Customer Ratings & Reviews
- Model:
- SM-R900NZAAXAA
- SKU:
- 6510869
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the Galaxy Watch5 Aluminum Smartwatch 40mm BT favorably for its ease of use, numerous features, and stylish design, with many appreciating its comfortable size. However, a significant drawback reported by users is the battery life, which is considered insufficient by many. Other less frequently cited concerns include the absence of a rotating bezel from previous models and limitations with the ECG functionality for non-Samsung phone users. The watch's sleep and step tracking capabilities also receive positive feedback.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Nice bling, poor battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch is nice, but major downfall - The battery barely lasts a day. Would love to have a longer lasting model, but not at the cost of a huge watch face. Never would have thought this would be a problem from a product so widely used. With that said, I'd love to try out a newer model or larger faced product for an extended period to see if it would actually suit me any better.
No, I would not recommend this to a friend Very good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for my Apple Watch. More screen space allows me to see whole messages or at least more of a message. Changing the wristband is a slight challenge, but doable.
I would recommend this to a friendGood quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and excellent quality of the items
I would recommend this to a friend- Cons mentioned:Battery life
Battery coment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice watch, battery barley lasts a day. Have tried turning off features I don’t use. No improvement
I would recommend this to a friend Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love everything that my watch has to offer. This is my second one that I have upgraded to. Would buy again!
I would recommend this to a friendNice.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this as a gift to be used as a health tracker. The recipient was very appreciative and uses it daily.
I would recommend this to a friendGood upgrade from Samsung 4
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a new Samsung watch to replace my old Samsung watch that I ruined by swimming in my saltwater pool. The new watch works well.
I would recommend this to a friendDynamic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the item thus far. Appreciate the service received during the time I was making a decision to choose a watch.
I would recommend this to a friendWatch 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch is upgrade from watch2 and does all i was hoping for. Texting is very good on it. Need to work on calling & receiving calls.
I would recommend this to a friendSamsung watch
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my wife. She really likes it She uses it to monitor various health parameters.
I would recommend this to a friendSamsung Galaxy Watch 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great watch, fully functional and extremely comfortable. Not to mention the fact that it is also really accurate. Highly recommended!
I would recommend this to a friendWorks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its held up great and works great as an alarm clock or a tool to track your workouts.
I would recommend this to a friendOpen boxed item
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open boxed item. It exceeded my expectations and works fine and great battery lofe. Great display and i love this watch
I would recommend this to a friendFirst smartwatch
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first smartwatch. I like the look and it was easy to pair with my Samsung cell phone. So far, so good
I would recommend this to a friendNo BP tracking.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch was a disappointment. It is heavily advertised as capable of BP tracking, which my adult daughter needs for her health condition, however it isnt approved for US use so that feature cannot be accessed. The face is also pretty big and clunky for slim wrists and the band is a sweat inducing material. Customer Service was also completely unhelpful when we were trying to figure out if the BP function was available. They told us it was then just said to look at the manual to get it to work.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Poor battery life.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is very short. It seems to hold a charge just over a day. Also, the strap is very short.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings RonaldS, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch5. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. When you have the available time out of your day, please take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" to learn more about how to increase your watch's battery life. Did you know that you can easily swap out your watch strap? We offer S/M and M/L to fit various sizes of wrists. Feel free to contact Samsung Support if you have any questions or if you would like to provide any additional feedback to us. Thank you for being a trustworthy Samsung customer. - Debra
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The latest Samsung watch, excellent model, much more updated, gives me options that previous models did not have, excellent producer and price.
I would recommend this to a friend- Cons mentioned:Battery life
Good device but not so good battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a Galaxy phone on your wrist but the battery life is just bad. If that is something you don't mind then this is for you
I would recommend this to a friend - Cons mentioned:Battery life
Ran hot and drained FAST!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a HUGE fan of Galaxy Watches. This was my third. There is a pretty common complaint about this watch running hot and draining fast. Mine did both. I ended up with the Galaxy5 Watch Pro and am very pleased!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your loyalty and for taking the time to share your experience with the Galaxy Watch5, Dan. We hate to hear that you had instances with it running hot and draining quickly. If this persists, we recommend checking and ensuring that your watch is up to date with the latest software version. Your feedback is important to us, as it helps us improve our products. We’re glad you found the Galaxy Watch5 Pro to be a better fit and are enjoying it! Please don’t hesitate to reach out if you have any further concerns or questions. Thank you for being a part of the Samsung family! -Kelvin
Good, solid watch
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the watch has performed as expected. The battery works much better when in power saving mode but overall good watch
I would recommend this to a friend