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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2548 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Galaxy Watch4 Classic's ease of use, elegant design, and comprehensive features, including its rotating bezel. Many appreciate the watch's size and display quality, while some find the sleep tracking capabilities beneficial. However, a significant number of users express concerns regarding battery life and the comfort of the watch band. Other criticisms include compatibility issues and the weight of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,549 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended. I am pleasantly surprised so far. It has many customization options, shows sleep information, hearth rate, oxygen levels, steps, etc. It appears to have a good sound quality when used as phone. The only downside is the battery life. If you have it constantly synchronizing with your phone, you will need to charge it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch for my husband for Christmas and he says it’s the best watch he’s ever had. The size is perfect the display quality is amazing and it’s everything he needs in a watch. We purchased additional straps from Amazon for rugged weekend outings. I would recommend this for anyone with a Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Galaxy Watch 4 - Very kool watch.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Watch - Got it as a birthday present, liked it so much Ipurchased another to give for a holiday gift. Has alot of fun features and does everything and more than I expected. Looks sharp too. Check to see what size you prefer, 42 or 46. Best buy service and buying experience is always top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very nice quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this watch for my dad on his birthday. Its a nice looking watch and should help him out receiving messages and calls when he does not have his phone with him. Whether he continues to use is it is entirely up to him.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great watch for the price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch itself is amazing. I would like more watch faces, but the overall experience is great. Honestly, for the price its worth it. I plan on using this for years. The battery life is somewhat of an issue, but I work from home so it's not hard to charge the watch while I'm sitting at my desk throughout the day.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Classic watch for a classic guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I treated myself for my birthday, and it's honestly one of the best presents ever to myself. My Gear S was so old its software was outdated and it wasn't working consistently any more. This watch is even better with a lot more features, including being able to reject phone calls and answer text messages. Setup was super easy. I like the size of the classic bezel, the features and the look of this watch is great thats why i went with the silver one. I love how easy it is to switch bands compared to my old gear S and how easy it is to use. It charges quickly and lasts about as long as my phone when I use it. it's battery life for me is good 2 day. The sleep app is interesting, and I also like all the health features. Overall, I love this watch and would recommend it to other's.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great watch.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Galaxy watch for work and it saves me a lot of time, between emails, teams, text and constant phone calls im able to take a quick look and respond or answer without having to physically get my phone out.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Garbage. Purchased two in both are not functional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     Obviously, didn’t realize this beforehand, but these watches are garbage. Known bugs make them unusable within a year. One was unusable with months. One is stuck in a constant reboot. The other just stopped turning on. Samsung Support helped with the first issue (which is frustrating that I had to call support for a $400 watch in the first three months). But even more frustrating that the fix did not last and the watch is now completely unusable. Shame on Samsung. They know of these issues and they continue to push these out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Husband loved this!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my husband, he LOVED it! He wanted a fitness tracker but with his work, we thought this would be extra handy so he could easily see any messages as well. Changed band to black mesh, looks very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice looking and functional

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. Very easy to use and the stats were mostly accurate for running.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great watch, I wish they still included both bands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, it is responsive and the fitness tracking features work well. I wish it had Google Assistant (but that is supposedly coming this year?), and that Samsung would still include both band sizes like they did with previous generations. The included band size is a lot larger than I need. Battery life is just under two days for me.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Best smartwatch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch! I had it a few models ago and its even better! I love this watch even more everyday, more features than other watches and connects so easily to my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Why I returned Samsung Galaxy Watch 4 Classic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy Watch 4 Claccic is of no doubt a good watch. But there are reasons I don't want to keep it. 1. Short battery life. With heart rate monitoring and step counting. It won't last for 24 hours. That is before a sport activity tracking yet. And the charging has to be done through its wireless charging pad. So I have to take it off for charging. That means there will be at least one hour per day I can't wear it. 2. Limited notification support. Notification on the watch is handy. But Galaxy Watch 4 only support the notifications from installed apps. Not any notification fromthe linked cellphone. The Watch app store doesn't have many of the apps used for the phone. 3. It is not compatible with universal wireless charging. 4. The step counting function is actually a arm waving counting. If I walked with waving arms, It would count anything. On the other side, If I sat there just wave my arms, It will count my arm waves as the steps I walked.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S3 frontier battery stopped working due to swollen battery. It was a fantastic watch. Decided to get the newer version. It is very nice although there are many functions I may never use, but I can see where fitness enthusiast's may find useful. So far it's a great watch.

    I would recommend this to a friend
  • Pros mentioned:
    Bezel

    Rated 5 out of 5 stars

    Best smart watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best watch on the market. Keep up with all your social accounts. I had an S2 that lasted 7 years, so i went back to something I new would work and last. This has the rotating bezel that I wanted. Newer one doesn't.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    BEST BUY Ever!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the BEST BUY of my life (get it lol). What doesn't thia watch do. It does everything and then some. Somewhat reminds me of an inspector gagit watch. You can't to wrong with this Samsung watch. The best in the world plus some.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Galaxy Watches get better with time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is thinner than past Galaxy watches and has lots of great options like ECG Monitor, Body composition and many other features. You can customize the watch faces of your choosing. The only drawback is battery life is not great. There are lots of tricks on You Tube Videos to try to fix that.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Watch band

    Rated 4 out of 5 stars

    Good, not great watch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch, surprisingly the band is comfortable without having to replace it. The battery life is subpar in my opinion. I had to tweak a lot of settings but finally got it to last 1.5-2 days on a full charge before it was out of juice. Watch faces are limited as they switched from Galaxy store to play store and the widgets "tiles" with them are limited functionality at times. Integration of google assistant (just download from play store on watch) is very nice and allows me to switch away from bixby which I don't use for anything. Also adding Gboard as the default keyboard is an absolute must. I would recommend for the OS upgrade, play store integration and Google Assistant integration alone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Classic look and feel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the ease of setup and quick paring with my phone. I like the classic look and the ability to have the analog watch face. Was an easy transition from my timex to this new technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch with some great features. Loved it so much.

    I would recommend this to a friend