Customer Ratings & Reviews
- Model:
- SM-R880NZKAXAA
- |
- SKU:
- 6464595
Customer reviews
Rating 4.4 out of 5 stars with 848 reviews
(848 customer reviews)Rating by feature
- Battery Life3.9
Rating 3.9 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Galaxy Watch4 Classic's stylish design, ease of use, and comprehensive health tracking features. However, they express concerns about its battery life, which some say lasts only about ten hours. Other common complaints include discomfort with the watch band and limited watch face options.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Yet another of so many Samsung fails.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You would think that a vendor made always on display feature would, you know ... work. But Samsung continues to impress me with unrelenting fail after fail.
This review is from Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 42mm BT - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Can’t stream with Apple only Android
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to stream music but not compatible with Apple OS like the galaxy 3 was. Disappointing but exchanged for garmin which works great
This review is from Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 42mm BT - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Had to return. Doesn’t work with apple.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Figured this would work with an iPhone, even if just for alerts, but I was wrong. They stopped supporting this with the iPhones.
This review is from Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 42mm BT - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch already stopped working. This is not ok by any means.
This review is from Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 42mm BT - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Thumbs down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work right so wasn’t happy haven’t had a chance to return yet
This review is from Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 42mm BT - Silver
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi John!
Thank you for bringing this to our attention. I understand how frustrating it can be when expectations don't quite meet. We would like to look into any issues you may be having with your Samsung Galaxy Watch4 Classic. We want to check several essential things to ensure you get the best experience.
Please get in touch with us via one of the following options:
1. Customer Service Hotline: 1-800-726-7864.
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
4. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144175270
We hope to regain you as our customer.
- Remie
Rated 1 out of 5 stars
Not so cute
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too big, not designed for little wrists. It’s cute tho
No, I would not recommend this to a friendRated 1 out of 5 stars
Classic 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best watch …but only goes with Samsung not good with iPhone !
This review is from Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 42mm BT - Silver
I would recommend this to a friendBrand response from Samsung
Posted .Hi Viral!
Thank you for sharing your experience with us. Thank you for loving the product despite the issue you're having, which is that your Galaxy Watch4 Classic won't connect to an iPhone. Please know that we are looking into this one, and we want to make sure that we will take care of this. We apologize; the Galaxy Watch4 and Galaxy Watch4 Classic are not compatible with iOS devices.
For your reference, you may access this link about "Samsung Smart Watch and Phone Compatibility": https://www.samsung.com/us/support/answer/ANS00082502/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144357232
Have a great day.
Melardo
Rated 1 out of 5 stars
Galaxy watch 4 Classic does not work with I phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Galaxy Watch 4 classic does not work with I phone.
No, I would not recommend this to a friendRated 1 out of 5 stars
Galaxy watch 4 Classic does not work with I phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Galaxy watch 4 Classic does not work with I phone.
This review is from Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 42mm BT - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had item in stock worker was very helpful with selection
I would recommend this to a friend- Cons mentioned:Battery life
Rated 3 out of 5 stars
Okay watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good watch for a while. Battery life doesn't last after about a year.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch. Absolutely love it. Clear and crisp display. Easy to use.
I would recommend this to a friend Rated 5 out of 5 stars
Love my Samsung Galaxy watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this watch. I have so many options like a health monitor and it counts my steps
This review is from Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 42mm BT - Silver
I would recommend this to a friendRated 5 out of 5 stars
Best Android Watch Yet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The other reviewers clearly do not know how to use the watch. Notifications for apps need to be turned on seperately from the phone and you can litterally put any face you want on the watch using Facer or another watch face app. This is by far the best Android watch to hit the market yet. The joining of Tizen and Wear OS is a perfect balance for Samsung features with Google Play applications. The only disappointment I have is the lack of the Google Assistant which I hope will be updated in future.
This review is from Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 42mm BT - Silver
I would recommend this to a friend- Cons mentioned:Battery life
Rated 5 out of 5 stars
I think it's great...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This watch does a lot so I can understand battery life being less than ideal, but I can get about a day and a half on a charge, which works fine for me; I just charge it when I go to bed. My body composition measurement seems a bit off but I don't really care about that bit of info anyway. I've seen others with more accurate readings on their Watch 4's so I'm not marking it down as a whole because it probably is just user error on my end. Anyways, it feels solid, it looks great, and the display is very nice.
