Customer Ratings & Reviews
- Model:
- SM-L705UZTAXAA
- SKU:
- 12181493
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Durability
Rating 4.8 out of 5 stars
- Comfort
Rating 4.8 out of 5 stars
Nothing extraordinary
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch has nothing extraordinary in it or about it. It doesn't even worth $300. I don't know why it price is fixed between 419 and 600+. The previous model made more sense.
I would recommend this to a friendBrand response from Samsung
Posted .Aloha Olotk, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch Ultra. We value your feedback as we are committed to constant innovation, and we strive to improve the design and functionality of our product line. The Samsung Galaxy Watch Ultra is a great option as it boasts a more rugged build quality with a titanium casing, enhanced battery life, superior GPS tracking with dual-frequency capabilities, a dedicated "Quick Button" for immediate access to workout features, and a wider range of advanced sports tracking functionalities. The Watch Ultra is ideal for serious athletes and outdoor enthusiasts who need a watch that can withstand tough conditions while providing detailed activity data. If you would like to share any other feedback with us or if you would like further assistance, please reach out to Support at your earliest convenience. Thank you for being a staunch Samsung customer. - Debra
Buggy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch was nice and all but super buggy when you want to look at the time the screen would freeze
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Lazaro, we appreciate your feedback on the Galaxy Watch Ultra. All our customer's feedback is welcome as we continue to make improvements. We are glad to see that you think that your Watch Ultra is nice. We also noted your concerns about the freezing that you've been experiencing. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third-party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. We recommend checking out our article called "Samsung smart watch screen is slow, frozen, or not responding" for options that should help resolve what you are experiencing. If this persists, please reach out to us at Support. -Kelvin
watch review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not sure if anyone uses all of these bells and all of these extras
I would recommend this to a friendBrand response from Samsung
Posted .Hey JerrylC, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Please feel free to contact Support at your leisure if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra
Samsung - Galaxy Watch Ultra Titanium Smartwatch 4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery looks likes a drop off for an expensive item. and with price match it was as expected which I didnt expect from Best buy. History of the Deal https://slickdeals.net/f/18506140-ymmv-price-match-samsung-galaxy-watch-ultra-titanium-smartwatch-47mm-lte-titanium-gray-249?attrsrc=JFYCarousel%3APosition%3A1%7CJFYCarousel%3AType%3Athread&src=jfy_carousel
I would recommend this to a friendit just locked itself all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it just locked itself all the time. .
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your outreach, Yiromy. Your feedback is essential as we continue to make improvements to our devices and services. We see that you reached out regarding the Galaxy Watch Ultra. If your watch keeps locking, you may need to check and make sure that your wrist detection is enabled. When enabled, the watch automatically detects when it is being worn. It is advisable to only turn this feature off if your watch has trouble detecting when it is on your wrist. From Settings, tap Security and Privacy > Wrist Detection. If this continues, please reach out to us at Support so that we can further assist you. - Kelvin
Never buy a Samsung Watch.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One installed app from Samsung installed on my phone made the phone unusable. The watch needs a professional to set up. The sound is too low and gave no way to change the sound volume. I could not add mo/day/date to home screen. Most of the time the watch informed me that service was not possible at this time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Howard, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your Galaxy Watch Ultra and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra
Battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life was better on the galaxy watch 5 pro.
