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Customer Ratings & Reviews

Your price for this item is $319.99

Customer reviews

Rating 4.5 out of 5 stars with 591 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Galaxy Watch Smartwatch for its extended battery life, user-friendly interface, and LTE connectivity. Many users appreciate its stylish design and water-resistant capabilities, allowing them to wear it during various activities, including swimming. However, some users have expressed concerns regarding compatibility issues, limited app selection, occasional overheating, and its price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-591 of 591 reviews
  • Rated 5 out of 5 stars

    Nice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying it! Watching videos online helped get it set up the way I wanted. I replaced the band which was included with a dressier leather band I found online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi tool for your wrist

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got me this watch for my birthday.. I absolutely love it. Go to YouTube and watch some reviews if you are interested in this multi tool for your wrist..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good watch kinda heavy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall was a great product I just didn’t like how chunky it was.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doe work for Verizon you have to call them to activate it ...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Getit, it's great to hear from you! Thank you for leaving a review for this watch. ^Elizabeth Samsung

  • Cons mentioned:
    Apps

    Rated 1 out of 5 stars

    Not a true Android product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be advised this watch does not support a single Google app. It appears Samsung is taking a page out of Apple's book and is making products that are designed to force you into their eco system. If you want to use Gmail you'll need to go through the Samsung mail app. No Google play store, you're limited to Samsung store apps. It's an extremely watered down and restricted version of Android. I returned after just one day of wear. Get it together Samsung. You were successful because you were open and gave people freedom of choice. How can you claim this thing syncs to my phone if 70 % if my apps aren't supported.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Luassaul, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth Samsung

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    How Would You Know??

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this beautiful watch in Pre-Order and received it on Aug 24. It is beautiful, but neither email nor SMS notifications are available on the Watch unless you are using a Samsung Smartphone. How would you know this, since it is not documented anywhere on the Box, the Website, nor in the Stores?? This makes zero sense - a beautiful Samsung smartwatch that doesn't fully work with the two major Smartphone Operating Systems? Something has to be wrong here!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs more work.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing that you cannot measure sleep, and overall with steps in comparison to the Fit Bit brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product description says in big letters that the device is UNLOCKED. But then you try to hook it up to your phone and you find out unlocked is not what you think it is. You have to scroll all the way down to see that in the language of Best Buy, unlocked means you can only use it on T-Mobile, the smallest service provider in America. Some say that maybe you should just buy it and wait for your provider to support it, and just use it with wifi or Bluetooth. The problem with that is that Verizon does not assure you that they will EVER be able to support the model currently being sold as they are a CDMA network. VERY MISLEADING.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT UNLOCKED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is sold as unlocked. IT IS NOT. It is ONLY Tmobile. Ive confirmed this with Samsung Tech and ATT. You have to wait for tht ATT version.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Carrier is so important

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I'm gonna say is the experience of had with this watch is if you have a certain Carrier you will not be able to use this LTE capability for a while and by that time I'm sure the next version will be out so I think this is a pointless buy unless your Carrier can do it because believe me mine Will sell them to you but can't do it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you for taking the time to share your experience with us. Check out this link (https://bit.ly/2MuRZEe) to see which 4G LTE supported carriers are compatible with this Galaxy Watch. ^Ash Samsung

  • Rated 1 out of 5 stars

    Not Unlocked - tmobile only

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not unlocked, only t-mobile. Spent quite a bit of time confirming this.

    No, I would not recommend this to a friend