Customer Ratings & Reviews
- Model:
- SM-R860NZDAXAA
- SKU:
- 6464604
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Durability
Rating 4.6 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Watch4 Aluminum Smartwatch 40mm BT for its ease of use, numerous features, and stylish design. Many appreciate the watch's compact size and lightweight feel, along with its ability to track sleep and steps. However, some users express concerns regarding battery life and the limited availability of customizable watch faces. Other issues mentioned include connectivity problems and the unavailability of certain features in some regions.
This summary was generated by AI based on customer reviews.
Not worth the hassle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficulty with the heart rate monitor. Nothing I did allowed it to actually consistently monitor. After researching it, seems this was the case with multiple people with the same model. No solutions provided by Samsung or best buy
No, I would not recommend this to a friendDON'T Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DON'T BUY if you are expecting this to work on iPhone. Earlier Samsung watches used to work with iPhone through their App. Now, they DON'T support iPhones. I purchased and did not use it until after the return policy ran out. Not a good decision.
No, I would not recommend this to a friendYou'll be replacing it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased for my Mom after her Active 2 messed up during the warranty period, she has already had issues with this watch as well. I definitely would not suggest this watch or any other Samsung watch.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a bad watch. Just get an Apple Watch. The is is so bad and feels cheap. Do not buy.
No, I would not recommend this to a friendDidnt hit the bar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so impressed, feels like very cheap watch. Very slow and clumsy to operate the watch. Not pleased with Samsung products so far and still continue to be disappointed.
I would recommend this to a friendWorst watch I ever owned.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disliked this watch from the get go. Took it back. I wanted it to hook to my Motorola phone and so many options wouldn't work. Love my Fitbit Sense so much better.
No, I would not recommend this to a friendNot always correct
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The description said watch was like new, but when I received it was all beat up with an old band
No, I would not recommend this to a friendVery disappointed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not what i wanted. Its just a Bluetooth watch not a mobile watch. I was mad they gave me this with the impression that i could make a call on it like my old one.
No, I would not recommend this to a friendDont buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been delayed for over 2 months and still not have had any contact from best buy. Very disappointed, this was supposed to be a birthday gift for my mother.
No, I would not recommend this to a friendIOS not accepted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with IOS unfortunately but it would be cool if it was!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there BritneyW, thank you for sharing your thoughts with us about the Samsung Galaxy Watch4. We are happy to hear how much you like the features and functionality of this device. Different software developers do work independently and create programs that are not always compatible with each other. If you are wanting to use a Samsung Galaxy Watch the best way to do so is with a Samsung cellular phone. Thank you for being a Samsung customer. -Elizabeth
Battery backup not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch not having good battery (charge) backup it won't come not for a day.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Karthik, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch4 and Galaxy Watch5 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out the articles titled, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch4's battery. Feel free to contact Samsung Support if you would like any further assistance afterwards. Thank you for being an unwavering Samsung customer. - Debra
It's cute just to wear as a watch and nothing more
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely loved the style of the watch and that was it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy PatriciaA, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We are so happy to hear that you are enjoying the style of the Galay Watch4. Without knowing more details about what you may be experiencing with your Galaxy Watch4, we recommend reaching out to Samsung Support at your earliest convenience for further assistance. Thank you for being a valued Samsung customer. - Debra
broken watch
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used it for less than 1 year and it doesn't open.1 very bad product.
No, I would not recommend this to a friendBasically useless.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dispite using Google software the Galaxy watch 4 supports one app, Google maps. If you use any apps other than Samsung apps this watch is useless.
No, I would not recommend this to a friendWorse model made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.watch is crap don't waste your time buying it. Tried giving it a chance but prefer the watch active2. If i could return it i would.
No, I would not recommend this to a friendbad watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch is garbage too many non working functions
No, I would not recommend this to a friendManufacturers defect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this watch on for maybe 2 hours and the touch screen froze up and after I reset it the buttons froze up to. Had to send it back.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Love it the first year. Then "dead"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it the first year. Then "dead". Got this for my wife. She loved it. Then a month ago, I think from a software update, it will not turn on anymore. Force reset, reset, try charging some more, nothing works. It will not power on. I guess either troubleshoot more or buy a new one.
No, I would not recommend this to a friend Questionable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to reset it and it is still not tracking my sleep. Missing several hours during the night.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't believe reviews this product was supposed pair with both ios and android but it pairs with android only
No, I would not recommend this to a friend