Customer Ratings & Reviews
- Model:
- SM-R860NZDAXAA
- SKU:
- 6464604
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Durability
Rating 4.6 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Watch4 Aluminum Smartwatch 40mm BT for its ease of use, numerous features, and stylish design. Many appreciate the watch's compact size and lightweight feel, along with its ability to track sleep and steps. However, some users express concerns regarding battery life and the limited availability of customizable watch faces. Other issues mentioned include connectivity problems and the unavailability of certain features in some regions.
This summary was generated by AI based on customer reviews.
Samsung watch replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect smart watch! Best buys protection plans are a must...they replaced my broken galaxy 2 without a problem!
I would recommend this to a friendNew watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch is perfect for my teenage daughter. She loves it. The Best Buy employee that helped us was very knowledgeable.
I would recommend this to a friendGreat watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch, has all the accessories i need to get through the day
I would recommend this to a friend- Cons mentioned:Battery life
Screen goes crazy with sweaty fingers.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is supposed to be a sports watch (for exercising) But when the fingers sweat (logical and normal when exercising) the display cannot be controlled and it goes crazy. Battery life is much better on the active2. My advice if you exercise and have the active2 do not change it for this one, you have a lot to lose and little to gain with this watch.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there. Thank you for taking the time to leave this feedback. As we stand behind our products, we would love to help get this checked. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513) for us to further assist you and kindly refer to this post. We look forward to speaking with you. ^Kayla
Super durable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can use it during almost 24 hour without re charge it
I would recommend this to a friendPastor Andri
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for my wife perfect watch. Hold a battery for 3 days.
I would recommend this to a friend- Cons mentioned:Battery life
Battery
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery last only a day. Other than that. Is a good watch
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JoseBeta, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch4. We appreciate your directness. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch4 may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Your Galaxy Watch4 and the Galaxy Watch5 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on how you can get the most out of your Galaxy Watch4's battery. Let us know if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a cherished Samsung customer. - Debra
Smart watch
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got thisnone for wife, it was a gift, exelent smart wtch
I would recommend this to a friendGreat Health Tracker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my watches for health tracking purposes handily connects to phone.
I would recommend this to a friendok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought the watch and ot works. it fits wrist and tells time.
I would recommend this to a friendSamsung watch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for samsung users and really reliable
I would recommend this to a friendDads dad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got for my husband for his birthday. 4th watch in and it’s holding up well
I would recommend this to a friendWorth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with ny new watch. The battery lasts almost 6 hours playing music at work!
I would recommend this to a friendAWESOME WATCH!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was given to me by my husband. I JUST LOVE ALL THE DIFFERENT FUNCTIONS OF THIS WATCH. Moreover, it is a good looking watch.
I would recommend this to a friendsuper light smart watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.all day battery life with heavy use, with gps on about 1/3 of the day, messages in/out throughout the day, 75% brightness
I would recommend this to a friend- Cons mentioned:Battery life
Cute but not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This watch is really nice looking and has many tracking options available. However the battery drains incredibly fast and Samsung's response is to recommend shutting off the different watch functions (e.g., WiFi, Bluetooth, Samsung Health, etc.) to prolong the battery life. This defeats the purpose of having the watch. Therefore I cannot recommend this watch to anyone as there are cheaper options with better battery life.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Wasteofmoney,
Thank you for reaching out. We apologize that you had to go through with this experience. Samsung understands how important it is to enjoy using your Galaxy Watch 4 without worrying about its battery life and using its different watch functions.
Please click the link to help you enhance your device's battery life:
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
You may also click this link to keep your Samsung smartwatch running in top shape. Just click the "Increase battery life" section for some steps:
https://www.samsung.com/us/support/answer/ANS00078033/
Should you encounter the same issue, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Reference Number: 1144153396
Thank you for choosing Samsung. Have a great day!
^Chrystel
I love my Galaxy Watch4!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Galaxy Watch4! It's everything I want in a smartwatch!
I would recommend this to a friendGetting another one!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First smartwatch and definitely a new convince. Wife loved it and getting the 5 now!
I would recommend this to a friendFavorite watches
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these watches! I have one, my husband & bought this watch for my step daughter.
I would recommend this to a friendSamsung watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that all my health features and alerts are at the ease of my wrist. EXCELLENT watch
I would recommend this to a friend