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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2548 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Galaxy Watch4 Classic's ease of use, elegant design, and comprehensive features, including its rotating bezel. Many appreciate the watch's size and display quality, while some find the sleep tracking capabilities beneficial. However, a significant number of users express concerns regarding battery life and the comfort of the watch band. Other criticisms include compatibility issues and the weight of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,548 reviews
  • Rated 5 out of 5 stars

    Perfect product no complaints

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best watch and ever owned. I’ve taken it into the ocean at the beach. I’ve taken it down waterslides at the water park I’ve taking it into pools. and not once has it messed up I receive perfect phone calls on it. It’s great for keeping up with your heart rate especially during exercises such as swimming running walking just anything you do I definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Heart rate perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this watch with the heart rate feature and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my watch..its like having a laptop attached to my wrist♡

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    GW4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly love everything about this watch besides the battery life. Samsung needs to work on that and this would be the perfect smart watch.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this size for a mens watch. It is perfect for the athlete on your list and it will still look nice with everyday uses.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up and link with Samsung phone. Did have to purchase different band as original was too small for grandson arm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great chunk of technology

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of information on your wrist. This watch caught an irregular heartbeat the other day. I used the EKG function to "run a strip" for my cardiologist. I am so glad that I had that level of technology immediately available. Combine that with blood oxygen levels, stress, body composition, and so much more. Almost for got, it tell the time too.

    I would recommend this to a friend
  • Cons mentioned:
    Watch band

    Rated 2 out of 5 stars

    Be aware (esp. if you have a non-Samsung phone)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't use the ECG feature or purchase some watch faces unless you have a newer Samsung phone. The Samsung and Best Buy sites aren't clear about this. I have a fantastic Non-Samsung phone that gets more security updates (post guidelines prevent me from saying which), which I'm not giving up, so that's a bad choice Samsung. Sleep snoring feature requires you agree to Samsung recording you regardless of the feature being in active use or not. So I don't use it. Oxygen (O2) measurement isn't reliable when compared to an actual oximeter. Turned off GPS. Requires 2 apps to be installed to your phone. One for the watch and one for health. So after 6 years of my old Samsung watch that died and worked with multiple phones, I can take calls and reply to texts using only my watch (if I had to). Bought this scratched as a Best Buy Open Box, and saved a ton (Highly recommended). If I could have found as sweet a deal on a different brand (can't post which), I might have tried that. With some stuff turned off or unusable (IMHO), I get about 2.5 days battery life.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Efef, thank you for bringing this to our attention. I see you are having some concerns with your Galaxy Watch4. I sincerely apologize for the inconvenience especially hearing that it is not compatible with your current device and having some of the features not available for it. Here is a link that you might find helpful.

      Set up your Galaxy Watch4 and use its new features
      https://www.samsung.com/us/support/answer/ANS00089162/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144188783

      Have a great day.

      ^Charles Samsung

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything this watch provides. Only 1 downfall is I have to charge it every 2 days.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best watch I've ever had.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had watch for a few weeks now and I'm so glad i decided to get it. Its easy to connect and set up. Its fun to use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Good size and features. Only con is battery life is about 48 hous so you are charging every other day

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Tom

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this watch and had to return it because the battery kept on dying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bezel

    Rated 5 out of 5 stars

    Ben 10 watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its dope because you can be ben 10, the bezel rotates and it goes hard

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Even better than when I purchased it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. It has a beautiful display and is quite durable. Even better since the updates!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to. Slight upgrade from first galaxy watch. I find I'm not using most of the features but the ones i do use are working great. Quick response, connect to phone easily, looks sharp. Kind of pricey, but i have a galaxy phone so the pairing is great and they run well of each other. I charge every night overnight but could probably get away with one every 36 hours. Full charge from 50% in about 45 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still learning all the functionality. So far I like all that this watch can do. Easy to read display.

    I would recommend this to a friend
  • Cons mentioned:
    Watch band

    Rated 4 out of 5 stars

    Great quality watch with a lot of features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and ok feel. Only thing I don't like about it is the band and the part that holds down each side of band down when buckled on.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value. Battery isnt great but thats it. Id recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very resourceful, easy to learn. Now I can track what I need without pulling out my phone each time.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated from a galaxy watch g1. Love this watch. Battery life i had hoped better, but its the same as my 3 yr old g1. It gets about 1.5 days.

    I would recommend this to a friend