Customer Ratings & Reviews
- Model:
- SM-R860NZDAXAA
- SKU:
- 6464604
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Durability
Rating 4.6 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Watch4 Aluminum Smartwatch 40mm BT for its ease of use, numerous features, and stylish design. Many appreciate the watch's compact size and lightweight feel, along with its ability to track sleep and steps. However, some users express concerns regarding battery life and the limited availability of customizable watch faces. Other issues mentioned include connectivity problems and the unavailability of certain features in some regions.
This summary was generated by AI based on customer reviews.
Watch
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just upgraded and I really like it I got it as a Christmas gift
I would recommend this to a friendNice watch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my wife and she loves its simplicity and functions.
I would recommend this to a friendLove it!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super confortable and strong too. Its preety much a health band
I would recommend this to a friendCrap don't buy Samsung watches
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crap didn't last 18 months. Bought May 2022 broken Aug 2023. Just stopped responding to all touch commands. Reset and updated software with no change. This is the 3rd Samsung watch I've had that hasn't lasted even 2 years.
No, I would not recommend this to a friendDon't get it.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even wear it for 2 months before one of the buttons broke and let in water. Still waiting to hear back from Samsung on whether they will even repair it and if there will be a charge. If you still want to buy from Best Buy, get the additional protection. Samsung isn't easy to deal with for the watches.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CatTdragon. Thank you for bringing this to our attention. I see you have some concerns with the Galaxy Watch4 Aluminum one of the button broke. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Here are some links for more details to help you maximize the device's potential.
Product Warranty https://www.Samsung.com/us/support/warranty/
Repair Pricing https://www.Samsung.com/us/support/repair/pricing/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144505652
Have a great day.
^Charles
- Cons mentioned:Battery life
Not sure yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is questionable. I am trying to get used to it
I would recommend this to a friend Watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not what i expected. I just dont like it. I wont be buying again.
No, I would not recommend this to a friend- Cons mentioned:Battery life
La batería incapaz
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.La duración de la batería es menor a 2 días. La manilla no es cómoda.
No, I would not recommend this to a friend Great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent gift for my wife, very happy with her new watch
I would recommend this to a friendGreat watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife love it. It dose so much. Sound good talking throw it
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect watch for the money . Has everything i wished for
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the watch, just wish the band was more comfortable. Going to get a new band soon.
I would recommend this to a friendGreat Quality Watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch looks amazing in person! My wife loves it.
I would recommend this to a friendGreat Watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what you expect from Samsung! Great quality!
I would recommend this to a friendpretty Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never disappointing Samsung. This watch is pretty.
I would recommend this to a friend- Cons mentioned:Battery life
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is awful.............................
No, I would not recommend this to a friend Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fully satisfied with the purchase. Good track our health and sleep patterns.
I would recommend this to a friend- Cons mentioned:Battery life
pitiful battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With a pitiful battery life they can't give them away!!!
No, I would not recommend this to a friend - Cons mentioned:Battery life
Dissatisfied with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly charging the battery.....so I don't use it much at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MsVee!
Thank you for reaching out to us. We are sorry if the device did not live up to your expectations, as you're having problems with the battery shelf life of your Galaxy Watch 4. I understand how important it is to enjoy using your watch without constantly charging the battery.
Please click the link to help you troubleshoot the reduced battery life on your Samsung smartwatch:
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Also, this link will help you increase its shelf life. Just click the "Increase battery life" section for some steps:
https://www.samsung.com/us/support/answer/ANS00078033/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Reference Number: 1144182416
Thank you for choosing Samsung. Have a great day!
^Chrystel
Only lasted a year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it for 13 months before it just stopped turning on
No, I would not recommend this to a friend