Customer Ratings & Reviews
- Model:
- SM-R860NZDAXAA
- SKU:
- 6464604
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Durability
Rating 4.6 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Watch4 Aluminum Smartwatch 40mm BT for its ease of use, numerous features, and stylish design. Many appreciate the watch's compact size and lightweight feel, along with its ability to track sleep and steps. However, some users express concerns regarding battery life and the limited availability of customizable watch faces. Other issues mentioned include connectivity problems and the unavailability of certain features in some regions.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Have to charge every eight hrs?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife old Samsung lasted 4 days..................
No, I would not recommend this to a friend - Cons mentioned:Battery life
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch is charged 100% but dosen't show anything. Taking it back tomorrow!
No, I would not recommend this to a friend Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this watch for only a month and it is already not working anymore. I swam with it once, given its water resistant and had water lock on as well. Super disappointed. Waste of money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Ayafarid!
Thank you so much for purchasing Samsung Galaxy Watch4. We are sorry to hear that your experience has been less than ideal. This experience is not what we expect from our customers. I am here to help. Kindly check this link for more information about your Galaxy watch4:
https://downloadcenter.samsung.com/content/PM/202108/20210821043227079/EB/WEA_R89X_R88X_R87X_R86X_EN_FINAL_210722/start_here.html
You need to type "water" and look for the Maintaining Water and Dust Resistance topic.
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144144413
We hope to regain you as a customer in the future.
-Remie
- Cons mentioned:Battery life
Trash
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do nooooooootttttttt buy, the battery life is horrible
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for letting us know about the status of your Galaxy Watch4. I'm sorry to hear that your device gets drained quickly, and this experience is not what we expect from our customers. Samsung understands how important it is to enjoy using your device without worrying about its battery life.
Please click the link to help you troubleshoot and enhance your device's battery life:
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
You may also click this link to keep your Samsung smartwatch running in top shape. Just click the "Increase battery life" section for some steps:
https://www.samsung.com/us/support/answer/ANS00078033/
Should you encounter the same issue, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Reference Number: 1144414669
Thank you for choosing Samsung. Have a great day!
^Chrystel
Nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good was gifted to firefly sand they would be happy with it.
I would recommend this to a friend- Cons mentioned:Battery life
Don't bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery was bad. It wouldn't even last me the 24hrs.
No, I would not recommend this to a friend Works fine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would prefer a square design like apple over the round one.
No, I would not recommend this to a friendSamsung watch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good.fit got it for my gf for christmas she was happy
I would recommend this to a friendGalaxy Watch
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this watch. It is my wifes 2nd galaxy watch.
I would recommend this to a friendExcellent condition???? Not really
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Missing wireless charger... No instructions... ????
No, I would not recommend this to a friendGalaxy Watch
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love Love this watch makes working out a breeze!
I would recommend this to a friendWatch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a watch that tells time and it works well but i
No, I would not recommend this to a friendnice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.gave it as a gift. looks very nice. looking forward.
I would recommend this to a friendSamsung Watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great better battery life than the older ones
I would recommend this to a friendGreat and very useful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mother love it she nows uses it to go to the gym
I would recommend this to a friendDont buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well i purchased the watch on April 18, buy the 28th the face of the watch started fadding. Best buy told me to contact samsung. And samsung said there was nothing could do because it was a cosmetic issue. Its crazy how you spend $250 on a watch and it doesnt hold it appeal longer than a month.
No, I would not recommend this to a friendNot super functional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small for mens wrist and bad vision. Not super functional.
No, I would not recommend this to a friendSmart watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I to not good condition can I tern please as soon as possible please thank
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations FitsumB, thanks for taking the opportunity to review your Samsung Galaxy Watch4. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Without having more information available regarding what you may be experiencing with your Galaxy Watch4 and without being able to ask you any follow up questions, I recommend reaching out to Samsung Support when you have the opportunity available. Thank you for being a dedicated Samsung customer. - Debra
Smart watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expect more about it. It so fragile and get dirty easily.
No, I would not recommend this to a friendTerrible watch.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste if money. Quit working within a year. Next time definitely purchasing extended warranty. But should not have to.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Your feedback is appreciated, Russell. We aim to provide our customers with the best possible experience. Samsung offers a limited warranty for manufacturer defects for up to a year after purchase. We also have an additional warranty for eligible devices with Samsung Care+. With a convenient mail-in repair or replacement service, you can back up and running in no time. Please reach out to us at Support so that we can gather more information and look into a resolution for what you are experiencing. -Kelvin