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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2133 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers regard the Galaxy Watch5 Aluminum Smartwatch 40mm BT favorably for its ease of use, numerous features, and stylish design, with many appreciating its comfortable size. However, a significant drawback reported by users is the battery life, which is considered insufficient by many. Other less frequently cited concerns include the absence of a rotating bezel from previous models and limitations with the ECG functionality for non-Samsung phone users. The watch's sleep and step tracking capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,133 reviews
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my wife's old watch due the bezzle coming off. This one is slightly larger but can definitely tell the sxreen is clearer and brighter. Her last one lasted 4 years. Lets see how many we ger out of this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good basic watch, particularly for the price. Syncs well with phone. However, it lacks some of the features that make Apple watches so popular, particularly for older people. There is no fall notification, or constant Afib monitoring. Hope that these features get added soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works very well

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I still have it and it works perfectly. I have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with this upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit of a learning curve coming from a loyal Fitbit user for many years. But am finally learning. It is very comfortable watch and the notifications and alarms are easy to manage. I think the health monitors are going to be very helpful. Overall a nice upgrade from fitbit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch with so many capabilities. I was originally looking ro buy a fitbit because i have such a small wrist but this worked great and the round acreen works better for my wrist size. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My 1st Samsung watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still trying to get used to the watch, it very nice did not think I would like it this big used to having a slim line. The band was not as long as I would like, so I ordered some online, I have a large wrist about 8” or slightly more. I’m old school prefer manuals, I guess will need to go online to see how to retrieve certain info. It’s suppose to automatically capture your exercises, one day it didn’t not sure why. The battery runs down fast, that I’m not used to. I like that I can see the time when I’m outside in the sun and features pertaining to heart . Oh, why can’t they provide an adapter to charge I’m switching between my phone and watch who gets charge first..lol. Overall I’m liking my watch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice works good for now. Battery life could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big face so as I can easily read it. I like all the apps and other assories. So far it had a been a big help. I use the timers quite often at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product excellent battery life. Great accurate watch pairs perfectly with Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life. Not much of a difference between the Samsung watch 4 and watch 5 except for skin temperature reading. I definitely recommend getting the extended warranty just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my watch. It helps me keep track of my activities. It great to get my notifications and it let's me know when my ring door camera is activated so I don't have to keep the volume of my phone on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery not so good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That olny thing is that battery life is to short i used every day i need to charge daily

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Adriana, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch5. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch5 and the Galaxy Watch4 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch5's battery. Let us know if you have any questions for us afterward or if you would like any further assistance, do not hesitate to reach back out to us. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Galaxy watch charging problems

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch worked completely fine for the first 6th months. However now it takes a lot longer to charge up, i dont use it at all for anything else other some contactless payments (frequently not every day though) and logging my steps yet i can figure out why it takes only 12 hours for it be dead even when it is on 100% at the start of the day. Now it wont even charge properly. I put it in charging the whole night and i also made sure it was in the correct position yet it didnt charge at all.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there PurpleWin, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Watch5. We completely understand how valuable your device is to you and the battery is a crucial aspect of this experience. Given the stated time of ownership, we have the Samsung Support Team available to review warranty information for your device, and to help you troubleshoot this matter and come to a resolution. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 4 out of 5 stars

    Neat-O

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch it works great for what I need it for..i only use it to tell time, maybe check the weather and check messages so I don't use most of the other features. But i certainly feel like i can put my phone down and not worry I'll miss a call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the technology you need on your wrist.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife loves this watch, this is her second one. It does more than tell time. It helps with heath, scheduling, security, and also helps her keep track for my Diabetics! Plus a lot more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy! Just do it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch so much! I switched from apple to Samsung and do not regret my decision! This watch is just so beautiful and the features are amazing! So worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Very Smart Investment.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch! The color is just right. I can track my heart rate and blood oxygen levels and steps among other great benefits. It syncs with my Galaxy S21 phone. It is a very smart investment indeed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this beautiful watch for my sister on her birthday. Its perfect on her wrist. The color and size makes it a perfect gift for a woman. I got it at a discounted price. Keep them coming BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around watch.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from the original Galaxy watch to this one and there's a huge difference. I like the new os and how the watch itself using as thick. Bought this for the B/P monitor which has to be side loaded but works pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing for mothers and others alike

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my mother absolutely loves the mother's day gift which the watch was. she uses it everyday charges it during the morning inventory progress at her work. it beeps at her if shes been to inactive

    I would recommend this to a friend