Customer Ratings & Reviews

I love the changeable faces and it's a beautiful color/finish. The watch is heavy. You have to wear it pretty tight to your wrist to get accurate heart rate, and I question some of the step counts, auto exercise counts, etc. Still trying to learn what it can do. I would like to know how to change it to wear on my other wrist sometimes, so that buttons face out.

Absolutely love this watch. Never thought I would actually need one but ever since I got it my life has been pretty good with the need of not having to run into other room for my cell phone and being able to track so much stuff

The watch features are awesome. However, the watch itself was a little on the bigger side for me. I love being able to respond to my text messages without having to constantly reach for my phone, but I could only go so far with the Bluetooth connection.

By far, this is the best android smart watch on the market. The only draw back is the unavailability of a closed band. As an owner of the gear 2 neo, it does take some getting used to turning the watch face to access apps. All in all, best value for your money.

Awesome smart watch. It does everything that I needed it to do

I got this watch as soon as it was available in stores and haven't had any problems with it. It tracks sleep, workouts, heart rate, food & drinks, etc. I always get compliments on it and it doesn't look bulky like some of the others with these features.

If you're thinking about getting a smart watch to go with your samsung phone, this watch is the way to go. Loving the spinning dial, the find my phone or find my watch feature on here. Once you have it, it's hard to think you lived life without it

Fitness tracking features are not as good. Heart rate monitor does not work properly with intense workouts. calorie counting does not track workout intensity and heart rate elevation. Battery life is ~ 2 days with modest use.

In love with my watch! I love the real watch look and great motivator to make sure you move when sitting too much. Talk to speech replies, display pics and you can answer your phone from your watch!

had terrible trouble with the Samsun phone connecting to the Verizon Wireless network. Both Verizon and Samsung were of little help. After many phone calls and escalated complaints, Verizon finally replaced it. But this as the pandemic was starting and it must have taken 40-hours or more. Verizon couldn't only be contacted via socia media chat platforms and that was terrible inefficient. hours would go back as you would get a chat message periodically and respond and then wait for Verizon to respond. I escellated it and final got an upper tier help desk to return the call, but that took forever and lots of public complaints. perhaps a non-verizon branded phone would have been better

Nice smart watch with good battery life, it lasts all day.

I like the rose gold color but there need to better band options.

Finally I can leave my house without patting my pockets for my phone. Whether I am going for a run or out for shopping I am hands free!!! Records my workouts and keeps me connected to my business - just what I wanted at a decent price.

I love having the Samsung watch. I used to be a big Apple person but when I switched to a Samsung phone there was no way to sync my Apple watch with. One of the best features is that if I do go back to an iPhone the Samsung watch is compatible with Apple

The watch is great. I love that it connects to all my apps I use for work. My calendar is set to remind me of next client and my watch dings at the 10min mark. It keeps me on time throughout my work day. Also is very accurate with daily steps.

It's a great SmartWatch with everything that you need. however depending on what phone model you have may have issues with the Samsung wearable app. I have a Google pixel 2XL and I have issues with the app loading or customizing watch faces. Luckily, you can select watch faces from the watch app store so you can work around it in the meantime.

This is a great little smart watch. Easy to set up with older Samsung phone. You can set it up with the apps that you like and it is easy to navigate through them. Only complaint is battery life...last about 2 days. Charges fairly quickly, though.

The look is nice, it's fairly easy to figure out how to use it and how to sync it. The only negative part for me is that I can't read a text unless I'm using the text app that comes with the phone. I can reply but not read the message, and when I reply it replies with the text app instead of the text app I use. Other than that, it's great!

I love this watch! It's very cute and handy for every day use.

I got this watch when i exchanged my 46mm which was to big for my wrist. Love all the features. The battery doesn't live up to its hype. The sales person that handled my exchange was by far the best i've ever had at any store, not just Bestbuy. Hold on to her, she was fast, efficient ,knowledgeable, and kind.