Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $584.99
Clearance
The comparable value price is $649.99

Customer reviews

Rating 4.8 out of 5 stars with 561 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
96%would recommend to a friend

Customers are saying

Customers highly value the Galaxy Watch Ultra Titanium Smartwatch 47mm LTE for its overall performance and impressive battery life. The bright, large screen and appealing design are also appreciated, along with the ease of use. Some customers have noted concerns about the watch band's tendency to stain and the absence of a rotating bezel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 561 reviews
  • Rated 3 out of 5 stars

    Battery life

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life was better on the galaxy watch 5 pro.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's great to hear from you, Andre. We always love getting feedback as we continue to make changes and improvements. It looks like you reached out to share your experience with the Galaxy Watch Ultra. The Watch Ultra's battery is ready to go the distance, even on your longest workout. Gear up for every expedition with a range of band options for all terrains. With the new One UI, powered by an all-new processor, Galaxy Watch Ultra has you covered wherever you roam. We hate to see that you've experienced a shortened battery life on your watch. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out our article "Reduced battery life on your Samsung smart watch" for options that should help get your watch's battery running at its best. If this persists, please reach out to us at Support so that we can further assist you. -Kelvin Samsung

  • Rated 1 out of 5 stars

    Doesn't pair well with others

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I love the look and the things it does. However it DOES NOT PAIR with iPhone. I have carried an iPhone forever but I do not like the I watch. So I thought I would try this. But again it does not pair with the iPhone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings DenisB, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality and design of our product line. The Galaxy Watch Ultra is not compatible with iPhones. This device relies on the Google Play Store which is not offered with iOS. If you would like to learn more about compatibility, check out "Samsung Galaxy smart watch and phone compatibility." Feel free to contact Support afterward if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day ArturoR, thanks for reaching out to review your Samsung Galaxy Watch Ultra. If you would like to share any feedback with us regarding the functionality, performance, or durability of your Galaxy Watch Ultra, please do not hesitate to reach out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Abhorrent customer service!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s customer service at the store level has been deteriorating over the past 12 months. In 2008-2012, BB offered abhorrent service and they are returning to their old ways. The item purchased is fine. Best Buy’s service at the store assistant manager and manager levels is poor and disappointing!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Help me , please

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My watch was delivered to my doorstep, but I can’t find it. It’s a loss of almost $700. I’ve already filed a complaint with customer service, but I don’t know what else to do.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't trust the brand.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my Samsuung S9. What a waste of time. Very diapointed in the whole brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day User338189, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra is compatible with phones running Android 10.0 or higher and equipped with at least 2.0 GB of RAM. Without having more details available regarding what you may be experiencing with your Galaxy Watch Ultra and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Dont do it.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i expected and poor software support from samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings MatthewA, thanks for taking the opportunity to share your experience with us about the Samsung Galaxy Ultra. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your Galaxy Watch Ultra, however, we need more information regarding what may be occurring with your device before we can do so. Feel free to contact Support at your leisure if you would like further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Big face. Beautiful look. Very business looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feature

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all the upgrades. I've always used them for just about everything, so i expect the battery life between charges. But one thing i found different with the 7 ultra. I was doing homework online and got tired, and started to fall asleep. I partially fall off my chair, moments after the watch alerts me. Saying it noticed i had a fall, and do i need it to call S.O.S. I was shocked but impressed. I can imagine it possible it can do more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung ultra watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung ultra watch is working perfectly and love it. I bought different band and change the faces to match each band and love the fact that I could where for any occasion without needing a second watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the working of this watch. It gives me the required satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Watch!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Watch Ultra has an excellent battery life and holds its charge for a long period of time. The watch is easy to navigate and comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, easy to use and set up. Fits nicely with the band i got

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i was not sure about this watch, but i love it its amazing the functions on it are top notch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Underperformed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love thr look and feel of the watch on the wrist. Battery life has been pretty solid and charging isn't inconvenient. There is no lag in the software which is a great improvement over previous galaxy watches. Fitness tracking and sleep tracking on this watch are absolutely terrible. If those are top priorities for you in a smart watch, look elsewhere.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Charles, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your Galaxy Watch Ultra but without having more information available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for a smart watch that gives me everything that want, with style too. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung galaxy watch ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at least Massimo hasn't sue Samsung for using blood oxygen sensor like they did apple Samsung ur lucky you still got blood oxygen feature I would give you 5 stars if this watch work with apple phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands free

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best watch I ever had, so much more than watch, so glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it more than my apple ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great looks fantastic functions like a champ

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    UNACCEPTABLE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item I wanted was in a locked cabinet and there was NO ONE AROUND TO UNLOCK IT !! AND ITEM REQUIRED A USB C TYPE CHARGER NOT INCLUDED !!

    No, I would not recommend this to a friend