Customer Ratings & Reviews
- Model:
- SM-L705UDAAXAA
- SKU:
- 10891380
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Durability
Rating 4.8 out of 5 stars
- Comfort
Rating 4.8 out of 5 stars
to a friend
47mm watch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like this 47 mm watch it was too big for my wrist. And it sits up too high .
I would recommend this to a friendBrand response from Samsung
Posted .Howdy Dpayne, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. If the 47mm options of the Watch Ultra feels too large on your wrist, check out the Watch7. It is offered in 40mm and 44mm. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a valued Samsung customer. - Debra
'Ultra' WHERE?!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expect an 'ultra' watch to function outside of pristine conditions, and this watch fails in every capacity. Apparently it needs to be positioned on a very specific, smooth part of your wrist, without sweat to get measurements. I'm tired of having to adjust it ten times per workout to get my heart rate.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Austin, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To measure and record your heart rate, please take your measurements when you are seated and relaxed. However, the watch can be configured to automatically measure and track your heart rate. Here's how: 1. From Samsung Health, tap Heart rate. 2. Tap Measure to begin measuring your heart rate. * After a moment, your heart rate is displayed on the screen. 3. Swipe up to view your minimum and maximum heart rate per hour. 4. Tap Settings to review additional settings for using the Heart rate feature such as measurement frequency and alerts. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support for further assistance with troubleshooting. Thank you for being a faithful Samsung customer. - Debra
Nothing extraordinary
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch has nothing extraordinary in it or about it. It doesn't even worth $300. I don't know why it price is fixed between 419 and 600+. The previous model made more sense.
I would recommend this to a friendBrand response from Samsung
Posted .Aloha Olotk, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch Ultra. We value your feedback as we are committed to constant innovation, and we strive to improve the design and functionality of our product line. The Samsung Galaxy Watch Ultra is a great option as it boasts a more rugged build quality with a titanium casing, enhanced battery life, superior GPS tracking with dual-frequency capabilities, a dedicated "Quick Button" for immediate access to workout features, and a wider range of advanced sports tracking functionalities. The Watch Ultra is ideal for serious athletes and outdoor enthusiasts who need a watch that can withstand tough conditions while providing detailed activity data. If you would like to share any other feedback with us or if you would like further assistance, please reach out to Support at your earliest convenience. Thank you for being a staunch Samsung customer. - Debra
Nice but too small.. Need 51mm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch.. Reason for 3 star is because samsung has been designing watches for so long and still has not yet to design a 51mm..
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your feedback on the Galaxy Watch Ultra! The Watch Ultra features a bright display that is easily visible in bright daylight. In low-light conditions, the display automatically switches to Night mode, ensuring that information remains clear while being easy on the eyes. We appreciate your input and are glad to hear that you like the overall design and features of the Galaxy Watch. We noted your suggestion that a larger size option could enhance the experience for some users, and your suggestion for a 51mm model is valuable to us. We’re always looking to improve our products. Thank you again for sharing your feedback with us. If you have any further concerns or questions, please do not hesitate to reach out to us at Support. -Kelvin
Samsung - Galaxy Watch Ultra Titanium Smartwatch 4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery looks likes a drop off for an expensive item. and with price match it was as expected which I didnt expect from Best buy. History of the Deal https://slickdeals.net/f/18506140-ymmv-price-match-samsung-galaxy-watch-ultra-titanium-smartwatch-47mm-lte-titanium-gray-249?attrsrc=JFYCarousel%3APosition%3A1%7CJFYCarousel%3AType%3Athread&src=jfy_carousel
I would recommend this to a friendwatch review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not sure if anyone uses all of these bells and all of these extras
I would recommend this to a friendBrand response from Samsung
Posted .Hey JerrylC, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Please feel free to contact Support at your leisure if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra
Buggy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch was nice and all but super buggy when you want to look at the time the screen would freeze
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Lazaro, we appreciate your feedback on the Galaxy Watch Ultra. All our customer's feedback is welcome as we continue to make improvements. We are glad to see that you think that your Watch Ultra is nice. We also noted your concerns about the freezing that you've been experiencing. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third-party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. We recommend checking out our article called "Samsung smart watch screen is slow, frozen, or not responding" for options that should help resolve what you are experiencing. If this persists, please reach out to us at Support. -Kelvin
Heavy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not light at all. Said it would beb. But it heavy too
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations BrianJ, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. The Galaxy Watch Ultra weighs 2.13 ounces. If you're in the market for a lighter device, check out the Galaxy Watch7 (40mm) which weighs 1.02 ounces. If you would like to share any other feedback with us or if you would like any further assistance, feel free to reach back out to Support. Thank you for being a faithful Samsung customer. - Debra
Never buy a Samsung Watch.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One installed app from Samsung installed on my phone made the phone unusable. The watch needs a professional to set up. The sound is too low and gave no way to change the sound volume. I could not add mo/day/date to home screen. Most of the time the watch informed me that service was not possible at this time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Howard, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your Galaxy Watch Ultra and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra
it just locked itself all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it just locked itself all the time. .
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your outreach, Yiromy. Your feedback is essential as we continue to make improvements to our devices and services. We see that you reached out regarding the Galaxy Watch Ultra. If your watch keeps locking, you may need to check and make sure that your wrist detection is enabled. When enabled, the watch automatically detects when it is being worn. It is advisable to only turn this feature off if your watch has trouble detecting when it is on your wrist. From Settings, tap Security and Privacy > Wrist Detection. If this continues, please reach out to us at Support so that we can further assist you. - Kelvin
Battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life was better on the galaxy watch 5 pro.
