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Customer Ratings & Reviews

Your price for this item is $741.24

Customer reviews

Rating 4.8 out of 5 stars with 267 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-267 of 267 reviews
  • Rated 2 out of 5 stars

    Same watch as 2024 model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is not as advertised, it's basically the same watch as the 2024 model unless you want the blue titanium version. Not worth the purchase if you already own the 2024 model.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey JosephC, thank you for your feedback on your Samsung Galaxy Watch Ultra. We know how valuable the lasting battery life of your device is to you every day to keep track of your health, keep connected to notifications, and other important daily tasks. We have a great article available online to assist you in maximizing the battery life of your device titled "Reduced battery life on your Samsung smart watch". We also have our team of experts available through chat to assist you if you continue to experience this frustration with your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Misleading Promo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No free 2 years of LTE as advertised. BestBuy online support couldn't help. BestBuy store staff has no clue. There's also a return restocking fee. Disappointed with BestBuy can't keep up with their own promotion/marketing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha TypicalUser, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. To take advantage of this great promotion through Google Fi, please update your watch in the Galaxy Wearable app when update is available. Then once your device has been updated, please open the Galaxy Wearable app, navigate to your watch settings, then to mobile plans, and finally Setup mobile plans. *Google Fi phone plan not required. No changes to your current phone number or plan required. 4G data speed is included with the offer up to 500 MB per month, after which usage, data will slow to 256 kbps. Data will be capped at 1 GB per month. Voice calling over LTE is not supported. Feel free to reach out to Support if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    False advertising.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No free 2 year LTE service with the purchase of the watch. I returned it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Kendrick, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra - Free 2 years of data and texting included. We appreciate your candor. To take advantage of this promotion, please update your new watch in the Galaxy Wearable app when the update is available. Then once your device has been updated, please open the Galaxy Wearable app, navigate to your watch settings, then to mobile plans, and finally Setup mobile plans. *Google Fi phone plan not required. No changes to your current phone number or plan required. 4G data speed is included with the offer up to 500 MB per month, after which usage, data will slow to 256 kbps. Data will be capped at 1 GB per month. Voice calling over LTE is not supported. If you have any questions or if you would like any further assistance, please let us know by reaching out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Best Color is Titanium Silver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice refresh compared to my previous Galaxy Watch 5 Pro. Nice and sleek looking. Little on the bigger side but not heavy. Best color of the group in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it i couldn't ask for a better smart watch everyone should have one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. Battery life improved. Runs apps well. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the spend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Its everything samsung daid it would be!

    I would recommend this to a friend