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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 912 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Galaxy Watch5 Aluminum Smartwatch 40mm BT favorably for its ease of use, numerous features, and stylish design, with many appreciating its comfortable size. However, a significant drawback reported by users is the battery life, which is considered insufficient by many. Other less frequently cited concerns include the absence of a rotating bezel from previous models and limitations with the ECG functionality for non-Samsung phone users. The watch's sleep and step tracking capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 912 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from Samsung Active. Easy to use and great size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this brand great watch would recommend for a friend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. Works as it should. All systems works

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery no good time

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dont last......................................

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Edwardbaez01, thank you for finding the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch5. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch5 and the Galaxy Watch4 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out, "Reduced battery life on your Samsung smart watch" for some great tips on getting the most out of your Galaxy Watch5's battery. Feel free to reach out if you have any questions or if you would like any further assistance. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Smart phone on my wrist

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. Its basically a smart phone on my wrist. I love it great battery life i rarely ever take it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my very first samsung watch. I love everything about it. So i cant give like great review but i had it for a year so i recommend you get a screen protector that protects the metal so it won't get scratches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Watch 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a step tracker and EKG measurement. Does both well. I especially like that it sends the EKG to my Samsung phone, where I can save it as a PDF to show my doctor. I haven't activated it to take calls, but it does show notifications of my phone activity. Also keeps time.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice works good for now. Battery life could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch! The battery last so much longer than the active 2 I just replaced. Just wish Nike and Samsung would come to some agreement so I could add the Nike app to my watch for these fitness challenges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying my watch for a few weeks now and I truly love it. Battery isnt running sown as fast but personally i dont make phone calla through it. But i do receive a lot of texts. Overall the usage and all is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First ever smart watch & I'm loving it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted to get a smart watch and I wanted something that would work with my samsung phone. This watch has great battery life it lasts me the entire day with no problems, I can do phone calls with it and the sound quality is good. It's just great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over 50 hrs on a charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get just over 50hrs on a charge, using the about 8 of the apps running (steps, time, fluid, continuous pulse, sleep, calendar (with appointment notifications), weather, workous, ECG, BMI, alarms, dual time)

    I would recommend this to a friend
  • Cons mentioned:
    Ecg

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with this watch and wish I would have bought another Garmin. I bought it because the specifications list ecg, BP and pulse oximetry. I was so disappointed that I cannot get the app to do ecg and BP because I don't have a Samsung phone. It didn't state in the specifications that I needed one to do it. It also only measures pulse ox at night or when you use the feature on the phone. I wanted continuous like my Garmin watch had. Also, the feature never works on my watch and tells me I am not doing it right even though I am doing exactly what I say.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great open box product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Love open boxes, watch is working like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nifty little smart watch!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this watch every day! love having my notifications on my wrist!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the watch for my wife. She loves the watch but after a few months the batteries life is about half as long. It went from a solid 2 day life, now maybe 16hrs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Watch 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch with so many capabilities. I was originally looking ro buy a fitbit because i have such a small wrist but this worked great and the round acreen works better for my wrist size. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the technology you need on your wrist.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife loves this watch, this is her second one. It does more than tell time. It helps with heath, scheduling, security, and also helps her keep track for my Diabetics! Plus a lot more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the series 2 before and this one is similar but better. I love the newer watch faces and all that is can do is amazing. Connecting is easy and it runs smoothly.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Constantly charging this watch! :(

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be an upgrade from a Garmin that I had for almost 3 years but the battery life on this Samsung is disappointing. That's why I gave it 3 stars.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations ShigSixx, thanks for taking the opportunity to review your Samsung Galaxy Watch5. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. Feel free to contact Samsung Support if you have any questions or if you would like to provide any additional feedback. Thank you for being a dedicated Samsung customer. - Debra Samsung