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Customer reviews

Rating 4.8 out of 5 stars with 1721 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,721 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I like the flash light feature And the compass feature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully crafted watch, very manly. But a bit laggy. I expected more from a high end smartwatch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch, solid on hand, and also very helpful on a day to day use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superrrr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product...i love it...every penny i paid is okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smartwatch ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me encanto mi smartwatch. Excelente diseño y rendimiento..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy watch

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, very responsive! Wish the battery life would be better for the price, lasts almost 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package was sealed properly and the service was wonderful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch was for my dad. He began the process of getting it set up and everything was okay working well until he set up blipy the equivalent to Siri then is step tracker wasn’t tracking properly said he took 150+ steps but he active majority of the day. Not sure if he messed up when setting the voice command on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its is really ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I use it daily. Havent had a problem at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this watch it's a little pricey and the battery life with everything running is not to my liking. I don't believe it has all the features of the Top Apple watch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch! Only gave 4 stars since it requires a separate phone line to use text/phone if not near your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery Drain sometimes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery drain seems to be an issue sometimes. Other than that, works better than my 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing screen, extremely fast, and has a great fit

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy has hit all time low

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered Titanium Silver watch from local Best Buy that was listed in Excellent Condition. Went to pick up from store and the watch was worn badly and had 3rd party worn band on it. Asked them not to run through as return since had not left store with it, just cancel. They said they had to run return.....OK I guess. Let me be clear, my issue is with Best Buy and how it handles open box. They still charge a hefty price for what is a used item, but they rated this junk as excellent and wasted my time to drive 30 miles round trip. Think twice before you order Open Box on line, my advice is to always go to store and look at item first. Best Buy has gotten pretty bad.....I'm just saying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente atencion tanto en la tienda como on line

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung watch Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life doesn't have enough life but its ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box. Sorry to day it was missing a piece, requiring me to return it. There was a hiccup in the return process as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hype

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice watch but I haven't seen what the hype was about.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid upgrade from the s3.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a solid watch, just wish the bezel was like the s3 frontier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not light at all. Said it would beb. But it heavy too

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations BrianJ, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. The Galaxy Watch Ultra weighs 2.13 ounces. If you're in the market for a lighter device, check out the Galaxy Watch7 (40mm) which weighs 1.02 ounces. If you would like to share any other feedback with us or if you would like any further assistance, feel free to reach back out to Support. Thank you for being a faithful Samsung customer. - Debra Samsung