, and flights. My husband pointed out that it's not a fitness tracker but still the technology is out there so why isn't it more accurate? Also very few apps are actually available, except watch faces, and how many options do you really need for that?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Step counter is way more accurate than my gear s2. I also like how it automatically tracks how long you work out and it's usually accurate by telling if your walking or running for example. The sleep tracker is pretty nice too. It tells you total hours, restless, and motionless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is amazing. Not too big but big enough that all apps are properly displayed. Syncs perfectly with my note 8. Performs well in phone calls. People can hear ne talk clearly and even when the volume of the build in speaker is not too loud it performs perfectly well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually never wear anything on my wrists, bracelets or watches so wasnt sure If I would really use this, but I never want to take it off now. This watch is the best. I do wish more people made better replacement bands for it but maybe still new and eventually there will be.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great!!! I don't wear anything else.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use, has a stylish look. Love looking down at my wrist

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Chrissy, we love that you love the look of this watch! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Best so far

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung watch and they keep getting better and better. Watch face is sturdy and has yet to scratch. I have accidentally left it in the dirty clothes and ended up washing it. It survived the washing machine unscathed!!!

    I would recommend this to a friend