Customer Ratings & Reviews
- Model:
- SM-R860NZDAXAA
- SKU:
- 6464604
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Durability
Rating 4.6 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Watch4 Aluminum Smartwatch 40mm BT for its ease of use, numerous features, and stylish design. Many appreciate the watch's compact size and lightweight feel, along with its ability to track sleep and steps. However, some users express concerns regarding battery life and the limited availability of customizable watch faces. Other issues mentioned include connectivity problems and the unavailability of certain features in some regions.
This summary was generated by AI based on customer reviews.
Would not recommend
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gotta say Way behind from his major competitor. When you touch the both at the same time you will feel the difference immediately.
No, I would not recommend this to a friendWatch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice color, it has a microphone, and nice to check vitals.
I would recommend this to a friendSamsung Watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too complicated. Display was not working. Purchased it because the salesgirl said after I paid for it, she would go over it with me. Then she disappeared. Took it home and started to set it up and I decided I really didn't need it. Had too many things on it that I would never have use for. I have a brand new Samsung Galaxy top of the line phone, and that is really all I need. I returned it the very next day.
No, I would not recommend this to a friendOk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but could be better, if they give more features like google assistant
I would recommend this to a friend- Cons mentioned:Battery life
Sad Battery Life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life of this device is very lacking. Bought if for my wife for Christmas replacing a Fitbit2. She went online and did as many tweaks as possible to extend the life of the battery. She was lucky to get a day of of this device. We are returning and going a different route.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RobbieSr!
Thank you for purchasing Samsung Galaxy Watch 4 and leaving your response. We appreciate the details you have provided regarding the watch's battery life. We are sorry for the inconvenience. Let me share with you this link that contains tips on how to keep the battery life of your smartwatch:
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144156354
We hope to regain you as a customer in the future.
-Remie
- Cons mentioned:Battery life
My watch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as I expected. I am returning it. I wish I knew more before i bought it.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery doesn't last long you have to charge it every day. So i don't use it at all.
No, I would not recommend this to a friend Best android watch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable and great product must buy, best android watch out there
I would recommend this to a friendMr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.limited free watch faces, not enough information on the faces , and to little characers
I would recommend this to a friendWatch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the watch size and function. It's too bad the classic does not come in this size as i think it does more
No, I would not recommend this to a friendFeels like a budget smart watch.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great watch but it honestly takes way too long to charge even with a supposed “fast charger”
No, I would not recommend this to a friendGalaxy watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch is awesome. However, I wish there was a better manual on how to use the Galaxy watch.
I would recommend this to a friendNot for people who aren't techy.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont use it :( first my phone didnt have space for the APP. fixed that but phone and watch have to sync all the time -normal i guess. I dont want to have my phone around to use the watch. Now I have an iphone and watch it useless.
No, I would not recommend this to a friendLow battery life!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job of keeping track of most of the activities. Call quality and volume are OK
I would recommend this to a friend- Cons mentioned:Battery life
Very bad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't good, it only lasted 3 months and I put it on charge one day and when I thought it should be fully charged, its screen didn't turn on again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for reaching out to us concerning your Watch4, Victor. We strive to provide our customers with the best experience possible. In order to assist you with this we would like you to reach out to us at Support so that we can gather more information on what you are experiencing. We look forward to hearing from you. -Kelvin
Will buy again later
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item since I intended to by at the discount price and when I arrived at the store the discount had expired
I would recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for reaching out. We are saddened to know that you could not buy our Galaxy Watch 4 at a discounted price, and we would like to extend our appreciation for wanting to purchase our product.
You may visit our website to purchase the watch and check for its available discounts and offer programs:
https://www.samsung.com/us/watches/galaxy-watch4/buy/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Customer Care: 1-800-726-7864
2. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
3. Facebook Messenger: http://m.me/samsungsupport
4. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144187331
Thank you for choosing Samsung. Have a great day!
^Chrystel
- Cons mentioned:Battery life
Had to upgrade
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I swim everyday and it was great for the swimming but I don't like that the battery life is not great. I had to upgrade in a year
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for reaching out to us, Weezy. We see that you reached out to review the Watch4. Keep track of your wellness progress with the Watch4 which measures body fat, skeletal muscle, body water, body mass index, and more. Stay informed about your health, goals, and upcoming fitness requirements with easily understandable wellness factor assessments. The Watch4 is IPX8 rated and can resist water up to 5 feet deep for up to 30 minutes. If you are ever experiencing shortened battery life on your smartwatch, we recommend making sure your battery is up to date and also performing a diagnostic to make sure your battery is in good condition. We appreciate your honesty as we continue to make improvements. If you have any further concerns or questions, please reach out to us at Support. -Kelvin
- Cons mentioned:Battery life
Not worth it.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger last only one day. It's not worth it buy a fitbit instead.
No, I would not recommend this to a friend Works if not broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return to exchance because it stopped working - some type of software problems. The new one works as expected so far.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Watch4 was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
- Pros mentioned:Features
great watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought for wife, she really loves it. like the features.
I would recommend this to a friend