I would recommend this to a friend Rated 4 out of 5 stars
Little helper
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The step tracker works phenomenal to keep track of your progress the functions and apps also phenomenal
I would recommend this to a friend- Cons mentioned:Battery life, Watch band
Rated 2 out of 5 stars
Good watch, wrist band is not its equal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having owned and been satisfied with a Watch 3 for 5 or 6 years, I elected to get a Watch 4 when the battery in the 3 at last became unreliable. The watch itself is good. The charging disk is a change from the cradle which had a removable USB but it travels nicer,although I worry the permanent wire connection may break easier. What appalled me though was the wrist band, and is the reason this watch is going back to the store. Its not a Brietling, but its a higher end watch, you pay a few bucks for it, and I was shocked at what a cheap plastic synthetic yucky weird colored band it came with. My bad in some ways, I shoulda asked more questions. My 3 had a nice professional black leather band, this band is a complete embarassment and I wont be seen in public with it.
This review is from Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 42mm BT - Silver
No, I would not recommend this to a friend - Pros mentioned:SizeCons mentioned:Battery life
Rated 1 out of 5 stars
Nice features, if only the battery would last.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the 42mm version of this because I prefer the look of the smaller size. I've owned the original Galaxy Watch, the Watch 3, and now this, all in the smaller size. The look and feel on this are better than the others. It is also a little lighter and thinner, although not that different from the Watch 3. The big issue is the battery life. I would get about 30 hours on the Watch 3. While that wasn't as good as the original Galaxy Watch, it worked well to be able to use it through the day and then for sleep tracking, then charge it in the morning after exercise while getting ready for the day. This watch is lucky to get 12 hours of battery life. I first tried using it with the exact same setting as I was using on the 3. That meant not using "snore detection," which isn't on the 3, SP02, or stress measurement, but having heart rate measurement on continuous. I also had exercise and sleep detection enabled. After a few days for it to learn my usage patterns, I put the watch on after getting showered and dressed in the morning. With the 3 that would have meant being able to use it until I finished my morning exercise and having about 40-50% battery life left. The 4 was down to about 30% at bed time, and the battery would die some time during the night. I got up and charged it and it said I had 24 hours of life left. Then after a couple of hours I looked and it was down to less than 60%. Next I tried turning off everything that I had been using, leaving them all on manual only. I was never using wifi, Bixby, or GPS on the watch, so those were already off. I turned the brightness down from about 40% to about 25%. The battery life was marginally better, but still wouldn't make it through the night unless I took it off in the evening to recharge it before going to bed. I could use this if I was willing to deal with charging it multiple times a day, but that's either inconvenient, or turn on power saving mode, but then it's not really a smart watch. I ended up returning it. I'll wait to see if the next version is any better. While I'm at it, I also hate the new charging cord that comes with this and came with the Watch 3. The charging stand from the original watch was MUCH better, since you could use any USB cable with it. This has such a short cord that it's almost useless. I don't have any outlets that are close enough to be able to use this to charge the watch where I like to. I ended up getting a double wireless charger with a spot for the watch, but it means buying one more thing that I didn't need since I already had a single wireless charger for my phone.
This review is from Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 42mm BT - Silver
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TubaGuyinPA!
Thank you for purchasing Samsung Galaxy Watch4 Classic and leaving your review. We genuinely appreciate your taking the time to let us know of your concern about your device. We are so sorry that your experience has been less than ideal. Let me help. Here's a troubleshooting link on how to reduce battery life on your Samsung smartwatch:
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Another link on how to keep your Samsung smartwatch running in top shape:
https://www.samsung.com/us/support/answer/ANS00078033/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144281699
Thank you for choosing Samsung!
-Remie
Rated 5 out of 5 stars
Samsung watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great watch. It has many interesting features. I am enjoying it.
This review is from Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 42mm BT - Silver
I would recommend this to a friend- Pros mentioned:Features
Rated 5 out of 5 stars
Smart watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best watch on the market. Would recommend to friends and family
This review is from Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 42mm BT - Silver
I would recommend this to a friend







