Customer Ratings & Reviews
- Model:
- SM-R860NZSAXAA
- |
- SKU:
- 6464606
Customer reviews
Rating 4.6 out of 5 stars with 4238 reviews
(4,238 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Watch4 Aluminum Smartwatch 40mm BT for its ease of use, numerous features, and stylish design. Many appreciate the watch's compact size and lightweight feel, along with its ability to track sleep and steps. However, some users express concerns regarding battery life and the limited availability of customizable watch faces. Other issues mentioned include connectivity problems and the unavailability of certain features in some regions.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Rated 2 out of 5 stars
Terrible version
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger life is terrible. Scratches very easily. Band stretches. Worst watch ive had
This review is from Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Gold
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations LindsayM, thanks for taking the opportunity to review your Samsung Galaxy Watch4. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch4 and the Galaxy Watch5 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch4's battery's life. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a dedicated Samsung customer. - Debra
- Cons mentioned:Battery life
Rated 5 out of 5 stars
Galaxy 4 watch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to this from the Active 2 model. Wife loves the added features of the Galaxy 4. Only complaint is battery life could be better.
This review is from Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Black
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Skip the Galaxy 4 Watch
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the product only lasted a little over a year. It's not damaged but it's stuck on an orange screen. A quick google search showed this is a common issue with this device. $150 for a watch that lasted 19 months is insane
This review is from Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Gold
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there KaranH, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. We would love to be able to assist you with what you may be experiencing with your device, however, we need more details than we currently have available. When you have the opportunity available, please reach out to Samsung Support for further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra
Rated 4 out of 5 stars
Informational time piece!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and gives me good information to me.
This review is from Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Black
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Thank you Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am upgrading from a galaxy watch active 2. This watch is pretty much an upgrade.
This review is from Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Gold
I would recommend this to a friend Rated 4 out of 5 stars
Good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it works great what I wanted it for.
This review is from Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Black
I would recommend this to a friendRated 5 out of 5 stars
Superb Smartwatch. ONLY one you need.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this watch! It connects to my phone, and makes my life so much easier. I dont jave to have my phone in my hsnd all the time, and never miss any alerts lr anyone trying to reach me. The 4 is perfect; domt waste the extta money on the 5.
This review is from Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Gold
I would recommend this to a friend- Pros mentioned:DesignCons mentioned:Battery life
Rated 3 out of 5 stars
Great watch but a little underwhelming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been anxiously waiting for this watch! I have owned the 1st generation Galaxy active watch for over two years and it held up amazing over time (picture shows Galaxy 1 and 4 next to each other). I was ready to upgrade and was excited about some of the new features on the Galaxy 4 like body composition, ECG, better sleep tracking. That is why I am SUPER disappointed to find out that you need a galaxy phone to use the ECG. This info was pretty difficult to find without reading the fine print. This watch would have been 5 stars if it weren't for that and the fact that I'm generally underwhelmed by the upgrades between Galaxy 1 and 4. That being said, the watch looks great and functions very well just like the galaxy 1. The good: -sleek, beautiful design with nice materials -lighter, more low-profile, and more comfortable than the galaxy active 1 -watch strap quality has greatly improved since galaxy active 1 -display looks great -body composition measurement a plus The not so good: -ECG not accessible unless you have a galaxy phone - honestly unacceptable! -not a huge improvement with battery life (lasts about a day). Wish there was a faster charge as well -overall not blown away by the differences between galaxy 1 and 4. Wish there was something that wow'd me a bit more
This review is from Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Gold
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, Melissa. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great my wife loves it ez to work with.. .
