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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4246 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Watch4 Aluminum Smartwatch 40mm BT for its ease of use, numerous features, and stylish design. Many appreciate the watch's compact size and lightweight feel, along with its ability to track sleep and steps. However, some users express concerns regarding battery life and the limited availability of customizable watch faces. Other issues mentioned include connectivity problems and the unavailability of certain features in some regions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 4,246 reviews
  • Rated 5 out of 5 stars

    Mom is happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for my 80 yo mother so she can monitor her steps and heart rate. She loves all the features especially being able to answer a call remotely when her mobile is in another room in her apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best performance watch

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing watch , best performance watch, i would highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my watch. The battery is great. It does everything i need it too and more. My two favorites are the sleep app and the keeping up with my steps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used mainly for heart tracking. EKG function identifies abnormal rhythm. Always-on heart rate tracking. And, of course, also use it to control music playback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not much of a watch person but this was thr best investment for me with my new lifestyle change. I love that I have a reminder to get up and move around. Super convenient for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely looove this watch. I love the convenience of being able to talk and/or text if my phone isn't available.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not the best battery life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall an ok watch. The only issue i have with it, is the battery life. Most days the battery only last about 8 hours .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. My son loves it. Connects well with his phone and he loves it works so well with the earbuds he has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Father’s Day gift for my dad. He Wears it everyday now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galazy 4 40mm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smart watch absolutely love this watch . Has all the functions i need battery life is long enough for what i need. Very customizable would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for 2 years without any problems or desires to get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Michele's smart Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch, counts my steps, great for when I walk daily.If I sit to long at work. It tells me its time to walk again. If I sit too long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with my new smartwatch!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my new Samsung Galaxy Watch4 so far. The Samsung in-store representative was very helpful in getting my watch set up and connected to my Galaxy phone. The salesperson was helpful also. Both were patient and informative concerning the questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better value than the newer gen

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is a much better value than the newer Series 5 watches. I'll stay a generation behind because the value is better.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good little watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, small and not overbearing. Love all the features and is also light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you to Carl!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you again to Carl from Samsung at the Best Buy store in Eagan for another exceptional customer service experience. We love our new watches and know exactly how to use them, thanks to Carl!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Poor battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a loyal Samsung electronic customer for many years. I own almost everything that make. I got this watch for my wife and she loves the smartwatch features. The biggest negative for me is the battery life on this new of the box watch. Very disappointing battery life. I may be exchanging it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Taino1361, thank you for reaching out to share your thoughts on the Galaxy Watch4. We appreciate hearing from our customers and value your insights. The Galaxy Watch4 comes with a built-in blood oxygen measurement feature that allows you to monitor the oxygen levels in your bloodstream at any time. Oxygen saturation is directly related to physical performance, so keeping an eye on your blood oxygen levels can help you maintain your overall health. Additionally, the watch is equipped with the Samsung BioActive Sensor, which can measure your ECG in real time. This allows you to monitor and check for abnormal heart rate and rhythm, and you can easily share this data with a compatible Galaxy phone. We understand the importance of having a durable battery so that you can enjoy these features. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. If your watch is paired with a Samsung phone, you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Sometimes apps may have a bug that causes them to use excessive battery, so make sure all your apps are up to date for the best performance. Also, make sure to update your watch's software as well. If this continues to be your experience, please reach out to us at Support so that we can look into what may be causing this. -Kelvin Samsung

  • Rated 5 out of 5 stars

    Samsung watch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my watch great for everything. I like that i can use most apps on it as well just wish it had a longer range from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded feom the first galaxy watch (which surprisingly still worked fine). This was a noticable upgrade and hopefully can last just as long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love watch

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this watch for my mother and she loves it. Good tech for a woman of her maturity and not really tech savvy.

    I would recommend this to a friend