Customer Ratings & Reviews
- Model:
- SM-R870NZKAXAA
- SKU:
- 6464594
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Durability
Rating 4.6 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Galaxy Watch4 Aluminum Smartwatch 44mm BT for its excellent battery life, ease of use, and impressive features. Many appreciate the watch's design, size, and lightweight feel, along with its ability to track sleep and steps. While some users expressed concerns about the selection of watch faces and the ECG functionality's limitations, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
Gave us an open box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my wife initially went to bestbuy bunker hill to buy her a birthday gift. We bought this watch, and little that we know that the watch which was given to us was an open box even though we paid for the price of the brand new watch. Wife was so upset the she walked it back to the counter and demand ta return. Off note: employees from the bunker hill bestbuy were all not accommodating. We went to katy freeway and bought the watch. Big difference! Staff from katy freeway were all friendly and helpful.
I would recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so disappointed. The watch would not notify my of any messages and it would not recognize wrist movement to come on. I kept having to restart it. I had to return it.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch worked for a while until I updated to the latest Operating System then it blacked out on me can’t get it to turn on at all
No, I would not recommend this to a friendTalk about a headache
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this and was setting up yesterday. The setup was a nightmare. It's not as bad now but I will never buy another.
No, I would not recommend this to a friendI wanted to love it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful watch amazing display but the battery life is absolutely horrible! Within 4 hours it was almost dead. Returned it same day.
No, I would not recommend this to a friendIt works.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch features are fantastic! The battery life is so bad, there is no way you could consistently track your sleep.
No, I would not recommend this to a friendLow battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life for this watch is very very poor i charge it for 6 plus hours and be fully carge and down to 20% in 4 hours
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Elon!
Thank you so much for reaching out. We are sorry if your Galaxy Watch 4 has a poor shelf life. Samsung understands how it is essential to use your watch without worrying about its battery life.
Please click on this link for the troubleshooting guide:
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Also, please go to this link to help you with your concern. Just toggle and click the "Increase battery life" section for steps:
https://www.samsung.com/us/support/answer/ANS00078033/
Should you need further assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Reference Number: 1144183351
Thank you for choosing Samsung. Have a great day!
^Chrystel
Does not meet minimum expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am thoroughly disappointed with the purchase. The battery life is 'Very poor'. I have very limited apps installed - standard Samsung apps that come along with the watch, calls and message alerts only. Still the battery lasts just about two days. This is the status during the first 15 days of the purchase, and it will certainly slow down going forward.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sri6,
Thank you for bringing this to our attention. We are sorry for the inconvenience this has caused you, as your device experiences poor battery performance. I know how disappointing it can be when the shelf life is affected. Please know that we are continuously improving our services, and your feedback is vital to that process. To help you with this, I am providing these links below to guide you on the issue.
Kindly visit this link to an article under the "Increase Battery Life" section:
https://www.samsung.com/us/support/answer/ANS00078033/
Another is for a troubleshooting guide about "Reduced Battery Life on your Samsung SmartWatch":
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144505410
Thank you for choosing Samsung. Have a great day!
^Chrystel
Battery is very poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor battery. You have repair battery. It’s good watch but the problem is battery
No, I would not recommend this to a friendFaulty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it. Faulty. Random reboots and battery life didn't last a day
No, I would not recommend this to a friendSamsung Watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch broker and does not hold a charge. Will not turn on and continuosly resets.
No, I would not recommend this to a friendAbsolutely horrible battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life on this watch is absolutely the worst battery life I've ever experienced with a smartwatch. I promptly returned it and went with a cheaper Amazfit Rex smartwatch and now I go days or even a week between charges. If I could give this product a zero, I would.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Angelus. I don't want to see you go. You are a valued member of the Samsung family and your experience matters to me! Thank you for taking the time to share that experience. Samsung is continually improving its products and services, and your feedback is vital to that process. I hope to have another opportunity to show you how great our support can be! ^Kayla
Broken time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was missing the charger cord. Had to trade it out. So did not get to use this one.
No, I would not recommend this to a friendBad battery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad battery life cannot sustain one whole day
No, I would not recommend this to a friendLate Delivery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered My watch with 2 day delivery and took 11 days off.
I would recommend this to a friendGarbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd Galaxy Watch4 i've had in two days and can't get either past the welcome screen and getting help from Samsung is impossible and a huge waste of time. Ridiculous
No, I would not recommend this to a friendwatch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took this back. Was not allowed to look at before I bought it. Sales lady said it was for a woman. I didn't know anything about the size. It was way to big for me.
No, I would not recommend this to a friendIt sucks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t pair to my phone after several attempts just wont budge did a reset on brand new phone and nothing thats why I hate Samsung apple is much better
No, I would not recommend this to a friendHate this watch .....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate it , battery is awful i have to charge it every night unless i turn the internet off ...i wish i would have returned it and went back to the fitbit ....
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Becky,
Thank you for bringing this to our attention. We are sorry for the inconvenience this has caused you, as your device experiences poor battery performance. I know how disappointing it can be when the shelf life is affected. Please know that we are continuously improving our services, and your feedback is vital to that process. To help you with this, I am providing these links below to guide you on the issue.
Kindly visit this link to an article under the "Increase Battery Life" section:
https://www.samsung.com/us/support/answer/ANS00078033/
Another is for a troubleshooting guide about "Reduced Battery Life on your Samsung SmartWatch":
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144505645
Thank you for choosing Samsung. Have a great day!
^Chrystel
Didnt live up to expectations
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the watch but couldn't get price matched and it arrived later than promised when ordered so couldn't get to recipient on time...had to purchase elsewhere...
No, I would not recommend this to a friend