Customer Ratings & Reviews
- Model:
- SM-R860NZSAXAA
- SKU:
- 6464606
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Durability
Rating 4.6 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Watch4 Aluminum Smartwatch 40mm BT for its ease of use, numerous features, and stylish design. Many appreciate the watch's compact size and lightweight feel, along with its ability to track sleep and steps. However, some users express concerns regarding battery life and the limited availability of customizable watch faces. Other issues mentioned include connectivity problems and the unavailability of certain features in some regions.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Samsung - Galaxy Watch4 - Gold
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I exchanged this because the battery needed charged twice a day.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Printer, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch4 and the Galaxy Watch4 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out the articles I have linked below titled, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch4's battery. Let us know if you would like any further assistance or if you have any questions for us after reviewing the provided resources by reaching out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
Upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally upgraded my watch after 4 years. I wasnt sure about the rose gold color, but it looks great.
I would recommend this to a friend- Cons mentioned:Battery life
SamsungWatch4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the samsung Watch4 face looks good. The charging was week. I had to continue charging within 24hrs or less. Most of the features I wasn't too impress. I had the Fitbit Versa for several years and I read the review for the Samsung Watch4 and I purchased. 2 weeks later I switched back to the Fitbit Versa4. Much better smartwatch
No, I would not recommend this to a friend - Pros mentioned:Features
A really cool watch
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impress with my purchase and major upgrade from samsung active one. Love the new features
I would recommend this to a friend awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wife loves it. is an awesome color. wife had a 4 year old one and wantes new one for Christmas
I would recommend this to a friend- Pros mentioned:Features
Way better than a Fitbit
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this watch. It looks great and has great features. I've had people compliment me on it.
I would recommend this to a friend - Cons mentioned:Battery life
2nd watch that has issues from here
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd watch I've purchased. The first one lasted about 8 months. Gave it another shot with the Active 4 and I've literally had it 4 months. It will not stay charged but for half a day. Tried resetting, using a different charger and still no luck. They always mess up after the return period but you never get enough use from them! Calling tech support only runs you in circles with no help. It is ridiculous and the closest best buy is 1hr & 45mins from me. Never again!
No, I would not recommend this to a friend Great watch!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife and she absolutely loves it! She uses it quite a bit for responding to texts and talking on the phone through the watch for quick calls. She loves the fact that she doesn't have to have her phone on her 24/7. She can leave the phone on the charger and the watch easily stays connected no matter where she's at in the house. Despite how often she uses it, the battery life is great.
I would recommend this to a friendNice watch.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch works great! Best buy pricing across the board is higher than you can find the same thing anywhere else. My credit card is the only reason I come back.
I would recommend this to a friend- Pros mentioned:Ease of use
Smart watch.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and worth the money. I am very happy I brought this present for my wife.
I would recommend this to a friend - Cons mentioned:Battery life
Poor Battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first Samsung Galaxy watch I would get at least 3 days on a battery charge. Not sure what happened but now I I have to charge every night.
No, I would not recommend this to a friend - Pros mentioned:Design
Samsun watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no complaints about the item. The battery works well and it has a cool design.
I would recommend this to a friend - Cons mentioned:Battery life
poor battery life
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have other smart watches made by samsung and love them. This watch has poor battery life. Unfortunately we bought 2.
No, I would not recommend this to a friend - Pros mentioned:Features
She loved it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my fiancee and she absolutey loves all the features would highly recommend
I would recommend this to a friend - Cons mentioned:Battery life
Product Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't keep a good charge. I have to charge it daily. I wanted to use it as an alarm, but you can't turn alarm off just snooze so it keeps going off.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Revuew!
Thank you for purchasing Samsung Galaxy Watch4. We sincerely apologize for your concern with regards to its charging as well as the watch's alarm. This link:(https://www.samsung.com/us/support/answer/ANS00088982/) include steps that you can take to improve the charging performance of your Galaxy Watch4.
Another helpful link to help you on how to manage alarms in your watch:
https://www.samsung.com/us/support/answer/ANS00084103/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144160164
Thank you for choosing Samsung!
- Remie
- Cons mentioned:Battery life
Samsung needs to fix the battery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Consistently runs out of battery in about 30 hrs. Huge drawback right there. If this had reasonable battery life I would have given this 5 stars.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Matt!
Thank you for purchasing Samsung Galaxy Watch4 and leaving your review. We genuinely appreciate your taking the time to let us know of your concern about your device. We are so sorry that your experience has been less than ideal. Let me help. Here's a troubleshooting link on how to increase battery life on your Samsung smartwatch:
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144327275
Thank you for choosing Samsung!
-Remie
Wished it was better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good watch with many things you can do on it. Wish the battery was good like Samsung phones that it could last a couple of days, have to charge it every night before going to sleep.
I would recommend this to a friendLimited worldwide features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spend a lot of time in Morocco, which is where I’m trying to set it up. Samsung told me some of the features can’t be used outside of the USA, specifically the EKG. Just purchased and will update later
No, I would not recommend this to a friendFall protection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hope this will provide the right kind of stats for my wife and a safety major in case of fall.
I would recommend this to a friend- Cons mentioned:Battery life
Nice Watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints so far other than i wish it had longer battery life. I'm not used to having to charge every day.
I would recommend this to a friend