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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.6 out of 5 stars with 2128 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Galaxy Watch5 Aluminum Smartwatch 40mm BT favorably for its ease of use, numerous features, and stylish design, with many appreciating its comfortable size. However, a significant drawback reported by users is the battery life, which is considered insufficient by many. Other less frequently cited concerns include the absence of a rotating bezel from previous models and limitations with the ECG functionality for non-Samsung phone users. The watch's sleep and step tracking capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,129 reviews
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is awesome, the battery last, the watch feels so good in my wrist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch for on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Comfortable to wear. Button layout easy to use. Connects great to my older Samsung 9 plus phone. Lots of options for your unique style of Face screens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From fitbit to samsung, i’m sold!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a gift from my husband to replace my fitbit versa ( which i absolutely loved). i am still learning all of what it can do but so far i’m enjoying the features. Not to mention it is very fashionable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the switched

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my watch. Switched from apple watch to Samsung watch. Best decision ever! Felt like the Samsung watch has more freedom and goes more into depth with it came to health.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great sales service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my father-in-law. He is loving it. It works perfect with his Samsung phone. The sales associate was awesome to help us select this product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life is terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in the battery life. The battery barely lasts 48 hours. My previous Galaxy watch lasted 72 hours. Had I known this I would have just replaced the battery in my old watch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Motorola watch that was a few years. My wife got a Samsung when they came out. I thought it looked a lot faster. I bought the Samsung watch and it is really nice.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    AMAZING

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this watch for my 76 year old grandmother to track her steps and heart rate. She loves it!!! Really good purchase! Shes been playing with it to see all its functions on her own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have other watches, but none like this one, is by far to me the bes one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything it claims to do, and with add-on apps, so much more. This thing is also very reasonably priced (I got it on sale for less than $100)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This perfect one, the battery lasted all day and worked without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't know what to say.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know nothing about this watch but i know about beautiful delivery service of BB. They lost one watch in Manhattan and won't deliver second one. About one month waiting time lost. I will try to buy it may be in another place.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Bad battery?

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7 months in and the battery doesnt last 10 hours anymore. Comfort and long-term use of the band has been fine. No cracks or touch issues.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi FosterJo, thank you for your feedback on your Samsung Galaxy Watch5. We completely understand how important the battery of your device is to you usage and enjoyment. We would love nothing more than to help you troubleshoot this matter and resolve in any way we can. We have a great article available online to help you do this from the comfort of your home and at your convenience titled "Reduced battery life on your Samsung smart watch". You can also reach out to the Samsung Support Team for additional assistance and reviewing of all options available to resolve this matter. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great Tech Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung galaxy watch five has been a great addition to my daily life. I recently made the switch from apple to android and couldn't be happier with the capabilities and battery life of this watch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smooth OS, Inaccurate sensors.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for convenience, but if you're looking for something to accurately track your health stats, then definitely look elsewhere. The OS is quick and smooth with lots of nice features. The problem though is I don't feel the sensors are accurate. Now my step count is short, and I never felt the sleep tracker was too accurate. I was up tossing and turning for over an hour and it recorded me as asleep that whole time when I was actually awake and frustrated with an elevated pulse.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gem of a timepeice. It helps me monitor my health. It helps me to remember to move and when to rest. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome watch!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thos is a great smart watch! The battery life is amazing and the display is crystal clear. The speaker is surprisingly loud as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice watch. Still a little large for my wrist but not as heavy as the 3. Works well with my Galaxy phone although screen a little too sensitive sometimes. Great features.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch, the phone is scratchy when talking at times, and the battery doesn't stay charged as long as I would like. It requires charging every night. Over all i am enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good watch and nice upgrade from original Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch and is an upgrade from the original galaxy watch active. Most beneficial feautre is the ability to answer calls from the watch vs the original where you couldnt.

    I would recommend this to a friend