I would recommend this to a friendBrand response from Samsung
Posted .It's great to hear from you, Andre. We always love getting feedback as we continue to make changes and improvements. It looks like you reached out to share your experience with the Galaxy Watch Ultra. The Watch Ultra's battery is ready to go the distance, even on your longest workout. Gear up for every expedition with a range of band options for all terrains. With the new One UI, powered by an all-new processor, Galaxy Watch Ultra has you covered wherever you roam. We hate to see that you've experienced a shortened battery life on your watch. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out our article "Reduced battery life on your Samsung smart watch" for options that should help get your watch's battery running at its best. If this persists, please reach out to us at Support so that we can further assist you. -Kelvin
Useless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant used with other phone …watch its beatiful but useless
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Junior, thank you for reaching out to share your feedback with us about your experience using the Samsung Galaxy Watch Ultra. The advertised Galaxy Watch Ultra is compatible with smartphones with Android 11 or later. However, if you are utilizing an iPhone, the Galaxy Watch Ultra is not compatible as this device relies on the Google Play services which is not supported on iOS. If you would like to share additional feedback with us or if you would like any further assistance, please let us know by contacting Support at your earliest convenience. Thanks for being a valued Samsung customer. - Debra
Misleading Promo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No free 2 years of LTE as advertised. BestBuy online support couldn't help. BestBuy store staff has no clue. There's also a return restocking fee. Disappointed with BestBuy can't keep up with their own promotion/marketing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha TypicalUser, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. To take advantage of this great promotion through Google Fi, please update your watch in the Galaxy Wearable app when update is available. Then once your device has been updated, please open the Galaxy Wearable app, navigate to your watch settings, then to mobile plans, and finally Setup mobile plans. *Google Fi phone plan not required. No changes to your current phone number or plan required. 4G data speed is included with the offer up to 500 MB per month, after which usage, data will slow to 256 kbps. Data will be capped at 1 GB per month. Voice calling over LTE is not supported. Feel free to reach out to Support if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra
- Cons mentioned:Compatibility
Don't trust the brand.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my Samsuung S9. What a waste of time. Very diapointed in the whole brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day User338189, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra is compatible with phones running Android 10.0 or higher and equipped with at least 2.0 GB of RAM. Without having more details available regarding what you may be experiencing with your Galaxy Watch Ultra and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being an unwavering Samsung customer. - Debra
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor condition and cannot return it in 30 days no good
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations YanwingT, thanks for taking the opportunity to review your Samsung Galaxy Watch Ultra. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend contacting Support if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra
Ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day ArturoR, thanks for reaching out to review your Samsung Galaxy Watch Ultra. If you would like to share any feedback with us regarding the functionality, performance, or durability of your Galaxy Watch Ultra, please do not hesitate to reach out to Support. Thank you for being a valued Samsung customer. - Debra
Serious power issues.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch could be great if the battery lasted more than 10 hours. With AOD off and basic watch face the battery is completely dead in less than a day. It doesnt matter if you wear it or set it on the nightstand it still dies.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you reaching out to us, James. Our goal is to provide our customers with the best experience possible with our devices. It looks like you reached out to share your thoughts on the Galaxy Watch Ultra. The Galaxy Watch Ultra has the longest battery life within the Galaxy Watch line-up, offering up to 100 hours in Power Saving and 48 hours in Exercise Power Saving. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out our article called "Reduced battery life on your Samsung smartwatch" for options to help enhance your watch's battery life. If this persists, please reach out to us at Support for further assistance. -Kelvin
Abhorrent customer service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy’s customer service at the store level has been deteriorating over the past 12 months. In 2008-2012, BB offered abhorrent service and they are returning to their old ways. The item purchased is fine. Best Buy’s service at the store assistant manager and manager levels is poor and disappointing!
