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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 226 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers commend the overall performance and impressive battery life of this watch, which are the most frequently praised aspects. Users also appreciate the sleek design, diverse feature set, and comfortable fit, noting that it integrates well with other devices. Additionally, the health tracking capabilities and water resistance provide added value for those seeking a reliable wearable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 226 reviews
  • Rated 5 out of 5 stars

    Best Galaxy watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best watch. Helps great with sleep tracking and excersie tracking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this watch is easy to use and it looks great! IT IS VERY SOLID not fragile like other watches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Smartwatch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic smart watch thats very easy to use. Build quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the watch is great! I especially love the water lock feature. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is awsome i use it to go on my runs it traxk my time and my heart rate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nurse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and portable,good piece of art adorable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice smart watch for tracking all our sleep and our movement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was better than i thought it would be. Im coming from always an apple person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect watch no complains at all, just the battery I think needs work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smartwatch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the fall detection feature and not needing to have my phone nearby.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great but i never got the 100 dollar e-giftcard that was part of the promotion and i returning it would make me pay a restocking fee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and easy to do,and got what I wanted to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best One Yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the upgrades made to the newer model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy watch ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ultra watch fits well on wrist and screen is very bright i am extremely happy with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good watch to pair with Samsung Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new color option. New features are good monitoring for health purposes. The 2 year data/texting option was a bit hard to setup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy Watch Ultra

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like samsung Products the watch is Ok I am hopeing for more innovation next year tho the watch was very simliar to last year model.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Robby, thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. The advertised Galaxy Watch Ultra offers superior performance with a 3nm processor, improved battery life, a durable titanium casing, and a bright 3,000-nit display. It excels in ruggedness with 10ATM water resistance and features specialized tools like dual-frequency GPS and an action button. If you would like to share additional feedback with us or if you would like further assistance, please feel free to reach out to Support. We're always happy to listen and work toward a better experience for our customers. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    galaxy watch ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good watch, many functions, the one with the largest internal memory 64GB, beautiful color, the only thing I would like to see missing is longer battery life, we still haven't taken that step that Garmin already took.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JeannetteL, we appreciate you sharing your thoughts about your Samsung Galaxy Watch Ultra. We are happy to hear that you are overall pleased with the usage and capabilities of your watch. We have an article available online if you believe the battery of your device is not operating as intended. This article is titled "Reduced battery life on your Samsung smart watch". We also have our team of experts available if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 2 out of 5 stars

    Galaxy ultra watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life too short also too heavy weight Color need more bright

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha DENNISK, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than ideal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn some helpful ways of getting the most life out of your battery. Let us know if you have any questions for us or if you would like further assistance afterward by contacting Support at your earliest convenience. Thanks for being a faithful Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Not Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced, nothing make it unique to purchase same software for the other galaxy watch which is much cheaper, price drop $200 within a month, and when I asked them to make a price match they declined.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Mahy, thanks for sharing your feedback with us regarding your experience using the Samsung Galaxy Watch Ultra. Your insights provide valuable critiques that will assist us with improving our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The advertised Galaxy Watch Ultra stands out amongst its competitors with its rugged titanium cushion design, extreme temperature and altitude durability, 100-hour battery life, and a dedicated Quick Button for instant workout starts and a built-in safety siren. It also uniquely features a multi-sport triathlon mode and advanced, AI-driven performance metrics. Without having any information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest contacting Support for further assistance. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Misleading promo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchased this watch because of the promo with 2 free years of data. I have been unable to claim this. The best buy employee said he hated promos like this and couldn't help me. I have been emailing google support and they keep giving me the same instructions from the website. I have tried all the steps multiple time and have been unsuccessful. It is now past the return date and I am stuck with this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Traxsuit, thank you for taking the time to share your feedback with us about your experience using the the Samsung Galaxy Watch Ultra - Free 2 years data and texting included. Please update your new watch in the Galaxy Wearable app when the update is available. Then once your device has been updated, please open the Galaxy Wearable app, navigate to your watch settings, then to mobile plans, and finally Setup mobile plans. *Google Fi phone plan not required. No changes to your current phone number or plan required. 4G data speed is included with the offer up to 500 MB per month, after which usage, data will slow to 256 kbps. Data will be capped at 1 GB per month. Voice calling over LTE is not supported. Hope that helps! If you would like any further assistance afterward, feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra Samsung