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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 775 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 775 reviews
  • Rated 5 out of 5 stars

    I really like this white one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good watch for the money if you like the classic feel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Galaxy Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean watch, with updated software, it is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My watch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this watch. It looks fancy and get a lot of attention. Quality is good and interface is smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my watch. Love the white band. It looks so elegant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , battery life is last only 1and half day So you have ti charge everyday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good watch to pair with Samsung Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new color option. New features are good monitoring for health purposes. The 2 year data/texting option was a bit hard to setup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy Watch Ultra

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like samsung Products the watch is Ok I am hopeing for more innovation next year tho the watch was very simliar to last year model.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Robby, thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. The advertised Galaxy Watch Ultra offers superior performance with a 3nm processor, improved battery life, a durable titanium casing, and a bright 3,000-nit display. It excels in ruggedness with 10ATM water resistance and features specialized tools like dual-frequency GPS and an action button. If you would like to share additional feedback with us or if you would like further assistance, please feel free to reach out to Support. We're always happy to listen and work toward a better experience for our customers. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Recommend this product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch! Does everything i need it to do like tracking my sleep, work outs, giving me reminders from my calender and many more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like samsunggggggggggggggggggggggggggggggggggggg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look very cool on the hand. I've been using them for three months now and I'm very happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome device. Got it for all the health monitoring abilities. Keeping it for everything else it can do. Love the ease of use and style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GALAXY ULTRA WATCH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it's well built. It does everything and then some makes me want to keep up on my healt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good watch I like the color and the screen its awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2 + weeks review.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a good watch. Positives, bright, updated health features and faster processor. Negatives: battery is less than average and, takes too long to charge.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations PatrickP, thanks for taking the opportunity to review your Samsung Galaxy Watch Ultra. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the available time to learn about how you can increase your watch battery life. If you would care to share additional feedback with us regarding your purchase or if you would like further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Above expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall a Superb watch! Able to Match any outfit due to the Variety of Watch faces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch play yiu tube videos loud audio great watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/a

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the watch for exercising and tell you hows your rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best watch ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my watch I have good customer service and Best Buy thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already has a software glitch basically i can't use the watch except to check the time hopefully i can update my review after i talk to support

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there JohnW, thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we strive to make improvements with the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like any further assistance with troubleshooting your device. Thanks for being a steadfast Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Bad watch

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glitching a lot everyday I have to turn it off turn it back on so I can read my steps all the other things for health. really bad watch

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi NAWFALM, thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Watch Ultra. Your constructive feedback allows us to make improvements on our product line to suit the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to check out, "Inaccurate steps on your Samsung smart watch" and "Step tracking and heart rate monitoring not working properly on Galaxy watch" to help resolve what you've described to be experiencing with your device. If you would like further assistance afterward, do not hesitate to contact Support. Thanks for choosing Samsung! - Debra Samsung