Customer Ratings & Reviews
- Model:
- SM-R900NZAAXAA
- |
- SKU:
- 6510869
Customer reviews
Rating 4.6 out of 5 stars with 913 reviews
(913 customer reviews)Rating by feature
- Battery Life4.2
Rating 4.2 out of 5 stars
- Durability4.7
Rating 4.7 out of 5 stars
- Comfort4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the Galaxy Watch5 Aluminum Smartwatch 40mm BT favorably for its ease of use, numerous features, and stylish design, with many appreciating its comfortable size. However, a significant drawback reported by users is the battery life, which is considered insufficient by many. Other less frequently cited concerns include the absence of a rotating bezel from previous models and limitations with the ECG functionality for non-Samsung phone users. The watch's sleep and step tracking capabilities also receive positive feedback.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
New to Samsung smart watch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look & feel of the watch but it was a little difficult to set up
I would recommend this to a friend- Cons mentioned:Battery life
Rated 2 out of 5 stars
Gear watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is very poor in comparison to the pro.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Watch
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big and cumbersome and hard to use. Prefer my Fitbit
No, I would not recommend this to a friendRated 3 out of 5 stars
Galaxy Watch5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was just okay; features were good but I didn't care for the different clock faces.
I would recommend this to a friendRated 3 out of 5 stars
Worked for 7 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was working perfectly and then it wasn't. I cant even get it to turn on.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for reaching out to us, Elizabeth. We are always here to assist. We see that you are reaching out regarding your Watch5. In order to assist you with what you are experiencing, please reach out to us at Support so that we can gather some more information to help you. -Kelvin
Rated 4 out of 5 stars
Gets the job done
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch has been working great! All of the features are working with one slight minor issue. At times, the watch will automatically start the running exercise when I'm not running. It may be due to the hand motion sensor. For example, when im rocking my baby to sleep, it thinks that I'm running. Other than that, I love the watch.
I would recommend this to a friendRated 3 out of 5 stars
No blood pressure monitoring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blood pressure monitoring does not work in United States.
No, I would not recommend this to a friendRated 3 out of 5 stars
Galaxy 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought what I thought was an upgrade and not really any different then my Galaxy 4.
No, I would not recommend this to a friendRated 5 out of 5 stars
Samsung active 5 watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a dental assistant and have children I cant have my phone in the room with me so I can see who is calling me etc. It counts my steps has my alarm calander honestly i love it i had the samsung active 2 and this one is a big upgrade worth the money!!!
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this watch on Dec. battery already over heating. Won’t hard charge. Call Samsung tomorrow. Will update.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Galaxy 5 watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this watch. Still trying to figure out how all the ways I can use it though. The battery life seems better than I thought it would be.
I would recommend this to a friendRated 1 out of 5 stars
Cheating Customers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was cheated on this purchase, this review is for the Galaxy Watch 5, 44 mm, I bought as marketed as brand new but while registering with Samsung learned that what sold to me was used one without full 1 year of warranty remaining. I hate to say but I was cheated. I tried to reach to customer service but they did nothing and not provided any meaningful solution. That was so embarrassing specifically when you gift someone and they think gifter after using it even though it's not true at all.
No, I would not recommend this to a friendRated 5 out of 5 stars
Best upgrade!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This an upgrade from having a Gear4 and I love the added fitness list and having it show on the watch. The health app is better. The water lock is a must use!
I would recommend this to a friendRated 4 out of 5 stars
Nice...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the active2 and i LOVED IT. when i lost it i purchased this one. It works great but its not as sleek as the active2. While the are the aame size, this one just feels a little bulkier.
I would recommend this to a friendRated 5 out of 5 stars
Galaxy watch 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this watch. It does so much more then my last smart watch. It almost an extension on my phone. Being able to make calls from the watch comes in handy.
I would recommend this to a friendRated 1 out of 5 stars
I wanted to like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Google Pixel 6 but I didn't let that stop me from getting this watch. As long as you download the wearable app as well as Samsung health, you can get access to all of the features other than ECG. That being said, after getting everything set up, sleeping with the watch, and really appreciating all of its features, Samsung health started force closing anytime it was open longer than a few seconds. I factory reset the watch and uninstalled everything before setting it all back up again and it still didn't solve the problem. Fix your software.
No, I would not recommend this to a friendRated 5 out of 5 stars
Accessibilty
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can easily access tools I want like camera, calculator, messages and contacts. I can even use it when calling, good speaker.
I would recommend this to a friendRated 5 out of 5 stars
Nice and very useful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love to be able to see my heart rate the temperature and all sorts of different information that can come from this watch
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
BATTERY LIFE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life on this watch is ridiculous, 2 days and its dead....
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Salvi, thank you for sharing your thoughts with us about your Samsung Galaxy Watch5. We would be more than happy to help you troubleshoot the battery life of your device and adjust the settings to extend the battery life if you believe it is not functioning as intended. The Samsung Support Team is available at any time on our website to help you one on one with your device. We appreciate you being a Samsung customer. -Elizabeth
Rated 5 out of 5 stars
smart watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the Galaxy 3 but wanted an upgrade so I got the Galaxy 5... The battery life is alot better then the Galaxy 3..
I would recommend this to a friend











