Customer Ratings & Reviews
- Model:
- SM-R860NZSAXAA
- SKU:
- 6464606
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Durability
Rating 4.6 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Watch4 Aluminum Smartwatch 40mm BT for its ease of use, numerous features, and stylish design. Many appreciate the watch's compact size and lightweight feel, along with its ability to track sleep and steps. However, some users express concerns regarding battery life and the limited availability of customizable watch faces. Other issues mentioned include connectivity problems and the unavailability of certain features in some regions.
This summary was generated by AI based on customer reviews.
Love love my galaxy watch. Wear it everyday.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this watch. I would purchase again. I love the difference face features and the fact that it counts your strps and also monitors your blood pressure and sleep.
I would recommend this to a friendThis watch improved my life for the better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am more aware of my level of activity and its helped me be more responsive and social. Its really helping me get my life back together after a pretty depressive episode
I would recommend this to a friendSamsung watch
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy using this watch is a beautiful watch and batery stay longer.
I would recommend this to a frienda worthwhile watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its been a few weeks since I have bought my watch, tracks my fitness activity and daily footsteps, also to mention that it pairs easily to my pixel 5. Definitely a good pickup when on sale.
I would recommend this to a friendGood product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I haven’t had issues so far, Samsung always on point and Best Buy always offering great service
I would recommend this to a friendGreat watch!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I switched from apple watch and an iphone to this watch and a galaxy phone. I love this watch and the features it has!
I would recommend this to a friendHappy mom; I’m happy for her!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom loves it! She wanted a watch to text and not have to pay an additional phone bill so this works great via Bluetooth. No complaints!
I would recommend this to a friendNice Watch!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how this watch integrates with my phone. It is easy to use and has goid battery life.
I would recommend this to a friend- Cons mentioned:Battery life
Poor battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a loyal Samsung electronic customer for many years. I own almost everything that make. I got this watch for my wife and she loves the smartwatch features. The biggest negative for me is the battery life on this new of the box watch. Very disappointing battery life. I may be exchanging it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Taino1361, thank you for reaching out to share your thoughts on the Galaxy Watch4. We appreciate hearing from our customers and value your insights. The Galaxy Watch4 comes with a built-in blood oxygen measurement feature that allows you to monitor the oxygen levels in your bloodstream at any time. Oxygen saturation is directly related to physical performance, so keeping an eye on your blood oxygen levels can help you maintain your overall health. Additionally, the watch is equipped with the Samsung BioActive Sensor, which can measure your ECG in real time. This allows you to monitor and check for abnormal heart rate and rhythm, and you can easily share this data with a compatible Galaxy phone. We understand the importance of having a durable battery so that you can enjoy these features. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. If your watch is paired with a Samsung phone, you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Sometimes apps may have a bug that causes them to use excessive battery, so make sure all your apps are up to date for the best performance. Also, make sure to update your watch's software as well. If this continues to be your experience, please reach out to us at Support so that we can look into what may be causing this. -Kelvin
- Cons mentioned:Battery life
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch appearance is nice. Thats about it. The first thing youll notice is the app assocaited with the watch is very lacking. Any fitness information you want to get is supposedly on the watch - though I couldnt find it. Unlike the Garmin, there is no useful information in the app. The 2nd thing youll notice is how fast the battery dies. All literature says it lasts 2 days (which is still VERY short!) but it barely gets through a day. If you take all of the apps off and dont use it for anything but telling time, maybe then it might last 2 days. There arent many android options for smart watches with music or talk ability, but this one certainly isnt it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DebbieG!
Thank you for reaching out. We apologize for the inconvenience of your recent experience with our Galaxy Watch 4, as you couldn't locate the fitness information you need, and the battery life gets drained quickly. We understand how important it is to enjoy using your device and getting the information you need.
Kindly click this link to help you set up the Samsung health Monitor App:
https://www.samsung.com/us/support/answer/ANS00087702/
You may also watch our youtube video on how to set up and use the Samsung Health on your watch:
https://www.youtube.com/watch?v=qW5E9RilywU
Please click on this link to help you with your fitness concern: Just click the "Set up and view steps on your watch" section for somes steps:
https://www.samsung.com/us/support/answer/ANS00080925/
Reduced battery life on your Samsung smartwatch:
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Keep your smartwatch running in top shape. Just click the "Increase battery life" section for some steps:
https://www.samsung.com/us/support/answer/ANS00078033/
Should you encounter the same issue, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Reference Number: 1144166030
Thank you for choosing Samsung. Have a great day!
^Chrystel
No problems here, wife loves the coloy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent had a problem with the battery life or the functions. Wristband is flexible and tightened up well. Takes a while to get use to the size but works perfectly.
I would recommend this to a friendPERFECT
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JUST PERFECT FOR MY WIFE. DOES WHAT SHE WAS LOOKING FOR, STYLISH AND COMFORTABLE,
I would recommend this to a friendLove it ❤️
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this watch got this watch after my fossil watch stop working (after 4yrs) I've been in the pool in the beach with it I can talk and text with n im always loosing my phone since i have it on silent most of the time
I would recommend this to a friendBest performance watch
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing watch , best performance watch, i would highly recommended
I would recommend this to a friendNice watch
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome watch. I bought this for my girlfriend for her early Christmas gift. She absolutely loves it.
I would recommend this to a friendGreat Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item gives me more value for my money with all the features it offers
I would recommend this to a friendGreat as usual
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for a watch the my daughter drowned. Loce the Samsung watches and how they link with Samsung phones and the fitness tracking.
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new watch! Upgraded from the galaxy active 2 which I wore since its release in 2019. I love samsung watches and won't wear anything else.
I would recommend this to a friendHappy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the watch. It is so easy to use and there is no way I could ever go back to a regular watch again.
I would recommend this to a friendGreat device
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Father’s Day gift for my dad. He Wears it everyday now.
I would recommend this to a friend