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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 226 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers commend the overall performance and impressive battery life of this watch, which are the most frequently praised aspects. Users also appreciate the sleek design, diverse feature set, and comfortable fit, noting that it integrates well with other devices. Additionally, the health tracking capabilities and water resistance provide added value for those seeking a reliable wearable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-226 of 226 reviews
  • Rated 1 out of 5 stars

    Samsung was awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees at best buy were fantastic, but there was nothing they could do for the watch get it to setup a cellular connection.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading Promo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No free 2 years of LTE as advertised. BestBuy online support couldn't help. BestBuy store staff has no clue. There's also a return restocking fee. Disappointed with BestBuy can't keep up with their own promotion/marketing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha TypicalUser, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. To take advantage of this great promotion through Google Fi, please update your watch in the Galaxy Wearable app when update is available. Then once your device has been updated, please open the Galaxy Wearable app, navigate to your watch settings, then to mobile plans, and finally Setup mobile plans. *Google Fi phone plan not required. No changes to your current phone number or plan required. 4G data speed is included with the offer up to 500 MB per month, after which usage, data will slow to 256 kbps. Data will be capped at 1 GB per month. Voice calling over LTE is not supported. Feel free to reach out to Support if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    False advertising.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No free 2 year LTE service with the purchase of the watch. I returned it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Kendrick, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra - Free 2 years of data and texting included. We appreciate your candor. To take advantage of this promotion, please update your new watch in the Galaxy Wearable app when the update is available. Then once your device has been updated, please open the Galaxy Wearable app, navigate to your watch settings, then to mobile plans, and finally Setup mobile plans. *Google Fi phone plan not required. No changes to your current phone number or plan required. 4G data speed is included with the offer up to 500 MB per month, after which usage, data will slow to 256 kbps. Data will be capped at 1 GB per month. Voice calling over LTE is not supported. If you have any questions or if you would like any further assistance, please let us know by reaching out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and has a classic look for every occasion can change bands to make look rugged and also look professional if need me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it i couldn't ask for a better smart watch everyone should have one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the spend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Its everything samsung daid it would be!

    I would recommend this to a friend