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Customer reviews

Rating 4.8 out of 5 stars with 1721 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,721 reviews
  • Rated 4 out of 5 stars

    Men wont tell you they love the product lol.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my uncle and the simple fact that he hasnt said a word about it means that theres nothing wrong with it and he loves it lol.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    R

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the watch but its too bulky. I would likena smaller size witb same ability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy Watch Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice watch but I could not measure my blood pressure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave him this great watch for his birthday and he absolutely loves it !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great ONLY if you have Samsung phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is fantastic if you own a Samsung phone. The look is great. Battery life is great. Feels heavy but comfortable. The problem is if you use a non Samsung android they lock out the more important sensors like EKG.... Samsung phones suck so it has to go.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Ultimate watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. Has all the bels and whistles! Very stylish and lots of options to suit your needs. Definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love shopping

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was good the price was good and The place setting was good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch not too happy about the watch battery

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smart Watch.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch looks great with great features. The battery life is not what it says. Battery life is half of what it says. I bought it just to monitor my heart and to see the time, I closed all other apps, sounds etc. Still the battery doesn't hold up.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello PepitoC, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode or up to 48 hours in Exercise power saving mode and up to 60 hours of battery life without Power Saving mode. This is based on typical usage so results may vary. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the available time to learn about how you can increase your battery life. Reach out to Support afterward if you would like any further assistance. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Battery goes out quickly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not last as long as advertised, other than that, I am happy with the watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch a little disappointed with battery lif

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for the galaxy series but i wish the battery would last a bit longer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but battery issue.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrist watch is fancy and with sophisticated features. The downside is the battery. The battery doesn't hold that long. I have to turn it off most of the times in order to hold for some hours.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Brighto23, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode or up to 48 hours in Exercise power saving mode. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please feel free to take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like further assistance, let us know by contacting Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okokokkkkkkikkkkkkkkkkkk lkkkokkkkkkkkk kkkkkkkk kkkkk

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Watch not practical for Golf

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch but if you plan on using for golf, go with Garmin. The app doesnot work well with the watch. Utiluzed for 3wks bought a Garmin Fenix 8.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You need to specify you can use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't use it with my Iphone, the brand should specify that you can use only on Android OS.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Galaxy Watch Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch but the blood pressure function is disabled in the US. Its my understanding that its not accurate enough for use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy RobertE, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback. Currently, the blood pressure feature is not enabled on U.S. versions of this device due to FDA regulations. If you would like to share additional feedback with us or if you would like further assistance, please feel free to contact Support at your earliest convenience. Thanks for being a staunch Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Doesn't pair well with others

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I love the look and the things it does. However it DOES NOT PAIR with iPhone. I have carried an iPhone forever but I do not like the I watch. So I thought I would try this. But again it does not pair with the iPhone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings DenisB, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality and design of our product line. The Galaxy Watch Ultra is not compatible with iPhones. This device relies on the Google Play Store which is not offered with iOS. If you would like to learn more about compatibility, check out "Samsung Galaxy smart watch and phone compatibility." Feel free to contact Support afterward if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Samsung was awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees at best buy were fantastic, but there was nothing they could do for the watch get it to setup a cellular connection.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading promo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchased this watch because of the promo with 2 free years of data. I have been unable to claim this. The best buy employee said he hated promos like this and couldn't help me. I have been emailing google support and they keep giving me the same instructions from the website. I have tried all the steps multiple time and have been unsuccessful. It is now past the return date and I am stuck with this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Traxsuit, thank you for taking the time to share your feedback with us about your experience using the the Samsung Galaxy Watch Ultra - Free 2 years data and texting included. Please update your new watch in the Galaxy Wearable app when the update is available. Then once your device has been updated, please open the Galaxy Wearable app, navigate to your watch settings, then to mobile plans, and finally Setup mobile plans. *Google Fi phone plan not required. No changes to your current phone number or plan required. 4G data speed is included with the offer up to 500 MB per month, after which usage, data will slow to 256 kbps. Data will be capped at 1 GB per month. Voice calling over LTE is not supported. Hope that helps! If you would like any further assistance afterward, feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Same watch as 2024 model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is not as advertised, it's basically the same watch as the 2024 model unless you want the blue titanium version. Not worth the purchase if you already own the 2024 model.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey JosephC, thank you for your feedback on your Samsung Galaxy Watch Ultra. We know how valuable the lasting battery life of your device is to you every day to keep track of your health, keep connected to notifications, and other important daily tasks. We have a great article available online to assist you in maximizing the battery life of your device titled "Reduced battery life on your Samsung smart watch". We also have our team of experts available through chat to assist you if you continue to experience this frustration with your device. Thank you for being a Samsung customer. -Elizabeth Samsung