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Customer reviews

Rating 4.8 out of 5 stars with 1721 reviews

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    Rating 4.6 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,721 of 1,721 reviews
  • Rated 1 out of 5 stars

    Complete garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every few days, the Galaxy Wesrable app forgets my Ultra watch. I then have to factory reset the watch, because Samsung can't figure out how basic software works.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy TechDude, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Watch Ultra is disconnecting from your phone, try restarting both devices, make sure Bluetooth is enabled, and update the Galaxy Wearable app. If what you have described persists, uninstall and reinstall the app. A factory reset of the watch may also help resolve what you have been experiencing. If your Galaxy Watch Ultra is resetting your health goals, try updating the watch and Samsung Health app, rebooting the watch, clearing Samsung Health app data, or uninstalling and reinstalling the app. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Support. Thank you for being a valued Samsung customer. - Debra Samsung