Customer Ratings & Reviews
- Model:
- SM-R860NZDAXAA
- SKU:
- 11331095
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Durability
Rating 4.6 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
to a friend
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In one week would not connect to phone.Not useful for emergencies.
No, I would not recommend this to a friendGood ugrade choice
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad to have had this upgrade from an old FITness device. It just so happened that the Galaxy phine this is linked to got run over sonthe screen could not recognize input but the watch had full function and access to the phone. So we were not completely SOL.
I would recommend this to a friendPhone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can not get the phone numbers on my watch from my phone. No idea why
I would recommend this to a friendIts okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wristband is stiff and uncomfortable, the watch itself is sometimes difficult to use.
No, I would not recommend this to a friendHad to upgrade
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I swim everyday and it was great for the swimming but I don't like that the battery life is not great. I had to upgrade in a year
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for reaching out to us, Weezy. We see that you reached out to review the Watch4. Keep track of your wellness progress with the Watch4 which measures body fat, skeletal muscle, body water, body mass index, and more. Stay informed about your health, goals, and upcoming fitness requirements with easily understandable wellness factor assessments. The Watch4 is IPX8 rated and can resist water up to 5 feet deep for up to 30 minutes. If you are ever experiencing shortened battery life on your smartwatch, we recommend making sure your battery is up to date and also performing a diagnostic to make sure your battery is in good condition. We appreciate your honesty as we continue to make improvements. If you have any further concerns or questions, please reach out to us at Support. -Kelvin
Battery is too bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's battery is so awful!! hope the next version will be best
No, I would not recommend this to a friendgood watch poor battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery is very watch is fine but it's just a expensive toy
No, I would not recommend this to a friendThe samsung watch and open box excellent condition
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the device I received was not in working condition. I was excited about my purchase as it's not a necessity but I thought I would treat myself to an early birthday gift. I was a little leary about placing open box item but this is best buy and they said it was in "excellent condition". I never did that, but this is best buy so I thought I would try to save a few dollars. What I didn't understand is, why they did not just plug up the device before shipping. It makes no sense to me. I mean the device is "dead as a door knob."
No, I would not recommend this to a friendBuy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this watch. It is much more than I expected. Love, love live
I would recommend this to a friendAverage Watch
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and sleek but not as great as my previous smart watches
No, I would not recommend this to a friendPiece of junk
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed in 8 months, no longer charges or turns on, Samsung warranty is useless. Bought here, cannot submit receipt except for by a text thread. Still no resolution, only warranted til nov 11th of 2022. May be a 250 dollar useless paperweight forever.....
No, I would not recommend this to a friendSamsung watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life last only 1 day with a full charge.
No, I would not recommend this to a friendPoor battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesnt last tried to upgrade no other options in store outide of ordering the 6 forban additional 300 went on samsung and ordered the 6 for 152 vs 149 for the 4
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Courtney, thank you for sharing your thoughts with us about your Samsung Galaxy Watch4. We are always happy to assist our customers with any aspect of their chosen device that is not operating as intended or expected. The Samsung Support Team is available to assist you with these difficulties such as the battery you mentioned. We appreciate you being a Samsung customer. -Elizabeth
Poor battery and service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesnt last tried to upgrade no other options in store outide of ordering the 6 forban additional 300 went on samsung and ordered the 6 for 152 vs 149 for the 4
No, I would not recommend this to a friendWatch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like how easy the black chips off. Other than that its good.
No, I would not recommend this to a friendLike the dial
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok but my daughter wanted an Apple Watch. I like it’s dial n style but have to return.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Kiki!
Thank you for purchasing Samsung Galaxy Watch4 and leaving your review. We genuinely appreciate your taking the time to let us know of your concern about your watch. We are sorry that you have to return the product. For future reference, I am sharing with you the link to our smartwatches:
https://www.samsung.com/us/watches/galaxy-watch4/buy/
https://www.samsung.com/us/support/mobile/wearables/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144220562
Thank you for choosing Samsung!
-Remie
Overall good... but battery sucks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job of keeping track of most of your fitness activity
I would recommend this to a friendNot Compatible with iPhones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not get this watch if your are an iPhone user! It is not compatible with iphones
No, I would not recommend this to a friendSamsung watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible battery life. Have to charge it every night.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SugarBear,
Thank you for bringing this to our attention. We sincerely apologize that your watch's battery life is poor. I understand how essential this is to have your Galaxy Watch 4 working correctly and not worry about its battery life.
Please visit this link for a troubleshooting guide with your battery life:
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Here's another link to increase the battery shelf life of your watch under "Increase battery life":
https://www.samsung.com/us/support/answer/ANS00078033/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144209294
Thank you for choosing Samsung. Have a great day!
^Chrystel
Missing items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received incomplete item, So retured it. No customer support at all
No, I would not recommend this to a friend