Customer Ratings & Reviews

First of all this would have been a great watch had Samsung fixed some know problems. The floors climbed on this watch is horrible at best. Today I put my Garmin watch and Galaxy Watch on and after several flights up and down the steps the Garmin showed 9 floors (I had done 12), The Galaxy Watch showed none. To see if it worked at all I climbed the steps and raised my hand over my head and the Galaxy watch counted one floor. My other big problem is with the battery life. I have the 46mm LTE (but no data plan set up) and get one day before needing to charge the watch. After 24 hours I will have a battery percentage in the single digits. I might be able to squeeze a little over 24 hours but never over 30. I have not done any exercise that I would use the GPS on nor have I been using apps or music. The phone is billed as unlocked but it will not work on ATT. In fairness it does say in the product description that it only works on T-Mobiles network but I didn't see that until after I ordered it. I really wanted this watch to work and really do love the watch other than the three problems listed. Those are some major problems though considering my Garmin Vivoactive HR does everything that I used the Galaxy Watch to do and I right at a week on a battery charge. I called Samsung today and was told by the customer service tech to reset the phone, which I did, and if that didn't work to bring the phone back to Best Buy to get a refund or exchange. The tech was very nice but he reported that he had not heard of the floor or battery problem and that my phone must have a problem with it. He may not have heard about it but there were many complaints about it on the Samsung Community board on Samsungs websight.

Easy to set up. Called Verizon to get the Watch to make phone calls (a little frustrating) since I purchased for LTE capabilities. Online Chat Rep: Latrice was very nice and patience as she walked me through the set up process for this option. Now the Watch is doing everything it was advertised to do by the manufacturer. It is just as responsive as the Note 10+ most of the time. It is tracking my sleep very well, and updating all information (sleep, stair climbing, heart rate, etc.) NOTE: this is a warranty replacement - 1st watch stop responding to touch. However I would definitely recommend this to anyone.

Well put together, easy to figure out and use.the apps for the the phone requires u pay everything but other then that they have some useable things.

Have a Samsung S3 smartwatch. Didn't like I was limited on water proofing. Hence the reason I went to the newer Galaxy watch. great to wear in the shower or the pool.

This watch is amazing. It is stylish, not bulky and easy to use. I love that I could pair it with phone or use as a standalone.

Owned lots of Samsung watches over the years but this one rips them all. Very easy to use n way better than my wife's apple watch.

I absolutely love it. Crystal clear screen...long battery life. Motivates me to bike one more mile. I highly recommend it!

This was a replacement for an older model which broke. Great battery life and works well with a Samsung phone.

A wonderful watch that offers so much. After so many years, this watch made me want to start wearing one again.

The Fitbit Iconic was my first smart watch but Fitbit was never able to deliver the productivity tools that I really wanted in a smart watch. The Galaxy Watch did and exceeded my expectations. There is a learning curve during setup but nothing too daunting. I've had the watch for almost a month and it has performed well. My only complaint is that the sleep records are sometimes not as accurate as the Fitbit. Sometimes idle time watching TV will be recorded as sleep. My next goal is to activate the LTE feature.

I bought this to pair to my Samsung Fold. I don't like to carry around my 2,000 phone and this looks and feels elegant on my wrist. I did purchase an actual watch band through amazon because I did not prefer the rubber one. It fits comfortably and the battery is the best aspect of this smartwatch. It has alot of customization you can do to it and I can use it pretty much as easily if I had my phone in my hand

The latest update makes the screens more intuitive. Connecticut to LTE makes it easier to not loose communication even if you forget to charge your phone

This has to be one of the greatest watches I have ever known! So many great features, only about 2 hours to charge, and durable!

Love This Watch! Easy application to use. Downloading is quick & efficient

Excellent I bought it for my husband he loved it battery life is awesome will buy again for myself

My opinion, this watch is the best one made from Samsung!! Looks great and feels great!! I'll seen review where customers may think this watch is impossible to set up with their carrier!! Took t mobile and their whole support team, TWO HOURS to get the watch running on their network!! Other customers who stated the watch couldn't be set up, ARE YOU SURE, YOUR CARRIER DIDN'T GIVEN UP ON THEIR END!! The watch states UNLOCKED!!

Samsung has raised the bar once again with this watch. And the battery life is top...way to go Samsung. Keep getting better...

Love my watch! Love everything about it. Has many functions. I can make my home face anything

I love my watch, very convenient, i leave my phone at home and receive excellent services

My first samsung watch and must say very impressed works fast on point and battery is great. I'm in love with my watch Thank u samsung