Customer Ratings & Reviews

nice smart watch overall with good look and feel. Bought it as a gift but person was not a much of smart watch user. However, i have used it and it works great.

Thats a great experience..... thanks best buy.....

Great product, I haven’t had issues so far, Samsung always on point and Best Buy always offering great service

I love the look and feel of this watch. It does everything that I thought it would do and more. I love customizing it with personal photos and being able to stop my phone alarm in the morning is awesome as well, LOL!!

My samsung galaxy watch is nice gift that i gave to my husband he was happy.

I really like this watch. Only thing i dont like about it is if i step 20-30 feet away from it, it disconnects from my phone. Besides that i really like it.

Love this watch!! Looks good, does everything I need it for. I use it for the health apps since I have a heart issue i need to monitor. The only thing I wish was different is there are certain apps u cant remove.

Overall, I had a great experience with this product

Samsung Galaxy 4 Watch was one of the best deals I got from Best Buy. It qualifies perfectly for the title "Value for Money". The best affordable gift for young girls on their scholastic achievements.

Great watch and the face is large enough to read and type. The only problem is the battery needs to be recharged everyday. The previous models watch battery lasted at least 48hrs before recharging.

I purchased this watch in September of 2021. From the get go, like others have mentioned, the battery life is poor. Unless you have the watch on Power Saving mode, the battery does not last a full day. I don't sleep with my watch on so I decided to live with this. Fast forward, 8 months later on a Mexico vacation, I'm swimming with this on and the watch stops working. I contact Samsung customer service and told them that I was swimming with it on when it stopped working after they asked, I was told, ok, no worries. Send it in, the repairs are covered under warranty. The customer service experience via text was easy. They sent me a shipping label, the next day the had the watch. I was impressed with this part of the repair process. Then two days later, I receive an email stating that there was water damage which is not covered under warranty and I was being charged $176 for repairs. Did not ask if I was willing to pay for the repairs, just asked to pay for the repairs. Not happening. I'm pretty much paying half of what I originally paid for the watch. Quality on a watch this price should be better. For the record, I have owned an Apple watch and multiple Fitbits. We own a pool and I've swam with those on multiple times, for extended periods of time. Never had a problem and the batteries on both of those would last at least a week before needing a recharge. Samsung NEEDs to do better.

Bought for a family member. She loves it and wears it all the time.

Gifted it to a friend. She loves it. She is so amazed how she can now she phone calls and texts on her watch. And she loves that it can measure steps.. and your heart beat too.

The watch does everything I need it to and then some. The only complaint I have is that when I turn it towards me to read the face sometimes the display doesn't activate. It's only a minor inconvenience.

I had the Samsung watch 2 and this one is a really nice upgrade. The watch faces are more sophisticated and animated and thwre are more options to auto replies to test messages and I like the feeling of the band.

Excellent watch to accompany a Samsung phone. Can't go wrong with the best integration with your Samsung phone. Would highly recommend.

Gery nice samsung watch. Easy to use and looks good.

Had to replace my Samsung Gear fit watch and love this newer version. The face and band were bigger than my previous watch so it took some getting used to. Battery life is great and love the look.

I love the watch. It is so easy to use and there is no way I could ever go back to a regular watch again.

Awesome watch. I bought this for my girlfriend for her early Christmas gift. She absolutely loves it.