This review is from Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Gold
I would recommend this to a friend Rated 5 out of 5 stars
The wife loves it!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this watch for my wife and she loves it! She uses it all the time, everywhere we go the watch can not stay behind! lol Battery life is great, I'm in charge of charging it while the wife sleeps. (gaming life)
This review is from Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Gold
I would recommend this to a friendRated 5 out of 5 stars
Galaxy watch 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good watch at great price , sleek and sturdy! Best Buy from Best Buy
This review is from Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Black
I would recommend this to a friendRated 5 out of 5 stars
Watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must upgrade that you will know that you dont need another watch
This review is from Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Gold
I would recommend this to a friendRated 1 out of 5 stars
Nice watch bad conditions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, it was an open box, but the conditions were terrible. A lot of scratches, especially on the watch's body (silver piece). The gyroscope is not working properly either.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you reaching out to us, Leosrs. Your feedback is invaluable to us as we continue to make improvements. Track your fitness progress with our first smartwatch, which conveniently measures body composition. You can monitor your body fat percentage, skeletal muscle, body water percentage, and more to help you achieve your goals. The Samsung BioActive Sensor, combined with our fastest chip, brings the biggest innovation yet to the Galaxy Watch. We hate to see that you noticed some scratches as well as your gyroscope not working properly. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Please reach out to us at Support so that we can gather some additional information to further assist you with this. We look forward to hearing from you! -Kelvin
- Pros mentioned:Design, Sleep trackingCons mentioned:Battery life
Rated 4 out of 5 stars
Better than I hoped
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very first smart watch, only wanted to track my sleep as I'm not that active and thought it would be nice to have texts and calls come to my watch. Battery life was awful first few days so was planning to return it, but then read some reviews and looking around for competing products, it appears this watch was highly rated by users and now wearing it daily, it does so much more than what I thought. Alerts if I haven't moved in a bit to remind me. water rolls right off and its bone dry while swimming, wasn't expecting that. Now I have learned to charge it and getting about 1.5 to 2 days. no problem charging at night except i wear it for sleep tracker and that has been accurate as I use a cpap and have tried it with and without my cpap use and it shows differences. It displays calendar meetings from both my google and work as those are sync'd, pretty much anything on my phone tied to the app is also on my watch. checks heart rhythm and beats per minute, does breathing exercises, outstanding apps to compliment its usability. Now for me, its my first and cant compare if others are better I just know it had much more that I sue then what I thought it would and those of you reading this that had other smartwatches, well, you may know the difference. I plan to keep it. its sharp looking and has worked well. its nice to see a text or call come in while driving or working without grabbing for my phone. If not for the battery life, I would have given 5 stars.
This review is from Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Black
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Battery life
Rated 4 out of 5 stars
Nice watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok so the watch i love, fits right on my small wrist. But the battery sucks big time, i have to charge it early in the morning to last my 8 hr shift...then in the afternoon after work to last the night. Also you have to download different apps to use the features oye ve...if you dont mind constantly charging your watch then this is for you. My garmin watch battery would last 3 to 4 days before charging.
This review is from Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Black
I would recommend this to a friend - Pros mentioned:Sleep trackingCons mentioned:Battery life, Blood pressure
Rated 4 out of 5 stars
Worth the upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comparing to the original galaxy watch 42mm to the new galaxy 4 40mm. Looks: I like this one alot, it doesnt have a bezel so it is not as bulky plus i down sized too. I feel the bezel kind of protected the screen more. It reminds me of the smoothness the apple watches have. I have it in black which goes well with everything. Features Its a completely different software. Uses the playstore for apps which is a huge change n i feel it kind of limits yet expands what your able to do. I'd definitely like to see more app options. Pulling up the apps kind of has the same look as apple watches which is nicer then turning the bezel through each app. Health Still uses Samsung health. Now has the ekg (only reads afib or normal sinus, nothing else). Sleep tracking is more advanced, will record heart rate and O2 while sleeping. Very on point with sleep times. Has the ability to do blood pressure but its not allowed in the US yet so that Feature isnt actually on there unfortunately. Battery life isn't too bad, nothing to complain about but maybe not as long as the old one. This last about a day (24hrs)..maybe more or less depending on settings. All in all, i am happy with the upgrade. Looking forward to hopefully more apps to be accessible.
This review is from Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Black
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Battery life
Rated 5 out of 5 stars
Good upgrade
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good watch. I upgraded from a galaxy active 2. My only complaint about this is needing to charge it nightly, my active 2 I could charge every other night. But other than that, I love the upgrade. Its easier to use and has more options for me to utilize. I wasn't able to utilize much on my active 2, even with the bigger screen. If you touched anything close to the edge it wouldn't compute, but this new one works very well! I can actually use the calculator and texting features and I notice it counts my steps more accurately too.