I would recommend this to a friendBad watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experince i dont like thus watch waste of money
No, I would not recommend this to a friendNot as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a refurbished watched that was supposed to be checked over and has been switched to Chinese and its locked. Way to protect your customers from potential fraud. Not even sure if they really looked it over if they didnt even set it back to factory settings.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Screen size
An ultra smartwatch that is distinct
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a matter of time before Samsung decided to release a watch that has it all and does it all. I decided to pick up the Galaxy Watch Ultra to have along side the Galaxy Watch 6 Classic that I picked up last year partly because aesthetically it complements the Classic as an activity watch. I know many people have compared this to another large tech company's offering, but this really is a distinct styling. I really like it. First, while it has a square-ish body, the fact that the face is physically round is something I really appreciate. The screen is large and bright, and works really well when I have worn it on hikes. The speed of the interface does feel slightly speedier than the 6 line, although I feel like both are very smooth and except for initializing the watch, I have not experienced any stutter in the interface. The OS is pretty much the same as previous iterations of WearOS on Galaxy. You have notifications to the left, tiles to the right, the app drawer comes from the bottom, and the shortcuts are above. This really is a great set up, and remains that way for me. Intuitive. The Ultra does not have a physical rotating bezel, but I can say the digital bezel on the Ultra feels incredibly responsive compared to the last digital bezel I had, on the Galaxy Watch 5 Pro. I will say the center physical button on the right hand side of the face is just a button. Had this been a crown that rotated to navigate it would have been a home run. Speaking of this button, it's made to be a specific action button, with a small selection of pre-defined actions you can choose from. For me the only one that makes sense is quick access to the exercise menu. I hope Samsung will expand this list in the future. The other two buttons above and below this action button function the same ways the two buttons have functioned on past models. You can configure these the same ways also. Health sensors seem to be modestly improved from previous models, I had no problem tracking my vitals during hikes, and as a daily wear, it gives me good feedback on heart rate and activity. The Ultra is also configured by default for cellular service. My mobile plan includes attachment of a wearable, so I have been able to use this functionality also. This has come in most handy with hiking. Having been near a cellular tower, I was able to leave my phone behind and just use my Ultra for notifications, directions, and streaming music. This was actually better than I thought it would be. I noticed the battery did get hit harder with this, but I was able to comfortably use my watch with cellular connected for the entire day of hiking. I usually charge pretty regularly anyway, so this didn't bother me. Fortunately I haven't had the need to use any emergency features, but I did test the siren feature, and it is LOUD. So if there is ever a need for detection if lost this thing will help. Overall the Ultra is a solid watch if you have a Samsung phone to pair it with. It won't work with an iPhone easily or directly, and with other Android phones it has some functionality, but is missing features. So consider this device a part of the Samsung ecosystem. Barring that, I wouldn't hesitate recommending the Ultra as a solid activity smartwatch that looks decent, but is definitely for sporty looks.
I would recommend this to a friend False advertising.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No free 2 year LTE service with the purchase of the watch. I returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Kendrick, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra - Free 2 years of data and texting included. We appreciate your candor. To take advantage of this promotion, please update your new watch in the Galaxy Wearable app when the update is available. Then once your device has been updated, please open the Galaxy Wearable app, navigate to your watch settings, then to mobile plans, and finally Setup mobile plans. *Google Fi phone plan not required. No changes to your current phone number or plan required. 4G data speed is included with the offer up to 500 MB per month, after which usage, data will slow to 256 kbps. Data will be capped at 1 GB per month. Voice calling over LTE is not supported. If you have any questions or if you would like any further assistance, please let us know by reaching out to Support. Thank you for being a valued Samsung customer. - Debra
Help me , please
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My watch was delivered to my doorstep, but I can’t find it. It’s a loss of almost $700. I’ve already filed a complaint with customer service, but I don’t know what else to do.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Screen size
Best galaxy watch yet
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been wearing this watch for a little over a week now. I wanted to take a few extra days to test out the battery life and some of the health apps. For background information, I currently own a Galaxy 4 and 5 pro watch. Each getting a little better over the previous version. I have not tried a 6 so I will compare to the two that I own. The Ultra looks far better and I believe it is from the squared off edges. The contrast of silvers and gray with the orange main button is a nice touch. Battery life is pretty darn good. I wear my watch about 16 hours a day and I do not charge it at night until I get down under 10%. I have made it over 4 days without charging. The screen is big and bright. Colors are sharp and crisp, font being easily changed to your liking and is very easy to read. Mine came with a gray band, which I prefer, however I am still not a big fan of the band. My wife likes and says the watch looks good. The vibration is on the weaker side, as well. I can feel it and I have no issues knowing which type of notification I am receiving. I just wish it was just a tad stronger. The basic health app does a great job and lets me know when I have obtained my workout or walking goals. Changing your goals is much easier, I feel, on this watch than my previous two. No issues being in the pool, either. I have paired this with the S23 Ultra and it was seamless. One other note is that most of the notifications are turned off for your apps so I had to go back through and reselect them. I guess this could have been avoided by copying my previous watch settings. This is my favorite watch so far, I am very impressed.
I would recommend this to a friend