I would recommend this to a friendBrand response from Samsung
Posted .It's great to hear from you, Andre. We always love getting feedback as we continue to make changes and improvements. It looks like you reached out to share your experience with the Galaxy Watch Ultra. The Watch Ultra's battery is ready to go the distance, even on your longest workout. Gear up for every expedition with a range of band options for all terrains. With the new One UI, powered by an all-new processor, Galaxy Watch Ultra has you covered wherever you roam. We hate to see that you've experienced a shortened battery life on your watch. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out our article "Reduced battery life on your Samsung smart watch" for options that should help get your watch's battery running at its best. If this persists, please reach out to us at Support so that we can further assist you. -Kelvin
Doesn't pair well with others
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I love the look and the things it does. However it DOES NOT PAIR with iPhone. I have carried an iPhone forever but I do not like the I watch. So I thought I would try this. But again it does not pair with the iPhone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings DenisB, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality and design of our product line. The Galaxy Watch Ultra is not compatible with iPhones. This device relies on the Google Play Store which is not offered with iOS. If you would like to learn more about compatibility, check out "Samsung Galaxy smart watch and phone compatibility." Feel free to contact Support afterward if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra
Bad watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experince i dont like thus watch waste of money
No, I would not recommend this to a friendNo good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor condition and cannot return it in 30 days no good
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations YanwingT, thanks for taking the opportunity to review your Samsung Galaxy Watch Ultra. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend contacting Support if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra
Ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day ArturoR, thanks for reaching out to review your Samsung Galaxy Watch Ultra. If you would like to share any feedback with us regarding the functionality, performance, or durability of your Galaxy Watch Ultra, please do not hesitate to reach out to Support. Thank you for being a valued Samsung customer. - Debra
Abhorrent customer service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy’s customer service at the store level has been deteriorating over the past 12 months. In 2008-2012, BB offered abhorrent service and they are returning to their old ways. The item purchased is fine. Best Buy’s service at the store assistant manager and manager levels is poor and disappointing!
I would recommend this to a friendSerious power issues.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch could be great if the battery lasted more than 10 hours. With AOD off and basic watch face the battery is completely dead in less than a day. It doesnt matter if you wear it or set it on the nightstand it still dies.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you reaching out to us, James. Our goal is to provide our customers with the best experience possible with our devices. It looks like you reached out to share your thoughts on the Galaxy Watch Ultra. The Galaxy Watch Ultra has the longest battery life within the Galaxy Watch line-up, offering up to 100 hours in Power Saving and 48 hours in Exercise Power Saving. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out our article called "Reduced battery life on your Samsung smartwatch" for options to help enhance your watch's battery life. If this persists, please reach out to us at Support for further assistance. -Kelvin
Not as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a refurbished watched that was supposed to be checked over and has been switched to Chinese and its locked. Way to protect your customers from potential fraud. Not even sure if they really looked it over if they didnt even set it back to factory settings.
No, I would not recommend this to a friend
Ultra quality even if you aren't a workout nut
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initially, when I was shopping online, I was unsure if I would want the Ultra version versus the standard Watch 7. Some of the reasons being that the cost is twice as much, it comes in only one large size of 47mm (40 and 44 for the Watch 7), and it is thicker and didn’t seem as sleek in comparison. For further reference, I already own the Watch 4 in a 40mm variant and it looks good on my thin wrist. However, I went into a physical Best Buy and compared the Ultra and 7 and even tried them on. I must say, the Ultra grew on me and it doesn’t feel as big as it seems on spec sheets. Seeing as it only comes in an LTE version, I tested out the setup with my phone carrier (T-Mobile) and it couldn’t have been easier to connect and select a plan. I should point out that you do not need to set this up as you can use it as a standalone watch or just connect it via Bluetooth to your phone assuming you have an android or a Samsung Galaxy (my preference). Speaking of connecting to an android (not compatible with iPhone), you can adjust all watch settings right from your phone using the Wear app. This takes some of the pressure off if you feel it to be cumbersome making adjustments within the watch itself. Now let’s get to the main reason to own this watch: the health features. It has the typical heart rate, daily activities, workouts, etc. that most are already familiar with. I personally like to keep track of my sleeping habits. Especially the sleep apnea feature and blood oxygen levels. For those with a spouse/partner that says you snore at night but don’t believe them, there is a ‘snore detection’ feature that will record 30 seconds of snoring that you can hear for yourself. With regards to workout settings, the watch can be programmed to automatically detect any workouts and start recording them or you can operate those manually. I personally set up ‘boxing’, ‘bike indoor’, and ‘circuit training’ as my go to workouts. From what I see, you can also put together a whole workout routine in ‘multisport’ by selecting different exercises, break times, and workout timed intervals. Overall, although I may not be the avid workout enthusiast this watch is intended for, I am very happy with the Ultra version.
I would recommend this to a friendGreat ONLY if you have Samsung phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch is fantastic if you own a Samsung phone. The look is great. Battery life is great. Feels heavy but comfortable. The problem is if you use a non Samsung android they lock out the more important sensors like EKG.... Samsung phones suck so it has to go.
No, I would not recommend this to a friend