Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.6 out of 5 stars with 2131 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Galaxy Watch5 Aluminum Smartwatch 40mm BT favorably for its ease of use, numerous features, and stylish design, with many appreciating its comfortable size. However, a significant drawback reported by users is the battery life, which is considered insufficient by many. Other less frequently cited concerns include the absence of a rotating bezel from previous models and limitations with the ECG functionality for non-Samsung phone users. The watch's sleep and step tracking capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,131 reviews
  • Rated 4 out of 5 stars

    Great smartwatch for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features on the watch, really like the biometrics and customization options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my wife as she loves Samsung works fine so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice for a good price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this from Active 2. I.love this watch!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Watch

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The watch is very nice and works great! Matches well with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice watch!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as advertised. The screen is very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch will recommend it to everyone......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch works good and performs in a everage fation.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Short Battery Life

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Life is very short. Need to charge daily, so miss data collection when charging. (Never a good time). Also, requires a Samsung charger and it doesn't work with the charger for my Samsung Galaxy SE20. Charger must be Unviversal C type.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good as always

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good update to old watch have used it enough to give 5 stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice........................................1

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great if I forgot my phone since it was being charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this Watch!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers everything and more i could have asked for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1st time have a smartwatch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life is long and all my apps can be on it. Love it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Horrible design

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To put apps onto this watch is difficult, along with using the watch is difficult. Also, it needs to ne charged every 48 hours for a minimum.of 3 hours to work, even if you are not wearing it/using it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's no good compared to the Galaxy Watch 3 Active that I switched for this. My messaging app will not sync to the watch, my music acts weird when I try to play it from the watch, and the face is only 40mm, while my watch 3 was 41mm. I'm just not a fan.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Liciaj78, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch5. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you want to transfer content between your Samsung smart watch and phone, the two devices must be paired through the Galaxy Wearable app on your phone. You may also need to allow permissions for certain apps. If you are still having some trouble, check out the article titled, "Cannot sync content between phone and Samsung smart watch" for some helpful troubleshooting steps to help you resolve what you have been experiencing with your messages not syncing properly. Without being able to ask you any follow up questions about your music situation, I recommend reaching out to Samsung Support when it is most convenient for you to conduct some troubleshooting on your Galaxy Watch5. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Samsung Watch

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and comfortable feel. Like that it tracks my health signs

    I would recommend this to a friend
  • Cons mentioned:
    Bezel

    Rated 4 out of 5 stars

    Great but miss the rotating bezel

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product but miss the mechanical bezel from prior versions. A continued improvement from prior Samsung watch products but theres something missing when you remove the mechanical spinning bezel from the earlier versions of the Samsung watch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave gift to my wife , she likes it. Uses it daily

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the watch works wonderfully, such an upgrade from my last one. Beautiful design too, SO glad I got the last one of this color. Only gripe I have is that the battery is a little quick to drain, even if I haven't used the watch during the day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GIFT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! I get ot for a gift... my friend is happy

    I would recommend this to a friend