This review is from Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Black
I would recommend this to a friend - Pros mentioned:DesignCons mentioned:Battery life
Rated 4 out of 5 stars
Not the best Battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Galaxy Watch 4 is a feature-rich and stylish smartwatch that brings a host of capabilities to your wrist, but it comes with a couple of noteworthy considerations. Let's dive into the positives first. First and foremost, the design of the Galaxy Watch 4 is eye-catching, blending a sleek aesthetic with a comfortable fit. The rotating bezel, a signature feature in Samsung's smartwatches, adds a tactile and intuitive element to navigation, enhancing the overall user experience. The AMOLED display is vibrant and sharp, providing clear visibility even in various lighting conditions. The health and fitness tracking features on the Galaxy Watch 4 are robust and comprehensive. From heart rate monitoring to sleep tracking, the watch offers valuable insights into your well-being. The inclusion of advanced fitness metrics and a variety of workout modes makes it a suitable companion for users with an active lifestyle. However, one notable drawback is the battery life. While the Galaxy Watch 4 provides a decent runtime on a single charge, it falls short compared to some competitors in the smartwatch market. Heavy usage, especially with features like continuous heart rate monitoring and GPS tracking, may necessitate more frequent charging, which could be a concern for users who prefer a longer battery life. Another limitation worth mentioning is the lack of seamless integration with tablets. While the Galaxy Watch 4 excels in pairing with smartphones, its compatibility with tablets is limited. This could be inconvenient for users who rely on a tablet as their primary device, as they may miss out on certain features or fail to enjoy a fully synchronized experience between devices. In conclusion, the Samsung Galaxy Watch 4 is a standout smartwatch with an attractive design and impressive health-tracking capabilities. However, potential buyers should consider their priorities, especially regarding battery life and tablet compatibility. If these factors align with your preferences and usage patterns, the Galaxy Watch 4 remains a strong contender in the competitive smartwatch market.
This review is from Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Gold
I would recommend this to a friend - Pros mentioned:Design, Sleep trackingCons mentioned:Battery life
Rated 5 out of 5 stars
Excellent tool for everyday goals
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch has helped me better understand what I need to do to improve myself. I have been able to keep track of my sleep, exercise, and even set reminders so I don't forget my medicine like I usually do. It is a nice, slim design that doesn't feel bulky or awkward on my small wrist. The only downside is the battery life, as I need to charge it at least once every 24-48 hours compared to the days long battery life of similar products. Overall, it has been a positive addition to my daily routine. I wish it had support for other apps (Google Assistant, notifications for other apps, etc) but it is a newer model so hopefully that support will roll out soon.
I would recommend this to a friend - Cons mentioned:Battery life, Watch faces
Rated 5 out of 5 stars
Excellent watch mediocre battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to get this as an opened box in excellent condition. It was in pristine condition I believe the person returned it because of the watch band. It is unusual way to secure it, the end of the strap gets tucked in under the band itself. That did feel a little awkward but eventually i got used to it. Now the watch itself is an amazing piece of technology. the watch face is bright and very responsive. Several different faces to download and customize. Linking the watch to your phone is easy. Checking texts on the watch is cool answering calls is even cooler lol. Not something I would do all the time only if I cant take out my phone. Don't really use any of the exercising apps, did try them once or twice seem pretty accurate. I mainly use the step counter....now that does seem to be a little off here and there. Now there is an ECG to monitor your heart health to really use it you need to install Samsung Health Monitor on you phone but to get it you do have to have a Samsung phone. Which I do not have lol so I couldn't use it. Now if you are looking for a watch that will last for days on a single charge this is not it. You will have to charge it every day or every other day depending on how much you use it. I mainly use it as a normal watch with once in a while checking texts or looking to see who is calling me at the end of the day for me its at 55-66% now I know this is probably be a deal breaker for most but if you dont mind the short batterry life it's an amazing smartwatch.
This review is from Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Black
I would recommend this to a friend








