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Customer Ratings & Reviews

$279.99

Customer reviews

Rating 4.6 out of 5 stars with 2132 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Galaxy Watch5 Aluminum Smartwatch 40mm BT favorably for its ease of use, numerous features, and stylish design, with many appreciating its comfortable size. However, a significant drawback reported by users is the battery life, which is considered insufficient by many. Other less frequently cited concerns include the absence of a rotating bezel from previous models and limitations with the ECG functionality for non-Samsung phone users. The watch's sleep and step tracking capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,132 reviews
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Smart watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and beautiful. Very high performance Great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boyfriend loves it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my boyfriend and he loves it. Works great with his phone and he wears it all the time. He works for UPS and hasn’t had any issues with wearing it in all sorts of weather. He’s been using it since December and has had no complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Samsung smart watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not good! But overall it is a good watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Birthday gift for my mom. She loves these size of the watch and she has small wrists but fit her nicely. Not overly big on her wrist. Great for receiving text messages when you cant get to the phone. Overall an awesome watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with this watch it does some amazing things and is so accurate I absolutely love this watch. The battery life is good I get almost 2 days out of it. I only have to charge it once and I'm good to go. Everything that your phone does the watch can do also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung smart watch. There's zero tolerance for cell phone use at my job, so now I dont have to bring out my phone or get off the unit to view text messages or take calls from my family when I'm at work. And the fact that I can talk on my phone is so fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this watch for my mom and she loves it! She has been diagnosed with heart disease. Love the features it has to track her health while I'm not physically there with her. She is not a "techy" person but has adapted to the watch easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the look

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. Upgraded from my original Samsung that was black and not very "feminine" and love this. Use this with all work attire, I can dress up or wear sweats with it. Great for water as I swim 90 mins a day and no problems there. Just wish it recorded steps a little more accurate but otherwise great watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watching is awesome, it does everything I need it today without any issues. I'm a mechanic and wear the watch so I don't have to stop and check my phone all the time for notifications. The diamond glass screen is also super strong a durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product excellent battery life. Great accurate watch pairs perfectly with Samsung

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Open Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one with an "open box" ... so I'm not sure about it's quality. The battery runs out quickly. Ater 100% charged battery in the morning, it's used 75% in one day (be more specific 12 hrs) at night. But for the "open box" price, I guess it's alright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good watch.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the original Galaxy Watch, didn't think I needed a upgrade. Glad I did, with Wear OS, I never take my watch off except to charge it. If your in to Andriod or even Samsung for that matter, this watch is the greatest. Can't wait till the 6 comes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this about a year ago and it has been great no problems. I would recommend this watch to everyone who needs this . Lots of features and waterproof. I am very happy with this watch.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Purchase

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 complaints. does everything its supposed to, great battery life. accurate heart rhythm tests. sends my messages very quickly, no lag with calls. ample accessibility options. nothing i can even come up with to complain about

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a watch thats like a smartphone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom, she loves it, tracks her health and works well with her samsung phone, contacting her is also faster then ever since you can respond to messages on the device, only downside is facebooks messenger not working properly with the watch needs a bigger watch strap however

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery not so good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That olny thing is that battery life is to short i used every day i need to charge daily

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Adriana, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch5. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch5 and the Galaxy Watch4 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch5's battery. Let us know if you have any questions for us afterward or if you would like any further assistance, do not hesitate to reach back out to us. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! It works great and it has a water feature in case you get it wet. I like it for my walking or any excercises as well as for quick calls or replies while i can't get my phone. Most of all though for my walking.it seems accurate and lets me know when Ive reached my goal.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is very nice. I upgraded from the 1st generation Galaxy watch, and this was an amazing update. The watch can make phone calls, answer calls, and serve as a way to communicate during phone calls. It has an improved speech to text feature. The band on this watch is very comfortable. I can actually sleep with the watch and not have issues with my arm at night. This is a huge change for me, because i can take advantage of the sleep tracking freature. I was unable to do this with the 1st generation model, because it was uncomfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch works well like the features and look..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best watches for Android

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most customizable smart watches i have own. Ever since samsung switch to android wear os i have enjoyed the google play store, turn by turn directions with maps and more support for hundreds of apps. I also love how it looks like a watch.

    I would recommend this to a friend