Customer Ratings & Reviews
- Model:
- SM-R865UZSAXAA
- SKU:
- 6464611
Rating by feature
- Battery Life
Rating 3.6 out of 5 stars
- Durability
Rating 4.4 out of 5 stars
- Comfort
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Galaxy Watch4's comfort, design, price, LTE connectivity, and user-friendly interface. They appreciate its health monitoring capabilities and consider it a great gift option. However, customers are negative about its battery life, with many expressing frustration about its short duration. Some also find the watch's size to be too small and mention occasional overheating issues. There is also a learning curve associated with using the watch.
This summary was generated by AI based on customer reviews.
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new watch it is so beautiful worth every penny.
I would recommend this to a friendGreat watch!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my wife for Christmas She loves it!!
I would recommend this to a friendS4 gear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it better then then 3 really pleased over all
I would recommend this to a friendSo useful and easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch, I highly recommend it. Easy to navigate
I would recommend this to a friendGreat buy when on sale
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch just what I needed highly recommended.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my watch... excellent, comfort, love it period.
I would recommend this to a friendNot good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. It’s not even turn on . Customer service people also tried.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Poor battery life
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I assumed that either I was dealing with a defective watch or that the watch was misconfigured, but a web search revealed that many users were having a similar or even worse experience, and that though Samsung is aware of the problem and has released a set of recommenced configuration choices to improve battery life specifically to address the Watch 4 issues, for many users battery life still remains abysmal.
No, I would not recommend this to a friend Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could be better, sometimes when trying to navigate by swiping- you have to start from home, then get where you want from home.
I would recommend this to a friend- Cons mentioned:Battery life
Worst of all galaxy watches ever n
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not happy at all with this watch had the galaxy watch active 2 before this one no issues at all battery lasted 2 days without charging I wish to returned and repurchase the old one I been owning all the galaxy watches from the gear up to the latest 4 my husband always keeps upgrading me the newest Samsung watch. I received for Christmas 2021.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nency, thank you for sharing your experience regarding the battery not lasting as long as before. I sincerely apologize for the inconvenience this has caused you. It is wonderful to know you have been an avid fan and collector of the Galaxy watches. Here is a link that can help improve the battery to last longer.
Reduced battery life on your Samsung smartwatch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number: 1144153700
Have a great day.
^Charles
- Cons mentioned:Battery life
Samsung watch 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery doesn't last 8 hours and with very little use.also will not sync up with phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Robertw,
Thank you for bringing this to our attention. We sincerely apologize that your watch's battery life is poor, and it will not sync up with your phone. I understand how essential this is to have your Galaxy Watch 4 working properly and not worry about its battery life.
Please click this link below to an article about "Samsung smartwatch will not connect to a phone":
https://www.samsung.com/us/support/troubleshooting/TSG01003238/#:~:text=If%20your%20watch%20will%20not,app%20and%20unpair%20your%20watch.
Also, visit this link for a troubleshooting guide with your battery life:
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Here's another link to increase the battery shelf life of your watch under "Increase battery life":
https://www.samsung.com/us/support/answer/ANS00078033/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144209148
Thank you for choosing Samsung. Have a great day!
^Chrystel
- Cons mentioned:Battery life
Buy a Fitbit instead
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst waste of money, this watch doesn't hold a charge, 6+ hrs tops, you cant use the features on the watch becuse the battery will only last 3 hrs. I love all Samsung but this is trash.
No, I would not recommend this to a friend Disapppointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not give you Gmail. Very disappointed. Callers cannot hear clearly without putting closer to mouths.
No, I would not recommend this to a friend- Pros mentioned:Design
Not great experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch is a beautiful slim design that we liked, but it overheated with light minimal use after 2 days of use. I returned it after it overheated because it really shouldn’t have and my Apple Watch has never once overheated.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Defective battery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was defective. I had to charge it 3 times in 24 hours. I returned it. Very disappointed.
No, I would not recommend this to a friend Big disappointment again!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has poor quality for using as phone. Sleep function is worthless. No manual or tech support that is helpful.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there. We understand how frustrating this may be for you. I have included a link to the User Manual for the Galaxy Watch4 below. We would love to get more information regarding your sleep function and phone issues. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). Thank you for taking the time to leave this review. ^Kayla
https://downloadcenter.samsung.com/content/UM/201910/20191015062750718/WEA_SM-R82X_R83X_Watch_Active2_EN_UM_091619_FINAL_AC.pdf
Frustrated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps saying won't connect to Verizon because it is incompatible may have to return it.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Waste of money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't love the watch so far, but it doesn't hold a charge long enough to do much with it anyway.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Don't waste your money older version better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase ever only says charged 3 or 4 hours. Older versions are better
No, I would not recommend this to a friend - Cons mentioned:Battery life
No lo recomiendo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Se sobrecalienta, la carga sólo dura unas 4 horas, se bloquea con facilidad
No, I would not recommend this to a friend