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Customer Ratings & Reviews

Your price for this item is $479.98
The comparable value price is $599.99

Customer reviews

Rating 4.8 out of 5 stars with 1259 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,259 of 1,259 reviews
  • Rated 5 out of 5 stars

    Great Upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about upgrading from my Watch4 to this version but I decided to do so and I am glad I made that decision. Only had the watch Ultra for a few hours and it has been a big difference and everyone noticed it as well too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Watch!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Watch Ultra has an excellent battery life and holds its charge for a long period of time. The watch is easy to navigate and comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the working of this watch. It gives me the required satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it best purchase ive ever made do yourself a favor an get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, easy to use and set up. Fits nicely with the band i got

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i was not sure about this watch, but i love it its amazing the functions on it are top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy watch ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordered it.Came quickly with no problems I love to watch. It's perfect functionality and lightweight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent Watch!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the battery lasted longer, but it's an excellent watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for a smart watch that gives me everything that want, with style too. Love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Underperformed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love thr look and feel of the watch on the wrist. Battery life has been pretty solid and charging isn't inconvenient. There is no lag in the software which is a great improvement over previous galaxy watches. Fitness tracking and sleep tracking on this watch are absolutely terrible. If those are top priorities for you in a smart watch, look elsewhere.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Charles, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your Galaxy Watch Ultra but without having more information available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    galaxy watch ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing this watch does that Apple Watch Ultra 2 doesn't have at the moment is blood oxygen sensor also Samsung made these watch not to work with iPhones like they did in the past they removed the app from apple App Store and the only thing that Samsung watch is beating Apple Watch at is the blood oxygen feature that's it but will admit Samsung makes good watches but I will not buy this one cause its got an ugly design

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    samsung galaxy watch ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at least Massimo hasn't sue Samsung for using blood oxygen sensor like they did apple Samsung ur lucky you still got blood oxygen feature I would give you 5 stars if this watch work with apple phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Watch Ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent devices, great improvement, I love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands free

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best watch I ever had, so much more than watch, so glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it more than my apple ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great looks fantastic functions like a champ

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    UNACCEPTABLE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item I wanted was in a locked cabinet and there was NO ONE AROUND TO UNLOCK IT !! AND ITEM REQUIRED A USB C TYPE CHARGER NOT INCLUDED !!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ultra No Warranty For Swimming !!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung TX service center has sent me a bill for $302.22 for water intrusion while swimming. The Warranty does not cover the Ultra it is water resistance only and should not for swimming. You can confirm the direct phone to the center in TX is 888.495.3382 It seems that the marketing and Ultra website is not TRUE.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JoeS, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer extended warranty options on eligible devices where certified technicians will take care of accidental drops and spills, as well as screen repairs and mechanical breakdowns. Even though your Galaxy Watch Ultra is water resistant, please remember that it's not indestructible. Make sure you follow these tips carefully to prevent any potential damage: > Whenever your watch gets wet, dry it thoroughly with a clean, soft cloth. > Do not expose the watch to water at high pressure levels. > After using the watch in seawater, rinse it in fresh water and dry it. Failure to do this as instructed may cause the watch to suffer from operability or cosmetic issues. > If the watch is dropped or receives a hard impact, the water resistance may be lessened. > Avoid excessive, sudden temperature changes and high velocity activities. Falls and shocks may weaken the structural integrity of the watch. > The Galaxy Watch Ultra is resistant to water with 10 ATM and IP68 ratings, as well as resistant to dust with an IP68 rating. The Watch Ultra can be submerged in water up to 100 meters. This watch has been certified for use in the ocean but should be rinsed in fresh water after and dried thoroughly. If you would like to share any to share any other feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Misery right from the get-go

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have spent a couple hours trying to find what I need to buy to charge this expensive Samsung watch Ultra, which one unboxing does not have a complete charging system included. Worse yet no instructions on what I need to buy, no help at all from Best Buy who didn't mention that it doesn't have a charging device included, and a couple of good hours looking all over the web for what to plug it into yielded nothing but confusion. Thanks for nothing, Best Buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complete garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every few days, the Galaxy Wesrable app forgets my Ultra watch. I then have to factory reset the watch, because Samsung can't figure out how basic software works.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy TechDude, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Watch Ultra is disconnecting from your phone, try restarting both devices, make sure Bluetooth is enabled, and update the Galaxy Wearable app. If what you have described persists, uninstall and reinstall the app. A factory reset of the watch may also help resolve what you have been experiencing. If your Galaxy Watch Ultra is resetting your health goals, try updating the watch and Samsung Health app, rebooting the watch, clearing Samsung Health app data, or uninstalling and reinstalling the app. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Support. Thank you for being a valued Samsung customer. - Debra Samsung